Exam 12: Team Leadership

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For the following question(s), for the Development Level line, write the numbers 1, 2, 3, or 4 for the stage of development the group is in. On the Leadership Style line, write the name of the leadership style that is appropriate for the situation. On the Behavior to Use line, write the appropriate dimension of behavior. For the Action Taken line, write the action you would take in the situation. Development Level: Leadership Style: Behavior to Use: Action Taken: -Your department is doing a good job.However,you would like to improve the cohesiveness of the team because some of the members don't seem to feel as though they are a part of the team.As a result,they don't work as hard as they would if they felt included. Development Level: Management Style: Behavior to Use: Action Taken:

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Development Level:
3

Leadership Style:
Participative

Behavior to Use:
Low task/high maintenance

Action Taken:
Work to develop cohesiveness by focusing on team development by playing a maintenance role.Encourage the members who are insiders of the group to accept the excluded members.

Second-Best Answer
Development Level:
2

Leadership Style:
Consultative

Behavior to Use:
High task/high maintenance

Action Taken:
Work to develop cohesiveness by focusing on team development by playing both task and maintenance roles.Encourage the members who are insiders of the group to accept the excluded members and be sure the excluded members do as much work as the accepted members.

When Karen gives her opinion in department meetings,the rest of the members don't seem to listen to her.Which dimension of the group process is being practiced?

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D

Which of the following characteristics describe teams?

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B

Discuss the three parts of meetings.

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Is there an ideal group size?

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Why is diversity important to group composition?

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Concerning their level of autonomy,groups are:

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Group cohesiveness measures the extent to which team members act independently of the team.

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Two key variables in each stage of group development are competence and commitment.

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__________ groups consist of managers and the employees they supervise.

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Consider your present or a past job.Did you work in a group or a team? Explain,using each of the six characteristics in Exhibit 10-1. Note: You may want to select one job and use it to answer the work applications throughout this chapter.

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Status congruence is the acceptance and satisfaction members receive from their group status.

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Identify members of a group or team you have been on,and state the primary role each played in the group.

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For the following question(s), for the Development Level line, write the numbers 1, 2, 3, or 4 for the stage of development the group is in. On the Leadership Style line, write the name of the leadership style that is appropriate for the situation. On the Behavior to Use line, write the appropriate dimension of behavior. For the Action Taken line, write the action you would take in the situation. Development Level: Leadership Style: Behavior to Use: Action Taken: -You have taken over as the new manager of a department with employees who are not performing to the standard level.This is why the previous boss was fired.Employees are interested in doing a good job and have potential.However,they don't presently have the skills it takes to do the job to standard,nor to work together as a team. Development Level: Management Style: Behavior to Use: Action Taken:

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Which stage of group development is also called the norming stage?

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Unresolved conflict often leads to members' withdrawal from the group process.

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State the differences between rules and norms.

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Based on your experience with meetings,and what you have read and heard from others,which part of planning a meeting is most lacking?

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__________ empower members to take responsibility for performing the management functions and focus on developing effective group structure and group process and on furthering group development.

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__________ roles are played by members who do and say things that directly aid in the accomplishment of the group's objectives.

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