Question 1

Which of the following is a form of background check?

Accepted Answer

A)  aptitude test 
B)  offer letter 
C)  letters of recommendation 
D)  application form 
E)  work-sample test 
A)  aptitude test 
B)  offer letter 
C)  letters of recommendation 
D)  application form 
E)  work-sample test

Question 2

________ training involves employees helping each other out at the workplace in an unplanned and unstructured environment.

Accepted Answer

A)  Formal 
B)  Ethics 
C)  Interpersonal 
D)  Informal 
E)  Classroom 
A)  Formal 
B)  Ethics 
C)  Interpersonal 
D)  Informal 
E)  Classroom

Question 3

Biozone provides its employees career counseling, skills workshops, and networking sessions. This work-life initiative used by Biozone falls under the category of ________.

Accepted Answer

A)  direct services 
B)  time-based strategies 
C)  information-based strategies 
D)  money-based strategies 
E)  culture-change strategies 
A)  direct services 
B)  time-based strategies 
C)  information-based strategies 
D)  money-based strategies 
E)  culture-change strategies

Question 4

Dunder Mifflin Inc. is considering implementing employee ethics training programs. Some members of senior management are opposed to these programs. Their opposition is most likely based on which of the following beliefs?

Accepted Answer

A)  Ethics training is very expensive. 
B)  Ethics change from country to country. 
C)  Individual value systems are fixed at an early age. 
D)  Integrity cannot be taught by example. 
E)  Ethics training does not help employees to recognize ethical dilemmas. 
A)  Ethics training is very expensive. 
B)  Ethics change from country to country. 
C)  Individual value systems are fixed at an early age. 
D)  Integrity cannot be taught by example. 
E)  Ethics training does not help employees to recognize ethical dilemmas.

Question 5

________ refers to actions that contribute to the psychological environment of the organization, such as helping others when not required.

Accepted Answer

A)  Citizenship 
B)  Counterproductivity 
C)  Satisficing 
D)  Social loafing 
E)  Groupthink 
A)  Citizenship 
B)  Counterproductivity 
C)  Satisficing 
D)  Social loafing 
E)  Groupthink

Question 6

Scarlett has received authorization to add an assistant manager to her department. This person will be working closely with Scarlett and must have excellent interpersonal as well as technical skills. Scarlett wants to make certain that she maximizes the chance of choosing the correct individual and is trying to decide on the most appropriate selection device.
-Due to the passage of the Americans with Disabilities Act, job applicants ________.

Accepted Answer

A)  can be subjected to a drug test only if they are being considered for senior-level management positions 
B)  are never required to submit to a physical exam for a job 
C)  cannot be subjected to a work sample test after a contingent job offer 
D)  cannot be subjected to behavioral assessment tests before a contingent offer 
E)  may be required to undergo a medical examination after they receive a contingent offer 
A)  can be subjected to a drug test only if they are being considered for senior-level management positions 
B)  are never required to submit to a physical exam for a job 
C)  cannot be subjected to a work sample test after a contingent job offer 
D)  cannot be subjected to behavioral assessment tests before a contingent offer 
E)  may be required to undergo a medical examination after they receive a contingent offer

Question 7

Companies are increasingly turning away from outside recruiting agencies and relying on their own executives and HR professionals for talent searches.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following methods of performance evaluation allows for quantitative analysis and comparison?

Accepted Answer

A)  critical incident 
B)  graphic rating scale 
C)  assessment center evaluation 
D)  written essay 
E)  group order ranking 
A)  critical incident 
B)  graphic rating scale 
C)  assessment center evaluation 
D)  written essay 
E)  group order ranking

Question 9

Scarlett has received authorization to add an assistant manager to her department. This person will be working closely with Scarlett and must have excellent interpersonal as well as technical skills. Scarlett wants to make certain that she maximizes the chance of choosing the correct individual and is trying to decide on the most appropriate selection device.
-Drug testing is controversial. Which of the following is an argument used against drug testing?

Accepted Answer

A)  The results of drug tests can be faked easily. 
B)  Drug use is a private matter. 
C)  Drug tests are costly. 
D)  Drug tests are generally inaccurate. 
E)  Drug tests are injurious to a person's health. 
A)  The results of drug tests can be faked easily. 
B)  Drug use is a private matter. 
C)  Drug tests are costly. 
D)  Drug tests are generally inaccurate. 
E)  Drug tests are injurious to a person's health.

Question 10

Which approach to performance evaluation rank-orders employees from best to worst?

Accepted Answer

A)  individual ranking 
B)  group order ranking 
C)  paired comparison 
D)  straight ranking 
E)  associative ranking 
A)  individual ranking 
B)  group order ranking 
C)  paired comparison 
D)  straight ranking 
E)  associative ranking

Question 11

Performance-simulation tests have lower face validity (which measures whether applicants perceive the measures to be accurate) than written tests.

Accepted Answer

A) True 
 B)False

Question 12

Workaholism is the tendency to think constantly about work off the job and to feel compelled to work excessive hours.

Accepted Answer

A) True 
 B)False

Question 13

Work-life conflicts became noticeable in the 1980s when ________.

