Exam 4: Principles of Motivation

Which of the following is a good way for a supervisor to deal with difficult people?

Which of Maslow's Hierarchy of Needs is the first and most important?

Moe is a supervisor at Stooge Construction. He rarely takes vacations, because he feels that unless he's there to keep a close eye on his employees, nothing gets done. Which theory does Moe most closely adhere to?

The core job dimension that relates to the completion of a whole, identifiable piece of work is called:

When Joe showed up late to work for the third time his supervisor cut him a break by writing him up instead of terminating him. This is an example of positive reinforcement.

It does not matter what the reward, as long as a reward exists employees will perform to the highest possible standard.

According to Maslow's Hierarchy of Needs Theory, a person must satisfy physiological needs before attempting to satisfy security needs.

As the head of a one-parent household, Henrietta must make certain that she and her children are covered by her benefits at work. According to Maslow, Henrietta is probably trying to fulfill which of the following needs?

Frank just hired a new employee named Joe, who appears to have strong social needs. The best way for Frank to motivate Joe is to offer Joe a good benefits package.

Maslow believed that people are motivated to satisfy certain needs that range from low-level needs to high-level needs, in a descending priority.

Parents who encourage autonomy and dependence give the child valuable lessons.

Challenging or interesting work and recognition for accomplishments are examples of hygiene factors.

Define personality. Name four primary determinants of personality.

Which of the following is NOT an implication of equity theory for supervisors?

Jenna has risen quickly within her company to become the youngest VP to date. She attributes her success to strong needs for achievement, affiliation, and power. According to McClelland's three-need theory, what types of tasks are preferable to Jenna?

Job rotation is the process of switching job tasks among employees in a work group.

Reina, who was adopted at a young age, often wonders how her adopted parents' education, income, and home played a role in the development of her personality. What kind of factors is Reina considering?

Theory Y supervisors have a limited view of employees' abilities and motivations.

How should supervisors handle difficult employees?

According to Theory Y, employees must be threatened or coerced to get them to accomplish their work objectives.