Exam 2: Company and Marketing Strategy: Partnering to Build Customer Engagement, value and Relationships
Exam 1: Marketing: Creating and Capturing Customer Value142 Questions
Exam 2: Company and Marketing Strategy: Partnering to Build Customer Engagement, value and Relationships163 Questions
Exam 3: The Marketplace and Customers: Analysing the Environment163 Questions
Exam 4: Marketing Analytics: Gaining Customer Insights172 Questions
Exam 5: Buyer Behaviour: Understanding Consumer and Business Buyers167 Questions
Exam 6: Customer-Driven Marketing Strategy: Creating Value for Target Customers191 Questions
Exam 7: Products, services and Brands: Offering Customer Value173 Questions
Exam 8: New Products: Developing and Managing Innovation172 Questions
Exam 9: Pricing: Capturing Customer Value167 Questions
Exam 10: Placement: Customer Value Fulfilment147 Questions
Exam 11: Communicating Customer Value: Advertising and Public Relations172 Questions
Exam 12: Personal Selling and Sales Promotion: Creating Value in Relationships174 Questions
Exam 13: Direct and Digital Marketing: Interactivity and Fulfilment133 Questions
Exam 14: Sustainable Marketing: Social Responsibility, ethics and Legal Compliance166 Questions
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In the BCG approach to portfolio planning,________ are high-share,high-growth businesses or products.They need heavy investment to finance rapid growth.When their growth slows down,they turn into ________.
(Multiple Choice)
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If a maker of exercise shirts and shorts considered introducing a line of fitness equipment,the company would be considering ________.
(Multiple Choice)
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________ is the place a product occupies in the consumer's mind relative to competitors' products.
(Multiple Choice)
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The term,SWOT,is an acronym (i.e.a new word made from the first letter of each word in a sequence or words or a phrase)for which of the following words or phrases?
(Multiple Choice)
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Revlon has clearly defined its 'mission' of selling lifestyle and self-expression.In order for the firm to launch its strategic plan,the mission needs to be turned into detailed ________ that guide each level of the company.
(Multiple Choice)
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Explain why companies should engage in both annual planning and strategic planning.
(Essay)
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The BCG matrix is the only approach to portfolio planning in widespread use today.
(True/False)
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In 1982,the manufacturer of carbonated drinks,the Coca Cola Group,acquired the feature film maker,Columbia Pictures,and retained control over it for almost a decade.This stage of the Coca Cola Group's history is an example of ________.
(Multiple Choice)
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In a SWOT analysis,which of the following would be considered a strength?
(Multiple Choice)
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In a visual representation of the marketing process,which of the following should appear in the centre?
(Multiple Choice)
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Since its inception in 1886,the Coca Cola Group has always been associated with the manufacture and sale of flavoured,carbonated beverages.However,in recent years,the sale of carbonated beverages has been exhibiting long-term decline,forcing the company to investigate new products to add to its portfolio.Today,Coca Cola is active in fruit juices,sports drinks,energy drinks,ready-to-drink tea and coffee,still and sparkling mineral waters and vitamin waters.Coca Cola's move into a more diverse range of beverages is an example of ________.
(Multiple Choice)
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The marketing manager at a small sports retail chain has conducted a marketing analysis.He has investigated the company's internal resources and situational factors,as well as factors and trends in the competitive sports retail chain market.Which of the following has he completed?
(Multiple Choice)
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________ involves looking at whether a company's basic strategies are well matched to its opportunities.
(Multiple Choice)
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An extruded plastics manufacturer is in the process of dividing a market into distinct groups of buyers with different needs,characteristics and behaviours who might require separate products or marketing programs.Which of the following is this firm doing?
(Multiple Choice)
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Most companies today enter a new market by serving a ________;if this proves successful,they ________.
(Multiple Choice)
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A company should consider downsizing when products of an SBU no longer fit the company's overall strategy.
(True/False)
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'At Revlon,we make cosmetics' is a market-oriented business definition.
(True/False)
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Which of the following is a useful tool for identifying growth opportunities?
(Multiple Choice)
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Which of the following measures the profits generated by investments in marketing activities?
(Multiple Choice)
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Evaluating the results of marketing strategies and plans and taking corrective action to ensure that objectives are attained is called ________.
(Multiple Choice)
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