Exam 2: The Managerial Functions
Exam 1: Supervising in Uncertain Times80 Questions
Exam 2: The Managerial Functions83 Questions
Exam 3: Communication: the Key to Effective Supervisory Management78 Questions
Exam 4: Principles of Motivation81 Questions
Exam 5: Solving Problems: Decision Making and the Supervisor75 Questions
Exam 6: Positive Discipline84 Questions
Exam 7: Supervisory Planning88 Questions
Exam 8: Supervisory Principles for Organizing80 Questions
Exam 9: The Supervisors Role in Preparing Employees for Success86 Questions
Exam 10: Supervisory Leadership and the Management of Change84 Questions
Exam 11: Managing Work Groups: Teamwork, Morale and Counseling83 Questions
Exam 12: Supervising a Diverse Workforce88 Questions
Exam 13: Fundamentals of Controlling88 Questions
Exam 14: Performance Management105 Questions
Exam 15: Resolving Conflicts in the Workplace78 Questions
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Successful managers will assure you that _____ are the most important asset.
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(Multiple Choice)
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Correct Answer:
A
_____ is also known as directing, motivating, or influencing.
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(Multiple Choice)
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Correct Answer:
D
According to Havard professor John P. Kotter, management involves keeping the current system operating through planning, budgeting, staffing, controlling, and problem-solving, while leadership is the development of vision and strategies.
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(True/False)
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Correct Answer:
True
When most companies appoint a new supervisor, the supervisor is selected based on his/her technical competence, willingness to work hard, and prior performance.
(True/False)
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The only skills a supervisor needs in order to be effective are technical and human relations skills.
(True/False)
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As is typical for a supervisor, Lisa has two main requirements. One requirement is that she must have the ability to manage the department. The other is:
(Multiple Choice)
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While cooperation is helpful and the lack of it could impede progress, its presence alone will not necessarily get the job done.
(True/False)
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The primary managerial functions differ depending on the manager's level within the managerial hierarchy.
(True/False)
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The process of delegating authority to lower levels in the hierarchy is required for an organization to have effective managers, supervisors, and employees.
(True/False)
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Which of the following is NOT generally considered to be True?
(Multiple Choice)
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The time and effort involved in each function of management will vary depending upon the level of the hierarchy in which the manager is a member.
(True/False)
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Working in a team generally delivers _____ results in comparison to working alone.
(Multiple Choice)
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Because of the harsh and severe times that come as a result of the recent economic downturn, ARV Inc. is implementing measures to cut spending and tighten its budget to avoid layoffs. These are referred to as _________ measures.
(Multiple Choice)
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The growing diversity among employees has contributed to the increased use of teams in the workplace.
(True/False)
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Team-based organizational structures commonly focus on customer satisfaction, productivity, profitability, and continuous improvement.
(True/False)
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In the controlling function, supervisors evaluate performance to ensure actual performance is in line with intended performance and changes are made if outcomes are not being met.
(True/False)
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