Exam 13: Managing Communication and Information

Two main communication challenges of using company internet systems are legal issues and ________.

The average listener can understand language at a rate that is ________ the average speaker can speak.

Along the grapevine, ________.

An example of nonverbal communication is ________.

In a short essay, discuss the two best-known types of nonverbal communication.

In a short essay, give an example of how a learning culture can benefit an organization.

This is the primary goal of active listening.

Jargon tends to cause problems when it is used ________.

Because of its high costs, companies don't save money using teleconferencing compared to traveling.

Reading is an example of this communication step.

One disadvantage of verbal communication is that it is hard to get feedback.

Skills, attitudes, knowledge, and social cultural systems affect ________.

All of the following are barriers to effective interpersonal communication EXCEPT ________.

To bridge the gap between speaking and listening, how would speakers need to change their speaking rate?

With regard to social networks, many companies are now

A listener's summary of a speaker's words shows that the listener did not correctly understand the message.Which of the following must be true?

In a short essay, explain how emotions can serve as barriers to effective communication.

________ is the deliberate manipulation of information by the sender to make it appear more favorable to the receiver.

Body language and facial expressions are the only forms of nonverbal communication.

An example of filtering is telling your boss what he or she wants to hear.