Exam 14: Fieldwork: Data Collection

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Researchers have one choice for collecting their data: hire a data collection agency.

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"Gets people to like him or her quickly and convinces people to cooperate who might not otherwise respond" describes the interviewer characteristic of ethics.

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In a short essay,discuss the importance of properly evaluating field workers and discuss five elements that are important when conducting these evaluations.

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It is important to evaluate field workers to provide feedback on their performance.Evaluation helps identify the more effective field workers in order to build a better,higher-quality field force.The evaluation criteria should be clearly communicated to the field workers during their training.The evaluation of field workers should be based on the criteria of quantity and quality.Interviewers can be compared in terms of total cost per completed interview.Field workers should also be evaluated on how they spend their time.Time should be broken down into categories such as actual interviewing,travel,and administration.It is important to monitor response rates on a timely basis so that corrective action can be taken if these rates are too low.Supervisors can help interviewers with an inordinate number of refusals by listening to the introductions they use and providing immediate feedback.When all the interviews are over,different field workers' percentage of refusals can be compared to identify the better workers.

The general rule for recording answers to unstructured questions is to ________.

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Researchers generally agree that the more characteristics the interviewer and the respondent have in common,the smaller the probability of a successful interview.

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All interviewers should use the same format and conventions to record the interviews,but should alter their way of editing completed interviews to ensure variety and coverage.

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Command is an interviewer characteristic described as "takes charge and can turn refusals around by conveying the purpose of the survey and its importance."

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In a short essay,discuss the importance of properly supervising field workers and list and discuss the four elements of field worker supervision.

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The Internet can be a good supplementary tool for training and supervising field workers in each of the following ways EXCEPT:

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Aptitude is the interviewer characteristic described as "is honest and behaves ethically at all times."

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Which of the following individuals is NOT recognized as a field worker?

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Coding of fieldwork means verifying that field workers are submitting authentic interviews.

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When evaluating field workers,the interviewer's time should be broken down into all of the following categories EXCEPT:

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In a short essay,describe the process of properly training field workers.Next,list and discuss the five phases of the interviewing process.

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Fieldwork is the fifth step in the marketing research process.

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Research staff collecting and analyzing data from social media are normally part-time employees of the research firm.

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To validate the study,the supervisors call ________ of the respondents to inquire whether the field workers actually conducted the interviews.

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An observer counting customers in a particular section of a store is an example of a field worker.

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"Forms good team relationships with others" describes the interviewer characteristic of aptitude.

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In a short essay,discuss the process of validating fieldwork.

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