Question 1

Shareware software may be freely copied, distributed, and even resold.

Accepted Answer

A) True 
 B)False  False

Question 2

Software patches and service packs ____.

Accepted Answer

A) are usually free 
B) are typically distributed over the Internet 
C) can automatically install themselves 
D) all of the above 
A) are usually free 
B) are typically distributed over the Internet 
C) can automatically install themselves 
D) all of the above D

Question 3

Please answer the following three questions regarding software patches and service packs.What purpose do they serve? What is the difference between the two? What do they typically cost?

Accepted Answer

1)In between major new software versions, publishers often release software updates, referred to as patches and service packs, designed to fix bugs and update security.
2)A software patch is a small section of program code that replaces part of the software you currently have installed.
The term service pack, which usually applies to operating system updates, is a set of patches that correct problems and address security vulnerabilities.
3)Software patches and service packs are usually free.

Question 4

The primary restriction on public domain software is that you are not allowed to ____.

Accepted Answer

A) copy it 
B) distribute it 
C) apply for a copyright on it 
D) resell it 
A) copy it 
B) distribute it 
C) apply for a copyright on it 
D) resell it

Question 5

When ____ software, an on-screen message usually instructs you to enter a serial number or validation code supplied on the distribution medium, packaging material, or download site.

Accepted Answer

A) installing 
B) uninstalling 
C) archiving 
D) activating 
A) installing 
B) uninstalling 
C) archiving 
D) activating

Question 6

-The figure above shows Google docs ____.

Accepted Answer

A) running in a browser 
B) installed on a local hard drive 
C) running in Windows Explorer 
D) none of the above 
A) running in a browser 
B) installed on a local hard drive 
C) running in Windows Explorer 
D) none of the above

Question 7

Typically, the license for freeware permits you to use the software, copy it, and give it away, but does not permit you to ____.

Accepted Answer

A) alter it 
B) sell it 
C) both a.and b. 
D) neither a.nor b. 
A) alter it 
B) sell it 
C) both a.and b. 
D) neither a.nor b.

Question 8

____ (or "trialware") is a version of commercial software that is free, but limited in some way.

Accepted Answer

A) Public domain software 
B) Demoware 
C) Freeware 
D) Shareware 
A) Public domain software 
B) Demoware 
C) Freeware 
D) Shareware

Question 9

Sophia works at her company's Help Desk. She gets several calls a day related to software applications. Please answer the questions below.
-A user reported that their word processor stopped working after they installed a new Graphics program.Sophia's first step is to ____.

Accepted Answer

A) check the publisher's Web site for updates or setting information 
B) uninstall the Graphics software 
C) uninstall the Word Processor software 
D) scan the setup.exe file 
A) check the publisher's Web site for updates or setting information 
B) uninstall the Graphics software 
C) uninstall the Word Processor software 
D) scan the setup.exe file

Question 10

If an online application is not available, the chapter suggests all of the following, except ____.

Accepted Answer

A) check to see if you are using a compatible browser 
B) make sure your Internet connection is working 
C) set up a shortcut to the program on your desktop 
D) make sure your computer's security software is not blocking the application 
A) check to see if you are using a compatible browser 
B) make sure your Internet connection is working 
C) set up a shortcut to the program on your desktop 
D) make sure your computer's security software is not blocking the application

Question 11

You insert the distribution CD and your computer's CD drive spins the disk, but can't seem to load it.This could be an example of ____.

Accepted Answer

A) "defective distribution media" 
B) "installed program fails to work" 
C) "installed program does not appear on computer" 
D) "access to online application denied" 
A) "defective distribution media" 
B) "installed program fails to work" 
C) "installed program does not appear on computer" 
D) "access to online application denied"

Question 12

With ____, payment is on the honor system, so authors collect only a fraction of the money they deserve for their programming efforts.

Accepted Answer

A) shareware 
B) freeware 
C) demoware 
D) public domain software 
A) shareware 
B) freeware 
C) demoware 
D) public domain software

Question 13

Companies supplying software that runs from the Internet are referred to as ____ service providers.

Accepted Answer

A) Internet 
B) application 
C) client 
D) server 
A) Internet 
B) application 
C) client 
D) server

Question 14

Software downloads are usually distributed as ____ files to reduce their size and download time.

Accepted Answer

A) defragmented 
B) compressed 
C) minimized 
D) reduced 
A) defragmented 
B) compressed 
C) minimized 
D) reduced

Question 15

Sophia works at her company's Help Desk. She gets several calls a day related to software applications. Please answer the questions below.
-The last call of the day is a Financial Manager that has said that the installation of his new software stops before it is finished.Sophia's first step is to ____.

Accepted Answer

A) Research any error messages 
B) Uninstall and reinstall the software 
C) Scan the setup.exe file for errors 
D) Double-check the user's username and password 
A) Research any error messages 
B) Uninstall and reinstall the software 
C) Scan the setup.exe file for errors 
D) Double-check the user's username and password

Question 16

Installing new software involves some degree of risk, since viruses and other harmful software can be included on distribution disks and downloaded files.

Accepted Answer

A) True 
 B)False

Question 17

For personal computer software, you will find the license ____.

Accepted Answer

A) on the outside of the package 
B) on a separate card inside the package 
C) in one of the program files 
D) any of the above 
A) on the outside of the package 
B) on a separate card inside the package 
C) in one of the program files 
D) any of the above

Question 18

Many utility programs and device drivers are available as freeware.

Accepted Answer

A) True 
 B)False

Question 19

Upgrades are often designated by a ____ number (also referred to as a revision number), such as version 1.1 or version 2.0.

Accepted Answer

A) UPC 
B) release 
C) version 
D) serial 
A) UPC 
B) release 
C) version 
D) serial

Question 20

A(n) ____________________ is a small section of program code that replaces part of the software you currently have installed.

Accepted Answer

software p

Exam 4: Installing Software

Shareware software may be freely copied, distributed, and even resold.

Software patches and service packs ____.

Please answer the following three questions regarding software patches and service packs.What purpose do they serve? What is the difference between the two? What do they typically cost?

The primary restriction on public domain software is that you are not allowed to ____.

When ____ software, an on-screen message usually instructs you to enter a serial number or validation code supplied on the distribution medium, packaging material, or download site.

-The figure above shows Google docs ____.

Typically, the license for freeware permits you to use the software, copy it, and give it away, but does not permit you to ____.

____ (or "trialware") is a version of commercial software that is free, but limited in some way.

Sophia works at her company's Help Desk. She gets several calls a day related to software applications. Please answer the questions below. -A user reported that their word processor stopped working after they installed a new Graphics program.Sophia's first step is to ____.

If an online application is not available, the chapter suggests all of the following, except ____.

You insert the distribution CD and your computer's CD drive spins the disk, but can't seem to load it.This could be an example of ____.

With ____, payment is on the honor system, so authors collect only a fraction of the money they deserve for their programming efforts.

Companies supplying software that runs from the Internet are referred to as ____ service providers.

Software downloads are usually distributed as ____ files to reduce their size and download time.

Installing new software involves some degree of risk, since viruses and other harmful software can be included on distribution disks and downloaded files.

For personal computer software, you will find the license ____.

Many utility programs and device drivers are available as freeware.

Upgrades are often designated by a ____ number (also referred to as a revision number), such as version 1.1 or version 2.0.

A(n) ____________________ is a small section of program code that replaces part of the software you currently have installed.

Computer Hardware

Peripheral Devices

System and Application Software

Getting Started With Windows 7

Working With Windows Settings and Accounts

Working With Files

Getting Started With Application Software

Creating a Document

Formatting a Document

Finalizing a Document

Creating a Worksheet

Formatting a Worksheet

Finalizing a Worksheet

Creating a Presentation

Finalizing a Presentation

Creating a Database

Finalizing a Database

Networks

Working With E-Mail

Browsing the Web

Computer Benefits and Risks

Filters