Question 1

To view product design from a "systems" perspective, managers must view a product in terms of its impact on __________.

Accepted Answer

The answer of To view product design from a "systems"...

Question 2

Value analysis takes place

Accepted Answer

A)  when the product is selected and designed 
B)  during the initial stages of production when something needs to be done to assure product success 
C)  when the product is first conceived 
D)  during the production process when it is clear the new product is a success 
E)  when the product cost is very low 
A)  when the product is selected and designed 
B)  during the initial stages of production when something needs to be done to assure product success 
C)  when the product is first conceived 
D)  during the production process when it is clear the new product is a success 
E)  when the product cost is very low

Question 3

What are some of the benefits from using environmental teams for product design?

Accepted Answer

Environmental teams help develop safe an

Question 4

Explain the difference between value analysis and value engineering.

Accepted Answer

Value engineering is concerned with redu

Question 5

A route sheet provides a(n)

Accepted Answer

A)  exploded view of the product 
B)  instruction to make a given quantity of a particular item 
C)  schematic showing how the product is assembled 
D)  sequence of operations necessary to produce the component 
E)  set of detailed instructions about how to perform a task 
A)  exploded view of the product 
B)  instruction to make a given quantity of a particular item 
C)  schematic showing how the product is assembled 
D)  sequence of operations necessary to produce the component 
E)  set of detailed instructions about how to perform a task

Question 6

Which of the following represents an opportunity for generating a new product?

Accepted Answer

A)  understanding the customer 
B)  demographic change, such as decreasing family size 
C)  changes in professional standards 
D)  economic change, such as rising household incomes 
E)  All of the above are such opportunities. 
A)  understanding the customer 
B)  demographic change, such as decreasing family size 
C)  changes in professional standards 
D)  economic change, such as rising household incomes 
E)  All of the above are such opportunities.

Question 7

The enhancement of existing products is an external product development strategy.

Accepted Answer

A) True 
 B)False

Question 8

Identify the factors that influence new product opportunities.

Accepted Answer

Factors that influence new product oppor

Question 9

Regal Marine's use of __________ has reduced product development time and reduced problems with tooling and production.

Accepted Answer

CAD or Com

Question 10

Bridget's Hamburger Stand uses only 7 ingredients but offers 15 different burgers. This process is known as

Accepted Answer

A)  Robust Design 
B)  QFD 
C)  Modular Design 
D)  CAD 
E)  Value analysis 
A)  Robust Design 
B)  QFD 
C)  Modular Design 
D)  CAD 
E)  Value analysis

Question 11

Provide some examples of recent product changes, i.e. new products that are replacing older ones.

Accepted Answer

Answers will vary. The list in the text

Question 12

An assembly chart shows an exploded view of the product, usually a three-dimensional or isometric drawing.

Accepted Answer

A) True 
 B)False

Question 13

Which of these statements regarding Regal Marine is true?

Accepted Answer

A)  Product design is a critical decision for the firm. 
B)  Regal uses a three-dimensional CAD system to shorten product development time. 
C)  Regal still uses some wooden parts and hand-produces some components. 
D)  Regal's use of CAD has resulted in a superior product. 
E)  All of the above are true. 
A)  Product design is a critical decision for the firm. 
B)  Regal uses a three-dimensional CAD system to shorten product development time. 
C)  Regal still uses some wooden parts and hand-produces some components. 
D)  Regal's use of CAD has resulted in a superior product. 
E)  All of the above are true.

Question 14

An assembly chart

Accepted Answer

A)  shows graphically how the product is assembled 
B)  shows an exploded view of the product 
C)  lists the operations, including assembly and inspection, necessary to produce the component with the material specified in the bill of material 
D)  provides detailed instructions on how to perform a given task 
E)  describes the dimensions and finish of each component 
A)  shows graphically how the product is assembled 
B)  shows an exploded view of the product 
C)  lists the operations, including assembly and inspection, necessary to produce the component with the material specified in the bill of material 
D)  provides detailed instructions on how to perform a given task 
E)  describes the dimensions and finish of each component

Question 15

In which stage of the product life cycle should product strategy focus on process modifications as the product is being "fine-tuned" for the market?

Accepted Answer

A)  introduction 
B)  growth 
C)  maturity 
D)  decline 
E)  none of the above 
A)  introduction 
B)  growth 
C)  maturity 
D)  decline 
E)  none of the above

Question 16

If a design can be produced to requirements even when the production process has unfavorable conditions, the design is said to be __________.

Accepted Answer

The answer of If a design can be produced to...

Question 17

Is it possible for a product's life cycle stage to affect its product strategy?
 In particular, describe how one product in growth and another in maturity might have different product strategies.

Accepted Answer

There is no reason for the strategy to b

Question 18

What two issues should be considered in combination in order to enhance the likelihood of ethical decision in the realm of product design?
 Why is each important?

Accepted Answer

The two issues are (1) view product desi

Question 19

A swim club is designing a new pool to replace its old pool. The new pool would need to last for 10 years since the club is planning on relocating after 10 years. A concrete shell would cost $100,000 and last for all 10 years. Another option is to install a vinyl liner that would cost only $75,000 to install. However, the vinyl is not guaranteed to last for all 10 years, and has a 33% chance of breaking down. Repair of the vinyl would cost $40,000 and would extend the life of the vinyl liner to the 10 year mark. If both options are acceptable to the swim club, which one minimizes their cost?

Accepted Answer

@#IMG-DLM& 
EMV(in thousands) of vinyl i

Question 20

What % of sales from new products is indicative of industry leaders?

Accepted Answer

A)  50% 
B)  below 25% 
C)  25 to 35% 
D)  above 60% 
E)  35 to 45% 
A)  50% 
B)  below 25% 
C)  25 to 35% 
D)  above 60% 
E)  35 to 45%

Exam 5: Design of Goods and Services

To view product design from a "systems" perspective, managers must view a product in terms of its impact on __________.

Value analysis takes place

What are some of the benefits from using environmental teams for product design?

Explain the difference between value analysis and value engineering.

A route sheet provides a(n)

Which of the following represents an opportunity for generating a new product?

The enhancement of existing products is an external product development strategy.

Identify the factors that influence new product opportunities.

Regal Marine's use of __________ has reduced product development time and reduced problems with tooling and production.

Bridget's Hamburger Stand uses only 7 ingredients but offers 15 different burgers. This process is known as

Provide some examples of recent product changes, i.e. new products that are replacing older ones.

An assembly chart shows an exploded view of the product, usually a three-dimensional or isometric drawing.

Which of these statements regarding Regal Marine is true?

An assembly chart

In which stage of the product life cycle should product strategy focus on process modifications as the product is being "fine-tuned" for the market?

If a design can be produced to requirements even when the production process has unfavorable conditions, the design is said to be __________.

Is it possible for a product's life cycle stage to affect its product strategy? In particular, describe how one product in growth and another in maturity might have different product strategies.

What two issues should be considered in combination in order to enhance the likelihood of ethical decision in the realm of product design? Why is each important?

What % of sales from new products is indicative of industry leaders?

Operations and Productivity

Operations Strategy in a Global Environment

Project Management

Forecasting

Managing Quality

Statistical Process Control

Process Strategy

Capacity and Constraint Management

Location Strategies

Layout Strategies

Human Resources, Job Design, and Work Measurement

Supply-Chain Management

Outsourcing as a Supply-Chain Strategy

Inventory Management

Aggregate Planning

Material Requirements Planning MRP and ERP

Short-Term Scheduling

Just-In-Time and Lean Options

Maintenance and Reliability

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

Filters