Accepted Answer

A)  the rate of inflation started increasing 
B)  baby boomers' parents began to age 
C)  men started giving more importance to family time 
D)  workloads became historically heavier 
E)  women, with dependent children, started entering the workforce 
A)  the rate of inflation started increasing 
B)  baby boomers' parents began to age 
C)  men started giving more importance to family time 
D)  workloads became historically heavier 
E)  women, with dependent children, started entering the workforce

Question 14

Letters of recommendation are a form of background check.

Accepted Answer

A) True 
 B)False

Question 15

Most training is directed at upgrading and improving an employee's ________ skills.

Accepted Answer

A)  financial 
B)  technical 
C)  problem-solving 
D)  interpersonal 
E)  social 
A)  financial 
B)  technical 
C)  problem-solving 
D)  interpersonal 
E)  social

Question 16

Describe and discuss the use of written essays as a means of performance evaluation.

Accepted Answer

Probably the simplest method is to write

Question 17

The concept of ________ can be applied to appraisals to increase the perception that employees are treated fairly.

Accepted Answer

A)  selective evaluation 
B)  due process 
C)  multiple raters 
D)  selective retention 
E)  counterproductivity 
A)  selective evaluation 
B)  due process 
C)  multiple raters 
D)  selective retention 
E)  counterproductivity

Question 18

Which of the following evaluation methods focuses the evaluator's attention on those behaviors that are key to executing a job effectively?

Accepted Answer

A)  forced comparison 
B)  critical incident 
C)  graphic rating scale 
D)  behaviorally anchored rating scale 
E)  written essay 
A)  forced comparison 
B)  critical incident 
C)  graphic rating scale 
D)  behaviorally anchored rating scale 
E)  written essay

Question 19

________ involves evaluating one's performance against the performance of one or more others.

Accepted Answer

A)  BARS 
B)  The critical incident method 
C)  An assessment center evaluation 
D)  Forced comparison 
E)  Likert analysis 
A)  BARS 
B)  The critical incident method 
C)  An assessment center evaluation 
D)  Forced comparison 
E)  Likert analysis

Question 20

Between the late 1960s and the mid-1980s, the use of written tests declined because they were characterized as ________.

Accepted Answer

A)  unprofessional 
B)  discriminatory 
C)  unreliable 
D)  invalid 
E)  mathematically flawed 
A)  unprofessional 
B)  discriminatory 
C)  unreliable 
D)  invalid 
E)  mathematically flawed

Which of the following is a form of background check?

________ training involves employees helping each other out at the workplace in an unplanned and unstructured environment.

Biozone provides its employees career counseling, skills workshops, and networking sessions. This work-life initiative used by Biozone falls under the category of ________.

Dunder Mifflin Inc. is considering implementing employee ethics training programs. Some members of senior management are opposed to these programs. Their opposition is most likely based on which of the following beliefs?

________ refers to actions that contribute to the psychological environment of the organization, such as helping others when not required.

Companies are increasingly turning away from outside recruiting agencies and relying on their own executives and HR professionals for talent searches.

Which of the following methods of performance evaluation allows for quantitative analysis and comparison?

Which approach to performance evaluation rank-orders employees from best to worst?

Performance-simulation tests have lower face validity (which measures whether applicants perceive the measures to be accurate) than written tests.

Workaholism is the tendency to think constantly about work off the job and to feel compelled to work excessive hours.

Work-life conflicts became noticeable in the 1980s when ________.

Letters of recommendation are a form of background check.

Most training is directed at upgrading and improving an employee's ________ skills.

Describe and discuss the use of written essays as a means of performance evaluation.

The concept of ________ can be applied to appraisals to increase the perception that employees are treated fairly.

Which of the following evaluation methods focuses the evaluator's attention on those behaviors that are key to executing a job effectively?

________ involves evaluating one's performance against the performance of one or more others.

Between the late 1960s and the mid-1980s, the use of written tests declined because they were characterized as ________.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 17: Human Resource Policies and Practices

Which of the following is a form of background check?

________ training involves employees helping each other out at the workplace in an unplanned and unstructured environment.

Biozone provides its employees career counseling, skills workshops, and networking sessions. This work-life initiative used by Biozone falls under the category of ________.

Dunder Mifflin Inc. is considering implementing employee ethics training programs. Some members of senior management are opposed to these programs. Their opposition is most likely based on which of the following beliefs?

________ refers to actions that contribute to the psychological environment of the organization, such as helping others when not required.

Companies are increasingly turning away from outside recruiting agencies and relying on their own executives and HR professionals for talent searches.

Which of the following methods of performance evaluation allows for quantitative analysis and comparison?

Which approach to performance evaluation rank-orders employees from best to worst?

Performance-simulation tests have lower face validity (which measures whether applicants perceive the measures to be accurate) than written tests.

Workaholism is the tendency to think constantly about work off the job and to feel compelled to work excessive hours.

Work-life conflicts became noticeable in the 1980s when ________.

Letters of recommendation are a form of background check.

Most training is directed at upgrading and improving an employee's ________ skills.

Describe and discuss the use of written essays as a means of performance evaluation.

The concept of ________ can be applied to appraisals to increase the perception that employees are treated fairly.

Which of the following evaluation methods focuses the evaluator's attention on those behaviors that are key to executing a job effectively?

________ involves evaluating one's performance against the performance of one or more others.

Between the late 1960s and the mid-1980s, the use of written tests declined because they were characterized as ________.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters