Question 1

In business communications,how is ending a sentence with prepositions viewed?

Accepted Answer

A) It is still considered an error by most writing experts and should be avoided, except when the message is considered to be very informal. 
B) It is now acceptable if doing so sounds natural and doesn't involve excess words. 
C) It is no longer a true grammatical error but should be avoided because it makes writing seem awkward and stilted. 
D) It is one of the most serious grammatical errors you can make; ending a sentence with a preposition can be very distracting to the reader. 
A) It is still considered an error by most writing experts and should be avoided, except when the message is considered to be very informal. 
B) It is now acceptable if doing so sounds natural and doesn't involve excess words. 
C) It is no longer a true grammatical error but should be avoided because it makes writing seem awkward and stilted. 
D) It is one of the most serious grammatical errors you can make; ending a sentence with a preposition can be very distracting to the reader.

Question 2

Which of the following communication channels has the lowest degree of channel richness?

Accepted Answer

A) a face-to-face meeting 
B) an in-person presentation 
C) a videoconference 
D) e-mail 
A) a face-to-face meeting 
B) an in-person presentation 
C) a videoconference 
D) e-mail

Question 3

Effective presentations require verbal communication,nonverbal communication,and consideration of how the audience will interpret the message.

Accepted Answer

A) True 
 B)False

Question 4

The key to finding the best communication channel is to evaluate the needs and expectations of your audience.

Accepted Answer

A) True 
 B)False

Question 5

When making a PowerPoint presentation,it is generally a good idea to take advantage of the program's power by making extensive use of animation and sound effects.

Accepted Answer

A) True 
 B)False

Question 6

At the beginning of his talk on global warming,Don Olson suggested that the audience ask questions during the presentation.Experts suggest that it is appropriate protocol to inform the audience of your preference for taking questions during or after the presentation.

Accepted Answer

A) True 
 B)False

Question 7

What can excellent communications skills do for an employee?

Accepted Answer

A) They can dramatically improve your chances for business success. 
B) They will help you get along with your boss. 
C) They can make you more popular with your colleagues. 
D) They can hinder your chance of a promotion. They will help you in your dealings with clients. 
A) They can dramatically improve your chances for business success. 
B) They will help you get along with your boss. 
C) They can make you more popular with your colleagues. 
D) They can hinder your chance of a promotion. They will help you in your dealings with clients.

Question 8

Katy wants to improve her business writing skills and is looking for a way to determine the appropriate tone for her messages.Which of the following suggestions represents the best advice?

Accepted Answer

A) Incorporate a lot of slang and colourful language into your message. This enlivens and enriches the message and makes it stand out from more stilted writing styles. 
B) Keep your tone neutral, and use the passive voice. This keeps the message from offending or antagonizing the recipient, thus ensuring it will receive serious consideration. 
C) Keep the tone highly formal and structured to convey that the message is important. After all, business issues must be taken seriously. 
D) Imagine you are speaking to the recipient of the message, and let your writing style flow like a natural conversation. 
A) Incorporate a lot of slang and colourful language into your message. This enlivens and enriches the message and makes it stand out from more stilted writing styles. 
B) Keep your tone neutral, and use the passive voice. This keeps the message from offending or antagonizing the recipient, thus ensuring it will receive serious consideration. 
C) Keep the tone highly formal and structured to convey that the message is important. After all, business issues must be taken seriously. 
D) Imagine you are speaking to the recipient of the message, and let your writing style flow like a natural conversation.

In business communications,how is ending a sentence with prepositions viewed?

Which of the following communication channels has the lowest degree of channel richness?

Effective presentations require verbal communication,nonverbal communication,and consideration of how the audience will interpret the message.

The key to finding the best communication channel is to evaluate the needs and expectations of your audience.

When making a PowerPoint presentation,it is generally a good idea to take advantage of the program's power by making extensive use of animation and sound effects.

At the beginning of his talk on global warming,Don Olson suggested that the audience ask questions during the presentation.Experts suggest that it is appropriate protocol to inform the audience of your preference for taking questions during or after the presentation.

What can excellent communications skills do for an employee?

Katy wants to improve her business writing skills and is looking for a way to determine the appropriate tone for her messages.Which of the following suggestions represents the best advice?

Business Now: Change Is the Only Constant

Business Ethics and Social Responsibility: Doing Well by Doing Good

Economics: the Framework for Business

Business Formation: Choosing the Form That Fits

Small Business and Entrepreneurship: Economic Rocket Fuel

Accounting: Decision Making by the Numbers

Finance: Acquiring and Using Funds to Maximize Value

Securities Markets : Trading Financial Resources

Marketing: Building Profitable Customer Connections

Part 1: Product and Promotion: Creating and Communicating Value

Part 2: Product and Promotion: Creating and Communicating Value

Distribution and Pricing: Right Product, right Person, right Place, right Price

Management, motivation, and Leadership: Bringing Business to Life

Human Resource Management: Building a Top-Quality Workforce

Managing Information and Technology: Finding New Ways to Learn and Link

Operations Management: Putting It All Together

The World Marketplace: Business Without Borders

Labour-Management Relations

Business Law

Personal Finance

Filters

Exam 2: Business Communication: Creating and Delivering Messages That Matter

In business communications,how is ending a sentence with prepositions viewed?

Which of the following communication channels has the lowest degree of channel richness?

Effective presentations require verbal communication,nonverbal communication,and consideration of how the audience will interpret the message.

The key to finding the best communication channel is to evaluate the needs and expectations of your audience.

When making a PowerPoint presentation,it is generally a good idea to take advantage of the program's power by making extensive use of animation and sound effects.

At the beginning of his talk on global warming,Don Olson suggested that the audience ask questions during the presentation.Experts suggest that it is appropriate protocol to inform the audience of your preference for taking questions during or after the presentation.

What can excellent communications skills do for an employee?

Katy wants to improve her business writing skills and is looking for a way to determine the appropriate tone for her messages.Which of the following suggestions represents the best advice?

Business Now: Change Is the Only Constant

Business Ethics and Social Responsibility: Doing Well by Doing Good

Economics: the Framework for Business

Business Formation: Choosing the Form That Fits

Small Business and Entrepreneurship: Economic Rocket Fuel

Accounting: Decision Making by the Numbers

Finance: Acquiring and Using Funds to Maximize Value

Securities Markets : Trading Financial Resources

Marketing: Building Profitable Customer Connections

Part 1: Product and Promotion: Creating and Communicating Value

Part 2: Product and Promotion: Creating and Communicating Value

Distribution and Pricing: Right Product, right Person, right Place, right Price

Management, motivation, and Leadership: Bringing Business to Life

Human Resource Management: Building a Top-Quality Workforce

Managing Information and Technology: Finding New Ways to Learn and Link

Operations Management: Putting It All Together

The World Marketplace: Business Without Borders

Labour-Management Relations

Business Law

Personal Finance

Filters