Exam 2: Company and Marketing Strategy: Partnering to Build Customer Engagement, Value, and Relationships

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Amor, a successful brand of women's clothing, recently introduced a line of fitness equipment. This is an example of ________.

(Multiple Choice)
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Operating control involves checking ongoing performance against the annual plan and taking corrective action when necessary.

(True/False)
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Effective positioning begins with ________.

(Multiple Choice)
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An American airline company started a grocery chain in Australia. This is an example of product development.

(True/False)
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The best business portfolio is the one that ________.

(Multiple Choice)
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Within a company, who is most likely to perform strategic planning?

(Multiple Choice)
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What type of strategy should a company use to manage its cash cows?

(Essay)
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Company growth through diversification involves offering modified or new products to the company's current markets.

(True/False)
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Product refers to the goods-and-services combination that a company offers to its target market.

(True/False)
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In the marketing mix, place includes ________.

(Multiple Choice)
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"At Joe's Diner, we serve great burgers" is a product-oriented business definition.

(True/False)
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Which of the following is true with regard to a market segment?

(Multiple Choice)
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Which of the following is the first step in strategic planning?

(Multiple Choice)
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Which of the following is NOT part of a company's decision about which customers it will serve and how?

(Multiple Choice)
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________ provides a complete analysis of the company's situation.

(Multiple Choice)
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A company's broad mission leads it to develop all of the following EXCEPT ________.

(Multiple Choice)
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The network made up of the company, its suppliers, its distributors, and, ultimately, its customers who partner with each other to improve the performance of the entire system is known as the ________.

(Multiple Choice)
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The key businesses of Kimberley and Price consist of a division that produces and sells breakfast cereals and another that manufactures gardening tools. Each of these businesses is called a ________.

(Multiple Choice)
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How do marketers measure return on marketing investment? Why is this figure difficult to assess?

(Essay)
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Many managers think that "doing things right," or ________, is as important as, or even more important than, "doing the right things."

(Multiple Choice)
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