Question 1

The final step in the decision-making process is to ________.

Accepted Answer

A)  determine the criteria for the next decision 
B)  analyze the process of allocating weights to the decision criteria 
C)  evaluate the outcome of the decision 
D)  implement the chosen alternative 
A)  determine the criteria for the next decision 
B)  analyze the process of allocating weights to the decision criteria 
C)  evaluate the outcome of the decision 
D)  implement the chosen alternative

Question 2

Intuitive decision making complements rational decision making but not bounded rational decision making.

Accepted Answer

A) True 
 B)False

Question 3

In the decision-making process, after allocating weights to the decision criteria, the decision maker lists viable alternatives that could resolve the problem.

Accepted Answer

A) True 
 B)False

Question 4

Sophie is in charge of recruitment at her company.During a particular interview, the first thing Sophie noticed about the applicant was that he was improperly attired.Though the candidate possessed the necessary qualifications and effectively answered all her questions, Sophie rejected him.This is an example of the ________.

Accepted Answer

A)  randomness bias 
B)  self-serving bias 
C)  anchoring effect 
D)  representation bias 
A)  randomness bias 
B)  self-serving bias 
C)  anchoring effect 
D)  representation bias

Question 5

A(n) ________ typically contains an ambiguous term that leaves interpretation up to the decision maker.

Accepted Answer

A)  rule 
B)  procedure 
C)  edict 
D)  policy 
A)  rule 
B)  procedure 
C)  edict 
D)  policy

Question 6

Which of the following statements is true concerning problem identification?

Accepted Answer

A)  Problems are generally obvious. 
B)  A symptom and a problem are one and the same. 
C)  Generally, what is a problem for one manager is a problem for all other managers. 
D)  Effectively identifying problems is not easy. 
A)  Problems are generally obvious. 
B)  A symptom and a problem are one and the same. 
C)  Generally, what is a problem for one manager is a problem for all other managers. 
D)  Effectively identifying problems is not easy.

Question 7

Colleen needs a vehicle, but she has to decide if the vehicle is worth repairing.She is facing a(n) ________ that is a discrepancy between an existing and a desired state of affairs.

Accepted Answer

A)  uncertainty 
B)  contingency 
C)  problem 
D)  risk 
A)  uncertainty 
B)  contingency 
C)  problem 
D)  risk

Question 8

After identifying a problem, the next step in the decision-making process is ________.

Accepted Answer

A)  identifying decision criteria 
B)  allocating weights to decision criteria 
C)  analyzing alternatives 
D)  developing alternatives 
A)  identifying decision criteria 
B)  allocating weights to decision criteria 
C)  analyzing alternatives 
D)  developing alternatives

Question 9

To make effective decisions in today's fast-moving world, managers need to ________.

Accepted Answer

A)  build organizations that shun complexity 
B)  know when it is time to call it quits 
C)  ignore cultural differences 
D)  build organizations that rely on their past successes 
A)  build organizations that shun complexity 
B)  know when it is time to call it quits 
C)  ignore cultural differences 
D)  build organizations that rely on their past successes

Question 10

What are the five habits that highly reliable organizations (HROs) share?

Accepted Answer

According to Karl Weick, an organization

Question 11

Creativity is most essential in which of the following steps of the decision-making process?

Accepted Answer

A)  analyzing alternatives 
B)  allocating weights to the decision criteria 
C)  developing alternatives 
D)  identifying decision criteria 
A)  analyzing alternatives 
B)  allocating weights to the decision criteria 
C)  developing alternatives 
D)  identifying decision criteria

Question 12

In the decision-making process, while ________, the decision maker puts the decision into action by conveying it to those affected by it and getting their commitment to it.

Accepted Answer

A)  selecting an alternative 
B)  evaluating a decision's effectiveness 
C)  implementing an alternative 
D)  analyzing alternatives 
A)  selecting an alternative 
B)  evaluating a decision's effectiveness 
C)  implementing an alternative 
D)  analyzing alternatives

Question 13

Whenever anyone praises Mark for his good performance, he has the tendency to attribute his success to his personal qualities such as his ability to thrive under pressure and his eye for detail.However, any negative performance feedback is always met with excuses such as unsupportive team members or insufficient time.This is an example of the ________.

Accepted Answer

A)  self-serving bias 
B)  confirmation bias 
C)  randomness bias 
D)  framing bias 
A)  self-serving bias 
B)  confirmation bias 
C)  randomness bias 
D)  framing bias

Question 14

Discuss the three different decision-making conditions that managers usually face.

Accepted Answer

When making decisions, managers usually

Question 15

Implementing an alternative refers to the process of choosing the best alternative.

Accepted Answer

A) True 
 B)False

Question 16

"Smoking and the consumption of alcohol are strictly prohibited inside the work premises." This is most likely an example of a(n) ________.

Accepted Answer

A)  rule 
B)  objective 
C)  procedure 
D)  axiom 
A)  rule 
B)  objective 
C)  procedure 
D)  axiom

Question 17

Before talking to a repair person, Colleen needs to prioritize the repairs.Her first concern is safety of the vehicle.This step in the decision-making process is called ________.

Accepted Answer

A)  weighting the decision criteria 
B)  analyzing alternatives 
C)  identifying the decision criteria 
D)  evaluating decision effectiveness 
A)  weighting the decision criteria 
B)  analyzing alternatives 
C)  identifying the decision criteria 
D)  evaluating decision effectiveness

Question 18

A(n) ________ decision is a repetitive decision that can be handled by a routine approach.

Accepted Answer

A)  nonprogrammed 
B)  organic 
C)  nonlinear 
D)  programmed 
A)  nonprogrammed 
B)  organic 
C)  nonlinear 
D)  programmed

Question 19

Structured problems align well with which type of decisions?

Accepted Answer

A)  programmed 
B)  analogous 
C)  organic 
D)  nonlinear 
A)  programmed 
B)  analogous 
C)  organic 
D)  nonlinear

Question 20

An effective decision-making process ________.

Accepted Answer

A)  focuses on matters of importance 
B)  focuses on consistency more than logic 
C)  avoids subjective and intuitive thinking 
D)  is complex but reliable 
A)  focuses on matters of importance 
B)  focuses on consistency more than logic 
C)  avoids subjective and intuitive thinking 
D)  is complex but reliable

The final step in the decision-making process is to ________.

Intuitive decision making complements rational decision making but not bounded rational decision making.

In the decision-making process, after allocating weights to the decision criteria, the decision maker lists viable alternatives that could resolve the problem.

A(n) ________ typically contains an ambiguous term that leaves interpretation up to the decision maker.

Which of the following statements is true concerning problem identification?

Colleen needs a vehicle, but she has to decide if the vehicle is worth repairing.She is facing a(n) ________ that is a discrepancy between an existing and a desired state of affairs.

After identifying a problem, the next step in the decision-making process is ________.

To make effective decisions in today's fast-moving world, managers need to ________.

What are the five habits that highly reliable organizations (HROs) share?

Creativity is most essential in which of the following steps of the decision-making process?

In the decision-making process, while ________, the decision maker puts the decision into action by conveying it to those affected by it and getting their commitment to it.

Discuss the three different decision-making conditions that managers usually face.

Implementing an alternative refers to the process of choosing the best alternative.

"Smoking and the consumption of alcohol are strictly prohibited inside the work premises." This is most likely an example of a(n) ________.

Before talking to a repair person, Colleen needs to prioritize the repairs.Her first concern is safety of the vehicle.This step in the decision-making process is called ________.

A(n) ________ decision is a repetitive decision that can be handled by a routine approach.

Structured problems align well with which type of decisions?

An effective decision-making process ________.

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 6: Managers As Decision Makers

The final step in the decision-making process is to ________.

Intuitive decision making complements rational decision making but not bounded rational decision making.

In the decision-making process, after allocating weights to the decision criteria, the decision maker lists viable alternatives that could resolve the problem.

A(n) ________ typically contains an ambiguous term that leaves interpretation up to the decision maker.

Which of the following statements is true concerning problem identification?

Colleen needs a vehicle, but she has to decide if the vehicle is worth repairing.She is facing a(n) ________ that is a discrepancy between an existing and a desired state of affairs.

After identifying a problem, the next step in the decision-making process is ________.

To make effective decisions in today's fast-moving world, managers need to ________.

What are the five habits that highly reliable organizations (HROs) share?

Creativity is most essential in which of the following steps of the decision-making process?

In the decision-making process, while ________, the decision maker puts the decision into action by conveying it to those affected by it and getting their commitment to it.

Discuss the three different decision-making conditions that managers usually face.

Implementing an alternative refers to the process of choosing the best alternative.

"Smoking and the consumption of alcohol are strictly prohibited inside the work premises." This is most likely an example of a(n) ________.

Before talking to a repair person, Colleen needs to prioritize the repairs.Her first concern is safety of the vehicle.This step in the decision-making process is called ________.

A(n) ________ decision is a repetitive decision that can be handled by a routine approach.

Structured problems align well with which type of decisions?

An effective decision-making process ________.

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters