Question 1

During which era was the term "workforce diversity" first used?

Accepted Answer

A)  new millenium 
B)  late 1980s 
C)  1960s to 1970s 
D)  early 1980s 
A)  new millenium 
B)  late 1980s 
C)  1960s to 1970s 
D)  early 1980s

Question 2

Which of the following demographic characteristics reflects surface-level diversity?

Accepted Answer

A)  differences in values 
B)  ethnicity 
C)  personality 
D)  work preferences 
A)  differences in values 
B)  ethnicity 
C)  personality 
D)  work preferences

Question 3

As a form of discrimination, incivility is said to occur when ________.

Accepted Answer

A)  an employee is excluded from job opportunities or social events 
B)  an employee belonging to a specific group is overtly threatened or bullied 
C)  an employee's opinions are consciously ignored 
D)  an employee is denied equal opportunity to perform 
A)  an employee is excluded from job opportunities or social events 
B)  an employee belonging to a specific group is overtly threatened or bullied 
C)  an employee's opinions are consciously ignored 
D)  an employee is denied equal opportunity to perform

Question 4

What benefits does workplace diversity afford an organization in terms of its performance?

Accepted Answer

The performance benefits that organizati

Question 5

Define "workplace diversity." Provide a brief description of the evolution of workplace diversity over the last five decades.

Accepted Answer

Workplace diversity is defined as the wa

Question 6

The ways in which people in an organization are different from and similar to one another is known as ________.

Accepted Answer

A)  business etiquette 
B)  work culture 
C)  workplace diversity 
D)  organizational democracy 
A)  business etiquette 
B)  work culture 
C)  workplace diversity 
D)  organizational democracy

Question 7

Judging a person on the basis of one's perception of a group to which he or she belongs is known as ________.

Accepted Answer

A)  integration 
B)  assimilation 
C)  stereotyping 
D)  dimunition 
A)  integration 
B)  assimilation 
C)  stereotyping 
D)  dimunition

Question 8

Men are found to follow a nurturing, inclusive, and collaborative style of leadership, in contrast to women.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following people management benefits arises from workplace diversity?

Accepted Answer

A)  improved system flexibility 
B)  potential to increase market share 
C)  increased understanding of the marketplace 
D)  better use of employee talent 
A)  improved system flexibility 
B)  potential to increase market share 
C)  increased understanding of the marketplace 
D)  better use of employee talent

Question 10

U.S.federal law does not prohibit discrimination against employees on the basis of ________.

Accepted Answer

A)  race 
B)  religion 
C)  age 
D)  sexual orientation 
A)  race 
B)  religion 
C)  age 
D)  sexual orientation

Question 11

How does surface-level diversity differ from deep-level diversity?

Accepted Answer

A)  Surface-level diversity is reflected by differences in personality and values, while deep-level diversity is influenced by age and ethnic differences. 
B)  Surface-level diversity can affect the way people view organizational rewards and their communication with others, while deep-level diversity does not necessarily reflect the ways people think or feel. 
C)  Surface-level diversity can affect the way people perceive others, especially in terms of assumptions or stereotyping, while deep-level diversity may affect general behavior of people at work. 
D)  Surface-level diversity becomes more important as people get to know each other, while deep-level diversity becomes less relevant with increasing familiarity between people. 
A)  Surface-level diversity is reflected by differences in personality and values, while deep-level diversity is influenced by age and ethnic differences. 
B)  Surface-level diversity can affect the way people view organizational rewards and their communication with others, while deep-level diversity does not necessarily reflect the ways people think or feel. 
C)  Surface-level diversity can affect the way people perceive others, especially in terms of assumptions or stereotyping, while deep-level diversity may affect general behavior of people at work. 
D)  Surface-level diversity becomes more important as people get to know each other, while deep-level diversity becomes less relevant with increasing familiarity between people.

Question 12

Executives at Macromix have initiated a diversity skills training program to educate employees about the importance of diversity at the workplace.Which of the following should be the first step to be implemented in the program?

Accepted Answer

A)  making employees aware of the assumptions and biases they may have 
B)  teaching people specific skills on how to communicate effectively with their fellow employees 
C)  increasing employees' sensitivity and openness to those who are different from them 
D)  training employees on how to work effectively in a diverse work environment 
A)  making employees aware of the assumptions and biases they may have 
B)  teaching people specific skills on how to communicate effectively with their fellow employees 
C)  increasing employees' sensitivity and openness to those who are different from them 
D)  training employees on how to work effectively in a diverse work environment

Question 13

Which of the following statements is true of the changing trends in U.S.workplaces?

Accepted Answer

A)  The surge in immigration, especially over the last two decades, has flooded the United States with low-wage foreign labor. 
B)  Organizations must recognize that they can't expect employees to assimilate into the organization by adopting similar attitudes and values. 
C)  In most U.S. metropolitan cities, more immigrants are employed in low-wage jobs like construction, cleaning, or manufacturing, than in white-collar occupations. 
D)  People now entering the workforce are significantly older, less ethnically diverse and/or natively-born. 
A)  The surge in immigration, especially over the last two decades, has flooded the United States with low-wage foreign labor. 
B)  Organizations must recognize that they can't expect employees to assimilate into the organization by adopting similar attitudes and values. 
C)  In most U.S. metropolitan cities, more immigrants are employed in low-wage jobs like construction, cleaning, or manufacturing, than in white-collar occupations. 
D)  People now entering the workforce are significantly older, less ethnically diverse and/or natively-born.

Question 14

Our human nature is to not accept or approach anything that's different from us.

Accepted Answer

A) True 
 B)False

Question 15

People aged 65 and older are expected to soon outnumber children under age 5 for the first time in history.

Accepted Answer

A) True 
 B)False

Question 16

Trends observed in the shifting world population indicate that people aged 65 or more will soon outnumber those aged 5 or less.Also, the world's population aged over 80 is expected to more than double by the year 2040.Which of the following is a likely implication of such population trends?

Accepted Answer

A)  decreasing demands on social entitlement programs 
B)  increasing global savings rates 
C)  dwindling labor supply 
D)  decreasing preference for white-collar occupations 
A)  decreasing demands on social entitlement programs 
B)  increasing global savings rates 
C)  dwindling labor supply 
D)  decreasing preference for white-collar occupations

Question 17

The meaning of "glass" that is used in the term "glass ceiling" signifies ________.

Accepted Answer

A)  the gulf in opportunities and rewards afforded to male and female employees that can be "seen through" easily 
B)  that the perceived barrier to top management positions is brittle and vulnerable to changes at the topmost organizational levels 
C)  that whatever is blocking the way for women to attain top management positions is not immediately apparent 
D)  that organizations maintain a transparent ethos when defining management roles assigned to male and female employees 
A)  the gulf in opportunities and rewards afforded to male and female employees that can be "seen through" easily 
B)  that the perceived barrier to top management positions is brittle and vulnerable to changes at the topmost organizational levels 
C)  that whatever is blocking the way for women to attain top management positions is not immediately apparent 
D)  that organizations maintain a transparent ethos when defining management roles assigned to male and female employees

Question 18

Workplace diversity refers exclusively to the differences between employee characteristics.

Accepted Answer

A) True 
 B)False

Question 19

The total world population in 2012 is estimated to be over 7 billion individuals.The total world population is forecasted to hit 9 billion by 2050, at which point the United Nations predicts the total population will either stabilize or peak after growing for centuries at an ever-accelerating rate.The main reason for this major shift is ________.

Accepted Answer

A)  the unprecedented rate at which world population is aging 
B)  the decline in birthrates as nations advance economically 
C)  the high level of mobility of the international workforce across national borders 
D)  the alarming rate of depletion of natural resources necessary for sustaining the population 
A)  the unprecedented rate at which world population is aging 
B)  the decline in birthrates as nations advance economically 
C)  the high level of mobility of the international workforce across national borders 
D)  the alarming rate of depletion of natural resources necessary for sustaining the population

Question 20

Which of the following examples would be considered appropriate stereotyping?

Accepted Answer

A)  assuming women to be particularly bad drivers 
B)  bracketing working mothers as not being committed fully to their jobs 
C)  assuming red-haired people have rather nasty tempers 
D)  asking someone from accounting to help with a budgeting problem 
A)  assuming women to be particularly bad drivers 
B)  bracketing working mothers as not being committed fully to their jobs 
C)  assuming red-haired people have rather nasty tempers 
D)  asking someone from accounting to help with a budgeting problem

During which era was the term "workforce diversity" first used?

Which of the following demographic characteristics reflects surface-level diversity?

As a form of discrimination, incivility is said to occur when ________.

What benefits does workplace diversity afford an organization in terms of its performance?

Define "workplace diversity." Provide a brief description of the evolution of workplace diversity over the last five decades.

The ways in which people in an organization are different from and similar to one another is known as ________.

Judging a person on the basis of one's perception of a group to which he or she belongs is known as ________.

Men are found to follow a nurturing, inclusive, and collaborative style of leadership, in contrast to women.

Which of the following people management benefits arises from workplace diversity?

U.S.federal law does not prohibit discrimination against employees on the basis of ________.

How does surface-level diversity differ from deep-level diversity?

Executives at Macromix have initiated a diversity skills training program to educate employees about the importance of diversity at the workplace.Which of the following should be the first step to be implemented in the program?

Which of the following statements is true of the changing trends in U.S.workplaces?

Our human nature is to not accept or approach anything that's different from us.

People aged 65 and older are expected to soon outnumber children under age 5 for the first time in history.

Trends observed in the shifting world population indicate that people aged 65 or more will soon outnumber those aged 5 or less.Also, the world's population aged over 80 is expected to more than double by the year 2040.Which of the following is a likely implication of such population trends?

The meaning of "glass" that is used in the term "glass ceiling" signifies ________.

Workplace diversity refers exclusively to the differences between employee characteristics.

Which of the following examples would be considered appropriate stereotyping?

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 4: Managing Diversity

During which era was the term "workforce diversity" first used?

Which of the following demographic characteristics reflects surface-level diversity?

As a form of discrimination, incivility is said to occur when ________.

What benefits does workplace diversity afford an organization in terms of its performance?

Define "workplace diversity." Provide a brief description of the evolution of workplace diversity over the last five decades.

The ways in which people in an organization are different from and similar to one another is known as ________.

Judging a person on the basis of one's perception of a group to which he or she belongs is known as ________.

Men are found to follow a nurturing, inclusive, and collaborative style of leadership, in contrast to women.

Which of the following people management benefits arises from workplace diversity?

U.S.federal law does not prohibit discrimination against employees on the basis of ________.

How does surface-level diversity differ from deep-level diversity?

Executives at Macromix have initiated a diversity skills training program to educate employees about the importance of diversity at the workplace.Which of the following should be the first step to be implemented in the program?

Which of the following statements is true of the changing trends in U.S.workplaces?

Our human nature is to not accept or approach anything that's different from us.

People aged 65 and older are expected to soon outnumber children under age 5 for the first time in history.

Trends observed in the shifting world population indicate that people aged 65 or more will soon outnumber those aged 5 or less.Also, the world's population aged over 80 is expected to more than double by the year 2040.Which of the following is a likely implication of such population trends?

The meaning of "glass" that is used in the term "glass ceiling" signifies ________.

Workplace diversity refers exclusively to the differences between employee characteristics.

Which of the following examples would be considered appropriate stereotyping?

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters