Question 1

Which of the following is NOT a type of change?

Accepted Answer

A)  strategy 
B)  structure 
C)  technology 
D)  managerial 
A)  strategy 
B)  structure 
C)  technology 
D)  managerial D

Question 2

For the following question(s), identify the statement by its specific source and focus.
-Resistance to Change.An employee says,"I don't think I can do this job.I don't think I'm qualified."

Accepted Answer

This is a belief about self.

Question 3

What is the glass ceiling,and what can help people break through it?

Accepted Answer

The glass ceiling is the invisible barrier that prevents minorities and women from advancing to top management levels in organizations.To break the glass ceiling,organizations need to truly value and manage diversity to create equal opportunities for all.

Question 4

For the following question(s), identify the statement by its specific source and focus.
-Resistance to Change.An employee says,"I got stuck doing it yesterday.It's not my turn today."

Accepted Answer

This is a

Question 5

Does creating urgency really help to get people to change?
Give at least one example to support your position.

Accepted Answer

Creating urgency can definitely help to

Question 6

Charles feels that his organization could be changed for the better but first uses a questionnaire to gather data to use as the basis for change.Which of the following OD interventions is being used for the change?

Accepted Answer

A)  team building 
B)  forcefield analysis 
C)  survey feedback 
D)  direct feedback 
A)  team building 
B)  forcefield analysis 
C)  survey feedback 
D)  direct feedback

Question 7

What are the six characteristics of an innovative culture?

Accepted Answer

The six characteristics of an innovative

Question 8

List the four areas of technology change.

Accepted Answer

The four areas of technology c

Question 9

List the four stages in the change process.

Accepted Answer

The four stages in t

Question 10

An OD intervention designed to help improve team dynamics is:

Accepted Answer

A)  sensitivity training. 
B)  process consultation. 
C)  large-group intervention. 
D)  team counseling. 
A)  sensitivity training. 
B)  process consultation. 
C)  large-group intervention. 
D)  team counseling.

Question 11

Managing diversity emphasizes fully utilizing human resources through organizational actions that meet all employees' needs.

Accepted Answer

A) True 
 B)False

Question 12

Discuss the relationship among diversity,innovation,and quality.

Accepted Answer

Diversity has a direct effect

Question 13

The __________ is the person selected by human resources management to be responsible for an organizational development program.

Accepted Answer

A)  OD consultant 
B)  mentor 
C)  analyst 
D)  change agent 
A)  OD consultant 
B)  mentor 
C)  analyst 
D)  change agent

Question 14

Organizations that stimulate innovation have:

Accepted Answer

A)  a generalist division of labor. 
B)  decentralized authority. 
C)  limited bureaucracy. 
D)  all of these 
A)  a generalist division of labor. 
B)  decentralized authority. 
C)  limited bureaucracy. 
D)  all of these

Question 15

Juan is concerned about the way his department members interact.They have poor communication,are constantly in conflict,and cannot seem to solve any problems.Which of the following OD interventions is most appropriate to improve this situation?

Accepted Answer

A)  sensitivity training 
B)  process consultation 
C)  forcefield analysis 
D)  survey feedback 
A)  sensitivity training 
B)  process consultation 
C)  forcefield analysis 
D)  survey feedback

Question 16

The most important resource is __________.

Accepted Answer

A)  structure 
B)  strategy 
C)  people 
D)  technology 
A)  structure 
B)  strategy 
C)  people 
D)  technology

Question 17

The three roles of intrapreneurship are the inventor,advocate,and sponsor.

Accepted Answer

A) True 
 B)False

Question 18

Inventor,champion,and sponsor roles refer to which of the following characteristics of innovative cultures?

Accepted Answer

A)  acceptance of ambiguity and impractical ideas 
B)  tolerance of conflict 
C)  encouragement of risk-taking 
D)  intrapreneurship 
A)  acceptance of ambiguity and impractical ideas 
B)  tolerance of conflict 
C)  encouragement of risk-taking 
D)  intrapreneurship

Question 19

Team building is an OD intervention designed to improve team dynamics.

Accepted Answer

A) True 
 B)False

Question 20

How does the systems effect relate to the four types of changes?

