Question 1

Line authority is the responsibility to advise and assist other personnel.

Accepted Answer

A) True 
 B)False

Question 2

Give one example in which a mechanistic structure would thrive and one example in which an organic structure would thrive.

Accepted Answer

Mechanistic structures do well in bureau

Question 3

Which of the following does not describe Integrated Work Teams?

Accepted Answer

A) Most members have no input in each other's work 
B) The team gives specific assignments to members 
C) Operate without a designated manager 
D) Frequently used in building maintenance and construction 
A) Most members have no input in each other's work 
B) The team gives specific assignments to members 
C) Operate without a designated manager 
D) Frequently used in building maintenance and construction

Question 4

Sarah is the manager of a store.As the holiday season approaches,Sarah decides that the store needs to be decorated.She knows Stephanie is creative so she assigns Stephanie to decorate the store.This is an example of __________.

Accepted Answer

A) Authority 
B) Responsibility 
C) Flexibility 
D) Delegation 
A) Authority 
B) Responsibility 
C) Flexibility 
D) Delegation

Question 5

Describe the relationship between line and staff authority.

Accepted Answer

The staff personnel advise and

Question 6

Which of the following is NOT a level of authority?

Accepted Answer

A) Authority to inform 
B) Authority to recommend 
C) Authority to report 
D) Authority to delegate 
A) Authority to inform 
B) Authority to recommend 
C) Authority to report 
D) Authority to delegate

Question 7

Where on the spectrum of authority seems to be the "key to success"?

Accepted Answer

A) Centralized 
B) Decentralized 
C) The "right balance" 
D) Fluctuating between centralized and decentralized 
A) Centralized 
B) Decentralized 
C) The "right balance" 
D) Fluctuating between centralized and decentralized

Question 8

An upside-down organization chart places the customer at the _____ of the chart and management at the ____.

Accepted Answer

A) top,bottom 
B) bottom,top 
C) top,right 
D) bottom,left 
A) top,bottom 
B) bottom,top 
C) top,right 
D) bottom,left

Question 9

Departmentalization based on internal operations or functions that the employees perform and the resources needed to accomplish that work is called ________.

Accepted Answer

A) task departmentalization 
B) product departmentalization 
C) functional departmentalization 
D) supervisory departmentalization 
A) task departmentalization 
B) product departmentalization 
C) functional departmentalization 
D) supervisory departmentalization

Question 10

Coordination is generally easier in organic organizations.

Accepted Answer

A) True 
 B)False

Question 11

How should a manager determine the amount of autonomy he or she gives and employee to develop a plan to accomplish a delegated task?

Accepted Answer

A) the amount of tasks on the to-do list 
B) the employee's trustworthiness 
C) the employee's seniority 
D) the employee's capability level 
A) the amount of tasks on the to-do list 
B) the employee's trustworthiness 
C) the employee's seniority 
D) the employee's capability level

Question 12

Companies with multiple products commonly use customer departmentalization.

Accepted Answer

A) True 
 B)False

Question 13

Beverley wants to sign up for Time Warner Cable Internet online.She has the option to choose residential or business services.Which method of departmentalization is Time Warner Cable probably using?

Accepted Answer

A) customer 
B) territory 
C) product 
D) divisional 
A) customer 
B) territory 
C) product 
D) divisional

Question 14

Arjun ensures that all of the departments and employees under him work together to accomplish strategic and operational objectives.As a manager,Arjun focuses on integration of department activities.Which concept is Arjun utilizing?

Accepted Answer

A) Coordination 
B) Authority 
C) Differentiation 
D) Flexibility 
A) Coordination 
B) Authority 
C) Differentiation 
D) Flexibility

Question 15

A balance of ______ and ______ lead to a clear definition of each individual's responsibilities.

Accepted Answer

A) Command;Direction 
B) Division of Labor;Flexibility 
C) Responsibility;Authority 
D) Authority;Direction 
A) Command;Direction 
B) Division of Labor;Flexibility 
C) Responsibility;Authority 
D) Authority;Direction

Question 16

An organization chart is a graphic illustration of the organization's management hierarchy and departments and __________.

Accepted Answer

A) their functionality 
B) their individual department's values 
C) their working relationships 
D) their preferred method of communication 
A) their functionality 
B) their individual department's values 
C) their working relationships 
D) their preferred method of communication

Question 17

Kim has a task at hand.She has answered "yes" to all three priority-determining questions.What priority should Kim assign to this task?

Accepted Answer

A) Delegate 
B) High 
C) 2 
D) Low 
A) Delegate 
B) High 
C) 2 
D) Low

Question 18

Blake is delegating a task to Violet,and must determine a system of control checkpoints.Violet is a well-liked employee,but has a generally lower level of capability than the standard of the company.What system of checkpoints should Blake take?

Accepted Answer

A) more frequent checks throughout the period 
B) less frequent checks throughout the period 
C) no checks needed for the task 
D) lengthy checks at random 
A) more frequent checks throughout the period 
B) less frequent checks throughout the period 
C) no checks needed for the task 
D) lengthy checks at random

Question 19

Which of the following is NOT a reason an employee should be informed of the need and reason for delegation of a task?

