Question 1

The front matter of a report should be the meat of the report and contain the main information.

Accepted Answer

A) True 
 B)False

Question 2

Email messages exceed telephone traffic,and email is the dominant form of business communication.

Accepted Answer

A) True 
 B)False

Question 3

A document that consists of information about the status of one or several ongoing projects and is commonly an internal document is known as a(n) report.

Accepted Answer

A) activity 
B) progress 
C) formal 
D) progress. 
A) activity 
B) progress 
C) formal 
D) progress.

Question 4

Explain the four guidelines for creating an effective sales proposal.

Accepted Answer

To create an effective sales proposal,yo

Question 5

The tone,language,voice,and overall viewpoint of a report is called _.

Accepted Answer

A) coherence 
B) grammar 
C) clarity 
D) writing style 
A) coherence 
B) grammar 
C) clarity 
D) writing style

Question 6

is language used by a particular group,profession,or culture that may not be understood or used by other people.

Accepted Answer

A) Jargon 
B) Amplifiers 
C) Subordinates 
D) Tone 
A) Jargon 
B) Amplifiers 
C) Subordinates 
D) Tone

Question 7

According to your textbook,business correspondence should generally be written in a conversational style.

Accepted Answer

A) True 
 B)False

Question 8

You should utilize multiple channels of communication when writing for business.

Accepted Answer

A) True 
 B)False

Question 9

John violated a norm when he broke the corporate policy by forwarding a mass email.

Accepted Answer

A) True 
 B)False

Question 10

Emails should be long and drawn out.

Accepted Answer

A) True 
 B)False

Question 11

refers to an element of unity including common underlying concepts,logical organization,and clear,natural development of the content.

Accepted Answer

A) Tone 
B) Style 
C) Coherence 
D) Clarity 
A) Tone 
B) Style 
C) Coherence 
D) Clarity

Question 12

During the application process to join the fire department,Linda was asked to write a two page paper expressing her interest and goals.Throughout the paper,Linda wrote about her desire to be a "fireman." According to your textbook,is this appropriate?

Accepted Answer

A) Yes; the term "fireman" refers to both men and women. 
B) Yes; as long as it is a woman using the term. 
C) No; she should have used non-generic "Man" verbal messages. 
D) No; she should have used parallel verbal messages. 
A) Yes; the term "fireman" refers to both men and women. 
B) Yes; as long as it is a woman using the term. 
C) No; she should have used non-generic "Man" verbal messages. 
D) No; she should have used parallel verbal messages.

Question 13

Nonparallel verbal messages include language and phrases that are symmetrical.

Accepted Answer

A) True 
 B)False

Question 14

refers to technology's ability to simulate face-to-face communication.

Accepted Answer

A) Media richness 
B) Media technology 
C) Channel richness 
D) Message technology 
A) Media richness 
B) Media technology 
C) Channel richness 
D) Message technology

Question 15

Which of the following is NOT listed as a suggestion for completing the back matter?

Accepted Answer

A) Glossary 
B) Index 
C) Appendix 
D) Abstract 
A) Glossary 
B) Index 
C) Appendix 
D) Abstract

Question 16

What element of the developing a paragraph informs the reader about the content of the paragraph?

Accepted Answer

A) Tone 
B) Topic sentence 
C) Length 
D) Clarity 
A) Tone 
B) Topic sentence 
C) Length 
D) Clarity

Question 17

A perception the audience has that the writer cares and is concerned about their well-being is known as .

Accepted Answer

A) coherence 
B) tone 
C) goodwill 
D) salutation 
A) coherence 
B) tone 
C) goodwill 
D) salutation

Question 18

Define what is meant by business correspondence and give three recommendations for writing effective correspondence.

Accepted Answer

Correspondence refers to the business le

Question 19

Explain what is meant by biased messages and describe the three ways to use unbiased verbal messages.

Accepted Answer

Biased messages refer to words and expre

Question 20

If writing for an outside audience,jargon should be avoided.

Accepted Answer

A) True 
 B)False

The front matter of a report should be the meat of the report and contain the main information.

Email messages exceed telephone traffic,and email is the dominant form of business communication.

A document that consists of information about the status of one or several ongoing projects and is commonly an internal document is known as a(n) report.

Explain the four guidelines for creating an effective sales proposal.

The tone,language,voice,and overall viewpoint of a report is called _.

is language used by a particular group,profession,or culture that may not be understood or used by other people.

According to your textbook,business correspondence should generally be written in a conversational style.

You should utilize multiple channels of communication when writing for business.

John violated a norm when he broke the corporate policy by forwarding a mass email.

Emails should be long and drawn out.

refers to an element of unity including common underlying concepts,logical organization,and clear,natural development of the content.

During the application process to join the fire department,Linda was asked to write a two page paper expressing her interest and goals.Throughout the paper,Linda wrote about her desire to be a "fireman." According to your textbook,is this appropriate?

Nonparallel verbal messages include language and phrases that are symmetrical.

refers to technology's ability to simulate face-to-face communication.

Which of the following is NOT listed as a suggestion for completing the back matter?

What element of the developing a paragraph informs the reader about the content of the paragraph?

A perception the audience has that the writer cares and is concerned about their well-being is known as .

Define what is meant by business correspondence and give three recommendations for writing effective correspondence.

Explain what is meant by biased messages and describe the three ways to use unbiased verbal messages.

If writing for an outside audience,jargon should be avoided.

Communicating and Leading at Work

Being Aware of Self and Others: Enhancing Communication and Leadership

Using Verbal and Nonverbal Messages

Listening and Responding

Adapting to Differences

Relating to Others at Work

Interviewing Principles and Skills

Interviewing Types

Collaborating in Teams

Enhancing Team Meetings

Developing Your Professional Presentations

Delivering Professional Presentations

Achieving Your Presentation Goals: Informing, Persuading and Relating

Managing Time: Managing Information

Filters

Exam 14: Writing for Business

The front matter of a report should be the meat of the report and contain the main information.

Email messages exceed telephone traffic,and email is the dominant form of business communication.

A document that consists of information about the status of one or several ongoing projects and is commonly an internal document is known as a(n) report.

Explain the four guidelines for creating an effective sales proposal.

The tone,language,voice,and overall viewpoint of a report is called _.

is language used by a particular group,profession,or culture that may not be understood or used by other people.

According to your textbook,business correspondence should generally be written in a conversational style.

You should utilize multiple channels of communication when writing for business.

John violated a norm when he broke the corporate policy by forwarding a mass email.

Emails should be long and drawn out.

refers to an element of unity including common underlying concepts,logical organization,and clear,natural development of the content.

During the application process to join the fire department,Linda was asked to write a two page paper expressing her interest and goals.Throughout the paper,Linda wrote about her desire to be a "fireman." According to your textbook,is this appropriate?

Nonparallel verbal messages include language and phrases that are symmetrical.

refers to technology's ability to simulate face-to-face communication.

Which of the following is NOT listed as a suggestion for completing the back matter?

What element of the developing a paragraph informs the reader about the content of the paragraph?

A perception the audience has that the writer cares and is concerned about their well-being is known as .

Define what is meant by business correspondence and give three recommendations for writing effective correspondence.

Explain what is meant by biased messages and describe the three ways to use unbiased verbal messages.

If writing for an outside audience,jargon should be avoided.

Communicating and Leading at Work

Being Aware of Self and Others: Enhancing Communication and Leadership

Using Verbal and Nonverbal Messages

Listening and Responding

Adapting to Differences

Relating to Others at Work

Interviewing Principles and Skills

Interviewing Types

Collaborating in Teams

Enhancing Team Meetings

Developing Your Professional Presentations

Delivering Professional Presentations

Achieving Your Presentation Goals: Informing, Persuading and Relating

Managing Time: Managing Information

Filters