Exam 7: Motivation Concepts

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Logan is an employee who processes health insurance forms. Initially he was criticized by his supervisor for sloppy work, but thereafter he improved considerably. Now he consistently processes his forms without errors and even does more than his fair share of work. However, Logan's supervisor has not responded to the extra effort he has put in, giving him no praise or monetary benefits. This leads Logan to believe that his supervisor is biased against him. According to the expectancy theory, in this situation, there is a problem in the ________ relationship.

(Multiple Choice)
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Which of the following statements is true according to McClelland's theory of needs?

(Multiple Choice)
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Based on equity theory, employees who perceive inequity will make any of the following choices except ________.

(Multiple Choice)
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Megan graduated from college three years ago and has been working at Sterba Inc. ever since. A conscientious employee, she has consistently received good performance evaluations. She recently found out that a younger colleague, who was just recruited to her team, is drawing a higher salary than she is for doing the same type of work. -Based on the equity theory, which of the following, if true, would strengthen the argument that Megan is trying to gain a sense of equity by changing her inputs?

(Multiple Choice)
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Self-efficacy refers to an individual's belief that he or she is capable of performing a task.

(True/False)
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The ________ dimension of motivation measures how long a person can maintain effort.

(Multiple Choice)
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Jackie thinks that she is paid a lot less than other employees in her division and feels extremely resentful. She starts taking long breaks and generally wastes time. Her actions resulted from a perceived lack of ________ justice.

(Multiple Choice)
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You manage a department of five employees. You have identified that Joe has a high need for achievement, Mary has a high need for power, and Tim has a high need for affiliation. Sarah scored high on the need for power and low on the need for affiliation. Doug scored low on both need for power and need for affiliation. -Which of these five employees is most likely to be suitable for a new assignment that involves a high degree of personal responsibility and feedback?

(Multiple Choice)
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Which of following needs best corresponds to McClelland's need for affiliation?

(Multiple Choice)
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According to the equity theory, what are the choices made by employees who perceive inequity?

(Essay)
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The Pygmalion effect is not a form of self-fulfilling prophecy in which believing something can make it true.

(True/False)
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The equity theory's hypothesis has served as an important precursor to the study of ________.

(Multiple Choice)
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The two-factor theory has been well supported in research and is very much in use in research in Asia.

(True/False)
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The church you go to every Sunday is made up of people who have very different lifestyles and are at different stages in their life. Joanna is a 23-year-old single parent who works for minimum wage and shifts from motel to motel for accommodation. Josephine is a single, 45-year-old woman who earns a decent salary and has few interests and friends outside her office. Jonathan is 60 years old, extremely wealthy, has a loving family, and enjoys his work. You have decided to apply Maslow's hierarchy of needs to determine what motivates each of these individuals. -Which of the following is the highest level need in Maslow's theory?

(Multiple Choice)
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________ is defined as the processes that account for an individual's intensity, direction, and persistence of effort toward attaining a goal.

(Multiple Choice)
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Compared to Maslow's hierarchy, the needs described in McClelland's theory of needs are more akin to motivating factors than strict needs for survival.

(True/False)
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MBO provides individual employees with ________.

(Multiple Choice)
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Explain what self-determination theory suggests about providing rewards.

(Essay)
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Motivation is defined as the processes that account for an individual's intensity, direction, and persistence of effort toward attaining a goal.

(True/False)
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Interpersonal justice refers to an individual's perception of the degree to which he or she is treated with dignity, concern, and respect.

(True/False)
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