Exam 13: Fundamentals of Controlling
Exam 1: Supervising in Uncertain Times80 Questions
Exam 2: The Managerial Functions83 Questions
Exam 3: Communication: the Key to Effective Supervisory Management78 Questions
Exam 4: Principles of Motivation81 Questions
Exam 5: Solving Problems: Decision Making and the Supervisor75 Questions
Exam 6: Positive Discipline84 Questions
Exam 7: Supervisory Planning88 Questions
Exam 8: Supervisory Principles for Organizing80 Questions
Exam 9: The Supervisors Role in Preparing Employees for Success86 Questions
Exam 10: Supervisory Leadership and the Management of Change84 Questions
Exam 11: Managing Work Groups: Teamwork, Morale and Counseling83 Questions
Exam 12: Supervising a Diverse Workforce88 Questions
Exam 13: Fundamentals of Controlling88 Questions
Exam 14: Performance Management105 Questions
Exam 15: Resolving Conflicts in the Workplace78 Questions
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Workers are more apt to accept standards as reasonable and fair when they help to formulate those standards.
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(True/False)
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Correct Answer:
True
The managerial function of controlling consists of which of the following?
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(Multiple Choice)
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Correct Answer:
D
Identify and distinguish between the three types of time factor control mechanisms identified in the text.
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(Essay)
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Correct Answer:
(1) Feedforward controls are anticipatory actions taken to ensure that problems do not occur. (2) Concurrent controls are corrective actions taken during an activity to ensure that standards are being met. (3) Feedback controls are actions taken after the activity has been completed.
The control process involves four sequential steps: setting standards, measuring performance, corrective action, and providing instruction.
(True/False)
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As an accountant for a large marketing company, Conrad uses last year's budget to develop projections for the upcoming annual budget. This is an exmaple of what type of budgeting?
(Multiple Choice)
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A written plan expressed in numerical terms that projects anticipated resources and expenditures for a certain period of time is known as a/n:
(Multiple Choice)
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In a behavioral sense, controls and on-the-job freedom compliment each other.
(True/False)
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Control mechanisms should indicate who or what is responsible for a deviation and where the deviation occurred.
(True/False)
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Top management has assured Elizabeth, the supervisor of the accounting department, that the budget for her department is "flexible." Elizabeth thinks that this means she can change the figures herself as need be. Is she correct? Why or why not?
(Essay)
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While operating a backhoe, Stephen notices that a low-fuel light has just come on. This is an example of which time factor control mechanism?
(Multiple Choice)
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The closeness of supervisory follow-up is based on all of the following factors EXCEPT:
(Multiple Choice)
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The controlling function is most closely related to which other primary managerial function?
(Multiple Choice)
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Large organizations employ consultants trained in work efficiency and cost control so that supervisors don't have be cost conscious.
(True/False)
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Since controls are inflexible, supervisors and employees need to be able to adapt as needed.
(True/False)
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One method by which performance can be measured is by direct observation and personal contact.
(True/False)
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Riya performs data analysis on performance reports submitted by institutions of higher education, primarily looking for data entry errors. This is an example of which time factor control mechanism?
(Multiple Choice)
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Which type of control involves keeping watch over raw materials, supplies, work-in-process, and finished goods?
(Multiple Choice)
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