Accepted Answer

A change in one type may cause

Which of the following is NOT a type of change?

For the following question(s), identify the statement by its specific source and focus. -Resistance to Change.An employee says,"I don't think I can do this job.I don't think I'm qualified."

What is the glass ceiling,and what can help people break through it?

For the following question(s), identify the statement by its specific source and focus. -Resistance to Change.An employee says,"I got stuck doing it yesterday.It's not my turn today."

Does creating urgency really help to get people to change? Give at least one example to support your position.

Charles feels that his organization could be changed for the better but first uses a questionnaire to gather data to use as the basis for change.Which of the following OD interventions is being used for the change?

What are the six characteristics of an innovative culture?

List the four areas of technology change.

List the four stages in the change process.

An OD intervention designed to help improve team dynamics is:

Managing diversity emphasizes fully utilizing human resources through organizational actions that meet all employees' needs.

Discuss the relationship among diversity,innovation,and quality.

The __________ is the person selected by human resources management to be responsible for an organizational development program.

Organizations that stimulate innovation have:

Juan is concerned about the way his department members interact.They have poor communication,are constantly in conflict,and cannot seem to solve any problems.Which of the following OD interventions is most appropriate to improve this situation?

The most important resource is __________.

The three roles of intrapreneurship are the inventor,advocate,and sponsor.

Inventor,champion,and sponsor roles refer to which of the following characteristics of innovative cultures?

Team building is an OD intervention designed to improve team dynamics.

How does the systems effect relate to the four types of changes?

Management and Entrepreneurship

The Global Environment, Culture, Ethics, Social Responsibility, and Sustainability

Creative Problem Solving and Decision Making

Strategic and Operational Planning

Organizing and Delegating Work

Human Resources Management

Organizational Behavior: Power, politics, conflict, and Stress

Leading With Influence

Communicating and Information Technology

Motivating for High Performance

Team Leadership

Control Systems: Financial and Human

Operations,quality,and Productivity

A Brief History of Management

Time Management

Career Management and Networking

Written Communication

Filters

Exam 6: Managing Change: Innovation and Diversity

Which of the following is NOT a type of change?

For the following question(s), identify the statement by its specific source and focus. -Resistance to Change.An employee says,"I don't think I can do this job.I don't think I'm qualified."

What is the glass ceiling,and what can help people break through it?

For the following question(s), identify the statement by its specific source and focus. -Resistance to Change.An employee says,"I got stuck doing it yesterday.It's not my turn today."

Does creating urgency really help to get people to change? Give at least one example to support your position.

Charles feels that his organization could be changed for the better but first uses a questionnaire to gather data to use as the basis for change.Which of the following OD interventions is being used for the change?

What are the six characteristics of an innovative culture?

List the four areas of technology change.

List the four stages in the change process.

An OD intervention designed to help improve team dynamics is:

Managing diversity emphasizes fully utilizing human resources through organizational actions that meet all employees' needs.

Discuss the relationship among diversity,innovation,and quality.

The __________ is the person selected by human resources management to be responsible for an organizational development program.

Organizations that stimulate innovation have:

Juan is concerned about the way his department members interact.They have poor communication,are constantly in conflict,and cannot seem to solve any problems.Which of the following OD interventions is most appropriate to improve this situation?

The most important resource is __________.

The three roles of intrapreneurship are the inventor,advocate,and sponsor.

Inventor,champion,and sponsor roles refer to which of the following characteristics of innovative cultures?

Team building is an OD intervention designed to improve team dynamics.

How does the systems effect relate to the four types of changes?

Management and Entrepreneurship

The Global Environment, Culture, Ethics, Social Responsibility, and Sustainability

Creative Problem Solving and Decision Making

Strategic and Operational Planning

Organizing and Delegating Work

Human Resources Management

Organizational Behavior: Power, politics, conflict, and Stress

Leading With Influence

Communicating and Information Technology

Motivating for High Performance

Team Leadership

Control Systems: Financial and Human

Operations,quality,and Productivity

A Brief History of Management

Time Management

Career Management and Networking

Written Communication

Filters