Question 1

Trust is a factor influencing productivity.

Accepted Answer

A) True 
 B)False

Question 2

Work measurement concentrates on how long the tasks take to accomplish.

Accepted Answer

A) True 
 B)False

Question 3

One important factor that influences productivity is trust between workers and managers.

Accepted Answer

A) True 
 B)False

Question 4

Which is not a requirement for an effective self-directed team?

Accepted Answer

A)  talent and skills to meet goals 
B)  one or more members representing supervision 
C)  a system of reinforcement and celebration 
D)  clearly stated and commonly held vision and goals 
E)  effective and skilled interpersonal relations 
A)  talent and skills to meet goals 
B)  one or more members representing supervision 
C)  a system of reinforcement and celebration 
D)  clearly stated and commonly held vision and goals 
E)  effective and skilled interpersonal relations

Question 5

Methods analysis and motion study techniques develop primarily which aspects of jobs?

Accepted Answer

A)  behavioral aspects 
B)  efficiency aspects 
C)  pay levels 
D)  quality levels 
E)  teamwork aspects 
A)  behavioral aspects 
B)  efficiency aspects 
C)  pay levels 
D)  quality levels 
E)  teamwork aspects

Question 6

A methods and measurements analyst for Timepiece, Inc., needs to develop a time standard for the task of attaching a watch to a wristband. In a preliminary study, he observed one of his workers perform this task five times, with the following results: $$\begin{array} { | l | c | c | c | c | c | } 
\hline \text { Observation } & 1 & 2 & 3 & 4 & 5 \
\hline \text { Time(Seconds) } & 27 & 19 & 20 & 21 & 13 \
\hline
\end{array}$$ What is the standard time for this task if the employee worked at a 20 percent faster pace than average, and an allowance of 20 percent of job time is used?

Accepted Answer

A)  4.5 seconds 
B)  5 seconds 
C)  20 seconds 
D)  28.8 seconds 
E)  100 seconds 
A)  4.5 seconds 
B)  5 seconds 
C)  20 seconds 
D)  28.8 seconds 
E)  100 seconds

Question 7

A job has a normal time of 12 minutes, a performance rating of .80, and an allowance of 20 percent of job time. The standard time for this job in minutes is:

Accepted Answer

A)  11.52. 
B)  12. 
C)  14.4. 
D)  15. 
E)  depends on the number of cycles observed. 
A)  11.52. 
B)  12. 
C)  14.4. 
D)  15. 
E)  depends on the number of cycles observed.

Question 8

Asking a group of employees at a particular level to take on more responsibility is a form of ___________ loading, also known as job __________.

Accepted Answer

A)  horizontal; enlargement 
B)  horizontal; rotation 
C)  vertical; rotation 
D)  vertical; enrichment 
E)  horizontal; enrichment 
A)  horizontal; enlargement 
B)  horizontal; rotation 
C)  vertical; rotation 
D)  vertical; enrichment 
E)  horizontal; enrichment

Question 9

A simo chart includes:

Accepted Answer

A)  delay. 
B)  storage. 
C)  transportation. 
D)  left/right hand movements. 
E)  inspection. 
A)  delay. 
B)  storage. 
C)  transportation. 
D)  left/right hand movements. 
E)  inspection.

Question 10

A methods and measurement analyst wants to develop a time standard for a certain task. In a preliminary study, he observed one worker perform the task six times with an average observed time of 20 seconds and a standard deviation of two seconds.
What is the normal time for this task if the employee worked at a 20 percent faster pace than average?

Accepted Answer

A)  4 seconds 
B)  16.7 seconds 
C)  20 seconds 
D)  24 seconds 
E)  100 seconds 
A)  4 seconds 
B)  16.7 seconds 
C)  20 seconds 
D)  24 seconds 
E)  100 seconds

Question 11

The normal time for a job is multiplied by the performance rating to obtain the standard time for the job.

Accepted Answer

A) True 
 B)False

Question 12

A methods and measurements analyst for Digital Devices needs to develop a time standard for the task of assembling a computer mouse. In a preliminary study, she observed one of her workers perform this task six times with the following results: $$\begin{array} { | l | c | c | c | c | c | c | } 
\hline \text { Observation } & 1 & 2 & 3 & 4 & 5 & 6 \
\hline \text { Time(Seconds) } & 46 & 38 & 40 & 34 & 42 & 40 \
\hline
\end{array}$$ What is the standard time for this task if the employee worked at a 20 percent faster pace than average and an allowance of 25 percent of job time is used?

Accepted Answer

A)  40 seconds 
B)  50 seconds 
C)  53.3 seconds 
D)  60 seconds 
E)  64 seconds 
A)  40 seconds 
B)  50 seconds 
C)  53.3 seconds 
D)  60 seconds 
E)  64 seconds

Question 13

Determining the number of cycles to observe is an element of:

Accepted Answer

A)  stopwatch time study. 
B)  standard elemental times. 
C)  predetermined time standards. 
D)  work sampling. 
E)  MTM tables. 
A)  stopwatch time study. 
B)  standard elemental times. 
C)  predetermined time standards. 
D)  work sampling. 
E)  MTM tables.

Question 14

Ergonomics is important for preventing common workplace injuries such as back injuries and repetitive-motion injuries.

Accepted Answer

A) True 
 B)False

Question 15

The manager of Lawn and Garden Services would like to estimate the proportion of her employees' time spent performing various gardening and lawn care activities. She has made 400 random observations of a typical worker, with the following results: $$\begin{array} { l c } 
\text { Activity } & \text { Time Observed } \
\hline \text { Mowing } & 200 \
\text { Trimming } & 80 \
\text { Raking } & 40 \
\text { Miscellaneous } & 80
\end{array}$$ What is the probability that the true proportion of time spent mowing is exactly equal to the sample proportion?

Accepted Answer

A)  0 
B)  .1 
C)  .2 
D)  .5 
E)  1 
A)  0 
B)  .1 
C)  .2 
D)  .5 
E)  1

Question 16

One factor in determining how many cycles to time in a time study is the degree of variation that is present in the observed times.

Accepted Answer

A) True 
 B)False

Question 17

In work sampling, observations should be taken:

Accepted Answer

A)  at the same time each day. 
B)  within a short period of time. 
C)  at randomly determined times. 
D)  once every hour. 
E)  once every day. 
A)  at the same time each day. 
B)  within a short period of time. 
C)  at randomly determined times. 
D)  once every hour. 
E)  once every day.

Question 18

Measured daywork systems are output-based compensation systems.

Accepted Answer

A) True 
 B)False

Question 19

For purposes of obtaining good time standards using a stopwatch time study, the analyst should try to avoid having the worker discover he or she is being observed.

Accepted Answer

A) True 
 B)False

Question 20

A methods and measurements analyst for Timepiece, Inc., needs to develop a time standard for the task of attaching a watch to a wristband. In a preliminary study, he observed one of his workers perform this task five times, with the following results: $$\begin{array} { | l | c | c | c | c | c | } 
\hline \text { Observation } & 1 & 2 & 3 & 4 & 5 \
\hline \text { Time(Seconds) } & 27 & 19 & 20 & 21 & 13 \
\hline
\end{array}$$ What is the observed time for this task?

Accepted Answer

A)  20 seconds 
B)  27 seconds 
C)  46 seconds 
D)  66 seconds 
E)  100 seconds 
A)  20 seconds 
B)  27 seconds 
C)  46 seconds 
D)  66 seconds 
E)  100 seconds

Trust is a factor influencing productivity.

Work measurement concentrates on how long the tasks take to accomplish.

One important factor that influences productivity is trust between workers and managers.

Which is not a requirement for an effective self-directed team?

Methods analysis and motion study techniques develop primarily which aspects of jobs?

A job has a normal time of 12 minutes, a performance rating of .80, and an allowance of 20 percent of job time. The standard time for this job in minutes is:

Asking a group of employees at a particular level to take on more responsibility is a form of _ loading, also known as job .

A simo chart includes:

The normal time for a job is multiplied by the performance rating to obtain the standard time for the job.

Determining the number of cycles to observe is an element of:

Ergonomics is important for preventing common workplace injuries such as back injuries and repetitive-motion injuries.

One factor in determining how many cycles to time in a time study is the degree of variation that is present in the observed times.

In work sampling, observations should be taken:

Measured daywork systems are output-based compensation systems.

For purposes of obtaining good time standards using a stopwatch time study, the analyst should try to avoid having the worker discover he or she is being observed.

Introduction to Operations Management

Competitiveness

Forecasting

Product and Service Design

RELIABILITY – Static

Strategic Capacity Planning for Products and Services

Decision Theory– Static

Process Selection and Facility Layout

learning curve– Static

Location Planning and Analysis

The Transportation Model– Static

Management of Quality

Quality Control

Acceptance Sampling– Static

Aggregate Planning and Master Scheduling

MRP and ERP

Inventory Management

JIT and Lean Operations

Maintenance– Static

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Filters

Exam 9: Work Design and Measurement

Trust is a factor influencing productivity.

Work measurement concentrates on how long the tasks take to accomplish.

One important factor that influences productivity is trust between workers and managers.

Which is not a requirement for an effective self-directed team?

Methods analysis and motion study techniques develop primarily which aspects of jobs?

A job has a normal time of 12 minutes, a performance rating of .80, and an allowance of 20 percent of job time. The standard time for this job in minutes is:

Asking a group of employees at a particular level to take on more responsibility is a form of ___________ loading, also known as job __________.

A simo chart includes:

The normal time for a job is multiplied by the performance rating to obtain the standard time for the job.

Determining the number of cycles to observe is an element of:

Ergonomics is important for preventing common workplace injuries such as back injuries and repetitive-motion injuries.

One factor in determining how many cycles to time in a time study is the degree of variation that is present in the observed times.

In work sampling, observations should be taken:

Measured daywork systems are output-based compensation systems.

For purposes of obtaining good time standards using a stopwatch time study, the analyst should try to avoid having the worker discover he or she is being observed.

Introduction to Operations Management

Competitiveness

Forecasting

Product and Service Design

RELIABILITY – Static

Strategic Capacity Planning for Products and Services

Decision Theory– Static

Process Selection and Facility Layout

learning curve– Static

Location Planning and Analysis

The Transportation Model– Static

Management of Quality

Quality Control

Acceptance Sampling– Static

Aggregate Planning and Master Scheduling

MRP and ERP

Inventory Management

JIT and Lean Operations

Maintenance– Static

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Filters

Asking a group of employees at a particular level to take on more responsibility is a form of _ loading, also known as job .