Question 1

Unlike the other content theories,ERG theory holds that needs are based on personality and are developed as people interact with the environment.

Accepted Answer

A) True 
 B)False  False

Question 2

__________ is the willingness to achieve organizational objectives or to go above and beyond the call of duty.

Accepted Answer

A)  The motivation process 
B)  Motivation 
C)  Work ethic 
D)  Company loyalty 
A)  The motivation process 
B)  Motivation 
C)  Work ethic 
D)  Company loyalty B

Question 3

Explain the four types of reinforcement.

Accepted Answer

Positive reinforcement is rewarding desirable behavior.Avoidance reinforcement (also called negative reinforcement)is the use of the threat of a negative consequence to prevent undesirable behavior; the negative consequence is not used as long as the behavior is desirable.Punishment is the actual use of a negative consequence to decrease undesirable behavior.Extinction is the withholding of reinforcement in order to reduce or eliminate (extinguish)a behavior.

Question 4

Which motivation theory makes the most sense to you?
Explain why.

Accepted Answer

The motivation theory that makes the mos

Question 5

Three dependent factors determine the level of performance attained: ability,motivation,and resources.

Accepted Answer

A) True 
 B)False

Question 6

What are the three major classes of motivation theories?

Accepted Answer

The three major classes of mot

Question 7

To motivate employees with a high n Ach,give them greater autonomy,letting them plan and control their jobs as much as possible.

Accepted Answer

A) True 
 B)False

Question 8

Herzberg contended that addressing maintenance factors will keep employees from being satisfied but it will not make them satisfied or motivate them.

Accepted Answer

A) True 
 B)False

Question 9

What are the major methods and techniques you plan to use on the job as a manager to increase motivation and performance?

Accepted Answer

As a manager, I plan to use a variety of

Question 10

Do you agree that managers' attitudes and expectations affect employee motivation and performance?
Explain your answer.

Accepted Answer

Answers will vary,but students

Question 11

Through the motivation process,employees go from:

Accepted Answer

A)  motive to need to behavior to consequence to satisfaction or dissatisfaction. 
B)  need to motive to behavior to consequence to satisfaction or dissatisfaction. 
C)  behavior to motive to need to consequence to satisfaction or dissatisfaction. 
D)  motive to behavior to need to consequence to satisfaction or dissatisfaction. 
A)  motive to need to behavior to consequence to satisfaction or dissatisfaction. 
B)  need to motive to behavior to consequence to satisfaction or dissatisfaction. 
C)  behavior to motive to need to consequence to satisfaction or dissatisfaction. 
D)  motive to behavior to need to consequence to satisfaction or dissatisfaction.

Question 12

The groups of theories are complementary; each refers to a different stage in the motivation process or answers a different question.

Accepted Answer

A) True 
 B)False

Question 13

What is the role of perception in equity theory?

Accepted Answer

Equity theory proposes that employees ar

Question 14

__________ theory is currently the most valid approach to work motivation.

Accepted Answer

A)  Equity 
B)  Goal-setting 
C)  Expectancy 
D)  Reinforcement 
A)  Equity 
B)  Goal-setting 
C)  Expectancy 
D)  Reinforcement

Question 15

Motivation is the willingness to achieve organizational objectives or to go above and beyond the call of duty.

Accepted Answer

A) True 
 B)False

Question 16

The major difference between the Japanese and U.S.approach to motivating employees is:

Accepted Answer

A)  U.S. managers use pay to motivate, whereas Japanese managers use job security. 
B)  U.S. managers value individual accomplishment, whereas Japanese managers value group accomplishment. 
C)  U.S. managers focus on production, whereas Japanese managers focus on quality. 
D)  U.S. managers focus on punishment, whereas Japanese managers focus on positive reinforcement. 
A)  U.S. managers use pay to motivate, whereas Japanese managers use job security. 
B)  U.S. managers value individual accomplishment, whereas Japanese managers value group accomplishment. 
C)  U.S. managers focus on production, whereas Japanese managers focus on quality. 
D)  U.S. managers focus on punishment, whereas Japanese managers focus on positive reinforcement.

Question 17

Maintenance factors are also called intrinsic motivators.

Accepted Answer

A) True 
 B)False

Question 18

Reinforcement theory is unethical because it is used to manipulate employees.Do you agree with this statement?
Explain your answer.

Accepted Answer

The answer of Reinforcement theory is unethical because it is...

Question 19

In order to develop an effective recognition program,managers must be sure to tie it in to the company's reward program.

Accepted Answer

A) True 
 B)False

Question 20

Discuss the major similarities and differences among the three process motivation theories: equity theory,goal-setting theory,and expectancy theory.

Accepted Answer

The similarity among the three process m

Unlike the other content theories,ERG theory holds that needs are based on personality and are developed as people interact with the environment.

__________ is the willingness to achieve organizational objectives or to go above and beyond the call of duty.

Explain the four types of reinforcement.

Which motivation theory makes the most sense to you? Explain why.

Three dependent factors determine the level of performance attained: ability,motivation,and resources.

What are the three major classes of motivation theories?

To motivate employees with a high n Ach,give them greater autonomy,letting them plan and control their jobs as much as possible.

Herzberg contended that addressing maintenance factors will keep employees from being satisfied but it will not make them satisfied or motivate them.

What are the major methods and techniques you plan to use on the job as a manager to increase motivation and performance?

Do you agree that managers' attitudes and expectations affect employee motivation and performance? Explain your answer.

Through the motivation process,employees go from:

The groups of theories are complementary; each refers to a different stage in the motivation process or answers a different question.

What is the role of perception in equity theory?

__________ theory is currently the most valid approach to work motivation.

Motivation is the willingness to achieve organizational objectives or to go above and beyond the call of duty.

The major difference between the Japanese and U.S.approach to motivating employees is:

Maintenance factors are also called intrinsic motivators.

Reinforcement theory is unethical because it is used to manipulate employees.Do you agree with this statement? Explain your answer.

In order to develop an effective recognition program,managers must be sure to tie it in to the company's reward program.

Discuss the major similarities and differences among the three process motivation theories: equity theory,goal-setting theory,and expectancy theory.

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Exam 11: Motivating for High Performance

Unlike the other content theories,ERG theory holds that needs are based on personality and are developed as people interact with the environment.

__________ is the willingness to achieve organizational objectives or to go above and beyond the call of duty.

Explain the four types of reinforcement.

Which motivation theory makes the most sense to you? Explain why.

Three dependent factors determine the level of performance attained: ability,motivation,and resources.

What are the three major classes of motivation theories?

To motivate employees with a high n Ach,give them greater autonomy,letting them plan and control their jobs as much as possible.

Herzberg contended that addressing maintenance factors will keep employees from being satisfied but it will not make them satisfied or motivate them.

What are the major methods and techniques you plan to use on the job as a manager to increase motivation and performance?

Do you agree that managers' attitudes and expectations affect employee motivation and performance? Explain your answer.

Through the motivation process,employees go from:

The groups of theories are complementary; each refers to a different stage in the motivation process or answers a different question.

What is the role of perception in equity theory?

__________ theory is currently the most valid approach to work motivation.

Motivation is the willingness to achieve organizational objectives or to go above and beyond the call of duty.

The major difference between the Japanese and U.S.approach to motivating employees is:

Maintenance factors are also called intrinsic motivators.

Reinforcement theory is unethical because it is used to manipulate employees.Do you agree with this statement? Explain your answer.

In order to develop an effective recognition program,managers must be sure to tie it in to the company's reward program.

Discuss the major similarities and differences among the three process motivation theories: equity theory,goal-setting theory,and expectancy theory.

Management and Entrepreneurship

The Global Environment, Culture, Ethics, Social Responsibility, and Sustainability

Creative Problem Solving and Decision Making

Strategic and Operational Planning

Organizing and Delegating Work

Managing Change: Innovation and Diversity

Human Resources Management

Organizational Behavior: Power, politics, conflict, and Stress

Leading With Influence

Communicating and Information Technology

Team Leadership

Control Systems: Financial and Human

Operations,quality,and Productivity

A Brief History of Management

Time Management

Career Management and Networking

Written Communication

Filters