Exam 8: Process Strategy

Process maps use distance, but not time, to show the movement of material, product, or people through a process.

Arnold Palmer Hospital uses which focus?

"Automatic placement and withdrawal of parts and products into and from designated places in a warehouse" describes

Goods made to order are typical of __________ and __________ approaches while goods made to forecast are typical of __________ and __________ approaches.

Which of the following technologies would enable a cashier to scan the entire contents of a shopping cart in seconds?

A system using an automated work cell controlled by electronic signals from a common centralized computer facility is called a(n)

Describe Value-Stream Mapping. Explain how it is different from process mapping.

Advances in technology

Swift movement through the facility is typical of goods in which approach?

How are modules useful in manufacturing processes?

A non-profit organization is planning a raffle to raise money. It has two options for tickets. The first option is to do the tickets by hand, with fixed costs of $50 and variable costs of $.05 per ticket. The second option is to outsource production. This would result in fixed costs of $500 and variable costs of $.01. If the organization plans to sell 10,000 tickets which option should it choose?

The strategy for improving service productivity that customizes at delivery, rather than at production, is __________.

Making environmentally sound products through efficient processes

Production technology has had a major impact on services, but as yet there has been little reduction in service labor requirements.

What is the link between focused processes and specialization? What kinds of focus are possible?

A value-stream map includes both (1) inventory quantities, and (2) symbols for customers and suppliers.

In mass service and professional service, the operations manager should focus on

An organization is considering three process configuration options. There are two different intermittent processes, as well as a repetitive focus. The smaller intermittent process has fixed costs of $3,000 per month, and variable costs of $10 per unit. The larger intermittent process has fixed costs of $12,000 per month and variable costs of $2 per unit. A repetitive focus plant has fixed costs of $50,000 and variable costs of $1 per unit. a. If the company produced 20,000 units, what would be its cost under each of the three choices? b. Which process offers the lowest cost to produce 40,000 units? What is that cost?

Name the four basic process strategies; describe them in a complete sentence or two each.

The term focused processes refers to the quest for increased efficiency, whether in goods or services, that results from specialization.