Accepted Answer

A) To reinforce expectations and a deadline 
B) To make them feel valued 
C) To make an employee aware of how they can benefit from the assignment 
D) To avoid the "it's a lousy job but someone has to do it" approach 
A) To reinforce expectations and a deadline 
B) To make them feel valued 
C) To make an employee aware of how they can benefit from the assignment 
D) To avoid the "it's a lousy job but someone has to do it" approach

Question 20

The major advantage of matrix departmentalization is ___________.

Accepted Answer

A) Coordination 
B) Two bosses 
C) Complexity 
D) Flexibility 
A) Coordination 
B) Two bosses 
C) Complexity 
D) Flexibility

Line authority is the responsibility to advise and assist other personnel.

Give one example in which a mechanistic structure would thrive and one example in which an organic structure would thrive.

Which of the following does not describe Integrated Work Teams?

Sarah is the manager of a store.As the holiday season approaches,Sarah decides that the store needs to be decorated.She knows Stephanie is creative so she assigns Stephanie to decorate the store.This is an example of __________.

Describe the relationship between line and staff authority.

Which of the following is NOT a level of authority?

Where on the spectrum of authority seems to be the "key to success"?

An upside-down organization chart places the customer at the _ of the chart and management at the .

Departmentalization based on internal operations or functions that the employees perform and the resources needed to accomplish that work is called ________.

Coordination is generally easier in organic organizations.

How should a manager determine the amount of autonomy he or she gives and employee to develop a plan to accomplish a delegated task?

Companies with multiple products commonly use customer departmentalization.

Beverley wants to sign up for Time Warner Cable Internet online.She has the option to choose residential or business services.Which method of departmentalization is Time Warner Cable probably using?

Arjun ensures that all of the departments and employees under him work together to accomplish strategic and operational objectives.As a manager,Arjun focuses on integration of department activities.Which concept is Arjun utilizing?

A balance of and lead to a clear definition of each individual's responsibilities.

An organization chart is a graphic illustration of the organization's management hierarchy and departments and __________.

Kim has a task at hand.She has answered "yes" to all three priority-determining questions.What priority should Kim assign to this task?

Blake is delegating a task to Violet,and must determine a system of control checkpoints.Violet is a well-liked employee,but has a generally lower level of capability than the standard of the company.What system of checkpoints should Blake take?

Which of the following is NOT a reason an employee should be informed of the need and reason for delegation of a task?

The major advantage of matrix departmentalization is ___________.

Management and Its History

The Environment: Culture,Ethics,and Social Responsibility

Managing Diversity in a Global Environment

Creative Problem Solving and Decision Making

Strategic and Operational Planning

Managing Change, innovation, and Entrepreneurship

Managing Team Work

Human Resources Management

Organizational Behavior: Power, politics, conflict, and Stress

Motivating for High Performance

Leading With Influence

Communication and Information Technology

Managing Control Systems, finances, and People

Operations, Quality, and Productivity

Filters

Exam 7: Organizing and Delegating Work

Line authority is the responsibility to advise and assist other personnel.

Give one example in which a mechanistic structure would thrive and one example in which an organic structure would thrive.

Which of the following does not describe Integrated Work Teams?

Sarah is the manager of a store.As the holiday season approaches,Sarah decides that the store needs to be decorated.She knows Stephanie is creative so she assigns Stephanie to decorate the store.This is an example of __________.

Describe the relationship between line and staff authority.

Which of the following is NOT a level of authority?

Where on the spectrum of authority seems to be the "key to success"?

An upside-down organization chart places the customer at the _____ of the chart and management at the ____.

Departmentalization based on internal operations or functions that the employees perform and the resources needed to accomplish that work is called ________.

Coordination is generally easier in organic organizations.

How should a manager determine the amount of autonomy he or she gives and employee to develop a plan to accomplish a delegated task?

Companies with multiple products commonly use customer departmentalization.

Beverley wants to sign up for Time Warner Cable Internet online.She has the option to choose residential or business services.Which method of departmentalization is Time Warner Cable probably using?

Arjun ensures that all of the departments and employees under him work together to accomplish strategic and operational objectives.As a manager,Arjun focuses on integration of department activities.Which concept is Arjun utilizing?

A balance of ______ and ______ lead to a clear definition of each individual's responsibilities.

An organization chart is a graphic illustration of the organization's management hierarchy and departments and __________.

Kim has a task at hand.She has answered "yes" to all three priority-determining questions.What priority should Kim assign to this task?

Blake is delegating a task to Violet,and must determine a system of control checkpoints.Violet is a well-liked employee,but has a generally lower level of capability than the standard of the company.What system of checkpoints should Blake take?

Which of the following is NOT a reason an employee should be informed of the need and reason for delegation of a task?

The major advantage of matrix departmentalization is ___________.

Management and Its History

The Environment: Culture,Ethics,and Social Responsibility

Managing Diversity in a Global Environment

Creative Problem Solving and Decision Making

Strategic and Operational Planning

Managing Change, innovation, and Entrepreneurship

Managing Team Work

Human Resources Management

Organizational Behavior: Power, politics, conflict, and Stress

Motivating for High Performance

Leading With Influence

Communication and Information Technology

Managing Control Systems, finances, and People

Operations, Quality, and Productivity

Filters

An upside-down organization chart places the customer at the _ of the chart and management at the .

A balance of and lead to a clear definition of each individual's responsibilities.