Question 1

The staffing function is an ongoing process.

Accepted Answer

A) True 
 B)False  True

Question 2

Organizations usually promote from within the company for all of the following reasons EXCEPT:

Accepted Answer

A)  Applicants already know the organization. 
B)  It minimizes the cost and time it takes to recruit, orient, and train. 
C)  Most qualified applicants are usually already working for the company. 
D)  The employee fits into the company culture. 
A)  Applicants already know the organization. 
B)  It minimizes the cost and time it takes to recruit, orient, and train. 
C)  Most qualified applicants are usually already working for the company. 
D)  The employee fits into the company culture. C

Question 3

Training programs should be provided for all employees.

Accepted Answer

A) True 
 B)False  True

Question 4

Supervisory training and developmental programs generally distract the supervisor from his/her daily tasks and will ultimately hinder professional advancement.

Accepted Answer

A) True 
 B)False

Question 5

What functions does the human resource department serve?

Accepted Answer

The human resource department provides o

Question 6

The finance supervisor is in the process of creating a new job for the finance department. Who should NOT be involved in creating it?

Accepted Answer

A)  The human resources department 
B)  The finance supervisor 
C)  Other employees in the finance department 
D)  Employees from a variety of departments 
A)  The human resources department 
B)  The finance supervisor 
C)  Other employees in the finance department 
D)  Employees from a variety of departments

Question 7

The supervisor should always hire the individual who will get along best with the other employees in the department.

Accepted Answer

A) True 
 B)False

Question 8

Every organization needs a human resource department.

Accepted Answer

A) True 
 B)False

Question 9

It is fair to say that job applicants are "interviewing" a company just as much as the company "interviews" the applicants.

Accepted Answer

A) True 
 B)False

Question 10

Asking "Who will care for your children while you are at work?" during an interview is not a discriminatory question because you want to make sure the employee has this issue covered before starting work.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following statements regarding a job applicant's references is NOT True?

Accepted Answer

A)  An overwhelming majority of U.S. companies do not check applicants' references before hiring. 
B)  Many former employers are reluctant to provide either positive or negative information about job applicants. 
C)  Applicants generally provide only references they know will say positive things. 
D)  Organizations that fail to check employees' references can be charged with criminal negligence if those employees later commit crimes. 
A)  An overwhelming majority of U.S. companies do not check applicants' references before hiring. 
B)  Many former employers are reluctant to provide either positive or negative information about job applicants. 
C)  Applicants generally provide only references they know will say positive things. 
D)  Organizations that fail to check employees' references can be charged with criminal negligence if those employees later commit crimes.

Question 12

Training needs to be relevant, informational, interesting, applicable to the job, and actively involve the trainee.

Accepted Answer

A) True 
 B)False

Question 13

_____ is a continuous process.

Accepted Answer

A)  Orientation 
B)  Onboarding 
C)  Lay-off 
D)  Restructuring 
A)  Orientation 
B)  Onboarding 
C)  Lay-off 
D)  Restructuring

Question 14

Why is it important to document the hiring decision?

Accepted Answer

It is important to document th

Question 15

Provide examples of interview questions that could be considered unlawful.

Accepted Answer

Are you married?
Who watches y

Question 16

Part of the onboarding process involves shaping the new employee's behavior in a way that is conducive to the organization.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following approaches to orienting a new employee is CORRECT?

Accepted Answer

A)  Only the supervisor should show the new employee around. 
B)  The supervisor can ask an experienced employee to orient the new employee. 
C)  The employee should be self-sufficient from day one. 
D)  Orientation of new employees is the job of the human-resources department. 
A)  Only the supervisor should show the new employee around. 
B)  The supervisor can ask an experienced employee to orient the new employee. 
C)  The employee should be self-sufficient from day one. 
D)  Orientation of new employees is the job of the human-resources department.

Question 18

The supervisor should never be involved in on-the-job training. It should be done by the human resource department.

Accepted Answer

A) True 
 B)False

Question 19

Regardless of approach, the supervisor must develop relevant job-related questions.

Accepted Answer

A) True 
 B)False

Question 20

The purpose of an employee selection interview is to collect information and arrive at a decision concerning a job applicant.

Accepted Answer

A) True 
 B)False

The staffing function is an ongoing process.

Organizations usually promote from within the company for all of the following reasons EXCEPT:

Training programs should be provided for all employees.

Supervisory training and developmental programs generally distract the supervisor from his/her daily tasks and will ultimately hinder professional advancement.

What functions does the human resource department serve?

The finance supervisor is in the process of creating a new job for the finance department. Who should NOT be involved in creating it?

The supervisor should always hire the individual who will get along best with the other employees in the department.

Every organization needs a human resource department.

It is fair to say that job applicants are "interviewing" a company just as much as the company "interviews" the applicants.

Asking "Who will care for your children while you are at work?" during an interview is not a discriminatory question because you want to make sure the employee has this issue covered before starting work.

Which of the following statements regarding a job applicant's references is NOT True?

Training needs to be relevant, informational, interesting, applicable to the job, and actively involve the trainee.

_____ is a continuous process.

Why is it important to document the hiring decision?

Provide examples of interview questions that could be considered unlawful.

Part of the onboarding process involves shaping the new employee's behavior in a way that is conducive to the organization.

Which of the following approaches to orienting a new employee is CORRECT?

The supervisor should never be involved in on-the-job training. It should be done by the human resource department.

Regardless of approach, the supervisor must develop relevant job-related questions.

The purpose of an employee selection interview is to collect information and arrive at a decision concerning a job applicant.

Supervising in Uncertain Times

The Managerial Functions

Communication: the Key to Effective Supervisory Management

Principles of Motivation

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Principles for Organizing

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Performance Management

Resolving Conflicts in the Workplace

Filters

Exam 9: The Supervisors Role in Preparing Employees for Success

The staffing function is an ongoing process.

Organizations usually promote from within the company for all of the following reasons EXCEPT:

Training programs should be provided for all employees.

Supervisory training and developmental programs generally distract the supervisor from his/her daily tasks and will ultimately hinder professional advancement.

What functions does the human resource department serve?

The finance supervisor is in the process of creating a new job for the finance department. Who should NOT be involved in creating it?

The supervisor should always hire the individual who will get along best with the other employees in the department.

Every organization needs a human resource department.

It is fair to say that job applicants are "interviewing" a company just as much as the company "interviews" the applicants.

Asking "Who will care for your children while you are at work?" during an interview is not a discriminatory question because you want to make sure the employee has this issue covered before starting work.

Which of the following statements regarding a job applicant's references is NOT True?

Training needs to be relevant, informational, interesting, applicable to the job, and actively involve the trainee.

_____ is a continuous process.

Why is it important to document the hiring decision?

Provide examples of interview questions that could be considered unlawful.

Part of the onboarding process involves shaping the new employee's behavior in a way that is conducive to the organization.

Which of the following approaches to orienting a new employee is CORRECT?

The supervisor should never be involved in on-the-job training. It should be done by the human resource department.

Regardless of approach, the supervisor must develop relevant job-related questions.

The purpose of an employee selection interview is to collect information and arrive at a decision concerning a job applicant.

Supervising in Uncertain Times

The Managerial Functions

Communication: the Key to Effective Supervisory Management

Principles of Motivation

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Principles for Organizing

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Performance Management

Resolving Conflicts in the Workplace

Filters