Exam 1: Supervising in Uncertain Times

The managerial function of controlling consists mainly of directing subordinates' actions.

Supervisors must recognize the value of a diverse workforce and their own need to become more adaptable to change.

Nicole works from home full-time for a non-profit organization. She communicates over the phone several times a week with her supervisor and subordinates, though email is the primary form of communication within the organization. This is an example of:

Gwendolyn loves her job and feels connected to her company's objectives because she feels she does something important, finds the work stimulating, and has plenty of opportunities for personal and professional growth. Gwendolyn can best be described as what type of employee?

Emmanuel is a supervisor at a private retail store where employee productivity is high and turnover is low. He strongly believes that the secret to his store's success is rewarding the accomplishment of the worker financially. This belief best fits within which school of management thought?

What is corporate culture, and who is responsible for setting the tone of a corporate culture?

A key component of Frederick Winslow Taylor's scientific management theory was the belief that managers should plan what, where, and how employees should produce a product.

Compared to their parents, generation Xers require less leisure time and have far more concern about staying with companies for long periods of time.

Mid-level management creates the overall philosophy and vision of a firm.

Taylor's principles of scientific management include:

A recent study reported that the median tenure for employees staying in the same job was ______ years.

Conditional workers are part-time, temporary, or contract employees whose work is scheduled around the needs of the employer.

Based on the notion of corporate socual responsibility, doing what is right, just, and fair relates to which level of responsibility?

The term diversity refers to the cultural, ethnic, gender, age, educational, racial, and lifestyle differences of employees.

The functional management approach focuses on determining the most efficient ways to increase output and productivity.

The supervisors at Millcroft Industries have been instructed to allocate more time for on-the-job employee training and to encourage workers to pursue continuing education. This is most likely because:

Today's employees expect opportunities for empowerment on the job.

Like most managers, the primary challenge that Heather will face in the future is dealing with too many high-skilled workers.

An organization that seeks to obtain a competitive advantage can do so by hiring qualified people, training those people, and appropriately using those people's skills.

Typical of a Generation Xer, Zack is not very concerned about staying with his company for a long period of time.