Exam 10: Placement: Customer Value Fulfilment
Exam 1: Marketing: Creating and Capturing Customer Value142 Questions
Exam 2: Company and Marketing Strategy: Partnering to Build Customer Engagement, value and Relationships163 Questions
Exam 3: The Marketplace and Customers: Analysing the Environment163 Questions
Exam 4: Marketing Analytics: Gaining Customer Insights172 Questions
Exam 5: Buyer Behaviour: Understanding Consumer and Business Buyers167 Questions
Exam 6: Customer-Driven Marketing Strategy: Creating Value for Target Customers191 Questions
Exam 7: Products, services and Brands: Offering Customer Value173 Questions
Exam 8: New Products: Developing and Managing Innovation172 Questions
Exam 9: Pricing: Capturing Customer Value167 Questions
Exam 10: Placement: Customer Value Fulfilment147 Questions
Exam 11: Communicating Customer Value: Advertising and Public Relations172 Questions
Exam 12: Personal Selling and Sales Promotion: Creating Value in Relationships174 Questions
Exam 13: Direct and Digital Marketing: Interactivity and Fulfilment133 Questions
Exam 14: Sustainable Marketing: Social Responsibility, ethics and Legal Compliance166 Questions
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Two or more outlets that are commonly owned and controlled,employ central buying and merchandising,and sell similar lines of merchandise are known as ________.
(Multiple Choice)
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In a conventional marketing channel,no channel member has much control over the other members,and no formal means exists for assigning roles and resolving channel conflict.
(True/False)
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A channel consisting of one or more independent producers,wholesalers or retailers each seeking to maximise its own profits even at the expense of profits for the channel as a whole is a(n)________.
(Multiple Choice)
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When the dry cleaners and the laundromat in your home town join forces to follow a new marketing opportunity,they are forming a horizontal marketing network.
(True/False)
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Members of the marketing channel add value when they move goods from producers and suppliers to consumers by overcoming time,placement and possession gaps.
(True/False)
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________ conflict is conflict between firms at the same level of the channel.
(Short Answer)
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In marketing terms,we say that the number of intermediary levels indicates the ________ of a channel.
(Multiple Choice)
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The difference between distribution centres and storage warehouses is that distribution centres are designed to ________ goods rather than just store them.
(Short Answer)
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A shopping centre is a group of retail businesses planned,developed,owned and managed as a unit.
(True/False)
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A conventional marketing channel consists of one or more ________ producers,wholesalers and retailers.
(Multiple Choice)
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It is becoming rare for marketers to use a(n)________ marketing channel to reach their target markets.
(Multiple Choice)
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Carrying too much inventory is always preferable to carrying too little.
(True/False)
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A 'smart tag' or RFID technology is a small transmitter chip embedded in or placed on products and packaging,allowing the products to be tracked throughout the distribution channel.
(True/False)
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Marketing channels are a major part of any marketing logistics network and involve the interaction of ________ to bring the goods and services to the marketplace.
(Short Answer)
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Channel conflict is always damaging and managers should do all they can to eradicate it altogether.
(True/False)
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A distribution channel is more than a collection of firms connected by various flows;it is a(n)________ in which people and companies interact to accomplish individual,company and channel goals.
(Multiple Choice)
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A(n)________ marketing network consists of producers,wholesalers and retailers acting as a unified network;one channel member owns the others,has contracts with them or wields so much power that they all cooperate.
(Short Answer)
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Which of the following is an example of a multichannel distribution system?
(Multiple Choice)
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A(n)________ VMN is a vertical marketing network that combines successive stages of production and distribution under single ownership;channel leadership is established through common ownership.
(Short Answer)
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