Exam 1: What Is Organizational Behavior?

Which of the following is an example of a process at the organizational level?

Which of the following best defines organizational behavior?

The discretionary behavior that is not part of an employee's formal job requirements and that contributes to the psychological and social environment of the workplace is called organizational ________ behavior.

________ refers to the heterogeneity of organizations in terms of gender, age, race, ethnicity, sexual orientation, and inclusion of other diverse groups.

Which of the following is true regarding positive organizational scholarship?

Ellen Ortiz works as a sales manager at a telecom firm. The company has recently launched a new product in the market. Her work in the next few weeks involves sharing knowledge about the product with her team members. She will also need to inspire them to reach their sales targets and clarify any doubts about the new product. Which of the following roles is Ortiz playing?

Which of the following is true regarding technical skills?

The concept of "reflected best-self" involves ________.

According to Mintzberg's classification of managerial roles, the role of a(n) ________ is to make or approve significant organizational decisions and assign human, physical, and monetary assets.

According to Mintzberg, how does the monitor role differ from the disseminator role?

Workforce diversity refers to how organizations are becoming more homogeneous in terms of gender, race, and ethnicity.

Psychology seeks to measure, explain, and sometimes change the behavior of humans and other animals.

Regina George works as a campaign manager in a not-for-profit organization in Hampshire. For the upcoming campaign against genetic engineering, she is networking with managers who are working on the issue of food safety. Through her network of contacts, she strives to gain information about the stakeholders in the food industry and other lobby groups. Which of the following roles is George most likely to be playing according to Mintzberg's classification of managerial roles?

Which of the following is an example of a position in a service job?

What is organizational behavior?

Managers who oversee the movement of jobs to countries with low-cost labor are most likely to ________.

________ get things done through other people. They make decisions, allocate resources, and direct the activities of others to attain goals.

Analyzing relationships, determining causes and effects, and basing conclusions on scientific evidence, all constitute aspects of ________ study.

According to Henry Mintzberg, a factory supervisor giving a group of high school students a tour of the plant may be termed as a ________.

Samantha Reeves works as a sales manager at Synergy Bank. Explain the nature of tasks she would be performing according to Mintzberg's concept of leadership role.