Question 1

Process layout is associated with all of the following EXCEPT:

Accepted Answer

A)  flexible individual process operations. 
B)  labor intensity. 
C)  balanced intensity. 
D)  an assemble-to-order level of customer involvement. 
A)  flexible individual process operations. 
B)  labor intensity. 
C)  balanced intensity. 
D)  an assemble-to-order level of customer involvement. D

Question 2

Which of the following types of facility layouts would W.H.Painting and College Pro Painters use?

Accepted Answer

A)  product 
B)  process 
C)  cellular 
D)  fixed-position 
A)  product 
B)  process 
C)  cellular 
D)  fixed-position D

Question 3

Operations is the function that monitors and controls the financial part of producing a product or service.

Accepted Answer

A) True 
 B)False  False

Question 4

Fixed-position layout is associated with all of the following EXCEPT:

Accepted Answer

A)  flexible project process operations. 
B)  a make-to-order level of customer involvement. 
C)  an assemble-to-order level of customer involvement. 
D)  capital intensity. 
A)  flexible project process operations. 
B)  a make-to-order level of customer involvement. 
C)  an assemble-to-order level of customer involvement. 
D)  capital intensity.

Question 5

Which of the following is NOT one of the four major TQM principles?

Accepted Answer

A)  Focus on delivering customer value. 
B)  Use teams to continually improve. 
C)  Focus on managing people rather than processes. 
D)  Continually improve systems and processes. 
A)  Focus on delivering customer value. 
B)  Use teams to continually improve. 
C)  Focus on managing people rather than processes. 
D)  Continually improve systems and processes.

Question 6

The same amount of outputs produced with less inputs is a(n):

Accepted Answer

A)  increase in production with no change in productivity. 
B)  increase in productivity. 
C)  decrease in production with no change in productivity. 
D)  decrease in productivity. 
A)  increase in production with no change in productivity. 
B)  increase in productivity. 
C)  decrease in production with no change in productivity. 
D)  decrease in productivity.

Question 7

Computer-assisted manufacturing includes computer-aided design (CAD),computer-integrated design (CID),and computer-aided manufacturing (CAM).

Accepted Answer

A) True 
 B)False

Question 8

The balanced scorecard measures all of the following EXCEPT:

Accepted Answer

A)  customer service performance. 
B)  financial performance. 
C)  learning and growth performance. 
D)  external business performance. 
A)  customer service performance. 
B)  financial performance. 
C)  learning and growth performance. 
D)  external business performance.

Question 9

Six Sigma's goal is only 1.4 defects or mistakes per million operations.

Accepted Answer

A) True 
 B)False

Question 10

Armand V.Feigenbaum said that maintaining quality is expensive and focusing on improving quality will not lower costs.

Accepted Answer

A) True 
 B)False

Question 11

Explain the relationship among inventory control,just-in-time (JIT)inventory,and materials requirement planning (MRP).

Accepted Answer

Inventory control is the process of mana

Question 12

Which of the following scheduling tools would an automobile company most likely use when designing an automobile engine?

Accepted Answer

A)  planning sheet 
B)  Gantt chart 
C)  PERT network 
A)  planning sheet 
B)  Gantt chart 
C)  PERT network

Question 13

Which of the following is NOT one of the methods used to schedule operations?

Accepted Answer

A)  earliest due date 
B)  shortest operating time 
C)  earliest operating time 
D)  first come-first served 
A)  earliest due date 
B)  shortest operating time 
C)  earliest operating time 
D)  first come-first served

Question 14

The __________ certifies firms that meet set quality standards.

Accepted Answer

A)  International Authorizing Organization 
B)  International Standards Organization 
C)  International Accrediting Organization 
D)  International Quality Organization 
A)  International Authorizing Organization 
B)  International Standards Organization 
C)  International Accrediting Organization 
D)  International Quality Organization

Question 15

Scheduling is the process of listing activities that must be performed to accomplish an objective.

Accepted Answer

A) True 
 B)False

Question 16

Inventory control is the process of managing raw materials,work-in-process,finished goods,and in-transit goods.

Accepted Answer

A) True 
 B)False

Question 17

Routing is the continuing evaluation and reordering of the sequence in which products will be produced.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following quality gurus led the movement in TQM?

Accepted Answer

A)  W. Edwards Deming 
B)  Armand V. Feigenbaum 
C)  Genichi Taguchi 
D)  Steven Kerr 
A)  W. Edwards Deming 
B)  Armand V. Feigenbaum 
C)  Genichi Taguchi 
D)  Steven Kerr

Question 19

A capital-intensive,repetitive continuous process operation uses a __________ layout.

Accepted Answer

A)  product 
B)  process 
C)  cellular 
D)  fixed-position 
A)  product 
B)  process 
C)  cellular 
D)  fixed-position

Question 20

Haircuts,dry cleaning,and legal advice are __________ products.

Accepted Answer

A)  tangible 
B)  intangible 
C)  mixed 
D)  both tangible and intangible 
A)  tangible 
B)  intangible 
C)  mixed 
D)  both tangible and intangible

Process layout is associated with all of the following EXCEPT:

Which of the following types of facility layouts would W.H.Painting and College Pro Painters use?

Operations is the function that monitors and controls the financial part of producing a product or service.

Fixed-position layout is associated with all of the following EXCEPT:

Which of the following is NOT one of the four major TQM principles?

The same amount of outputs produced with less inputs is a(n):

Computer-assisted manufacturing includes computer-aided design (CAD),computer-integrated design (CID),and computer-aided manufacturing (CAM).

The balanced scorecard measures all of the following EXCEPT:

Six Sigma's goal is only 1.4 defects or mistakes per million operations.

Armand V.Feigenbaum said that maintaining quality is expensive and focusing on improving quality will not lower costs.

Explain the relationship among inventory control,just-in-time (JIT)inventory,and materials requirement planning (MRP).

Which of the following scheduling tools would an automobile company most likely use when designing an automobile engine?

Which of the following is NOT one of the methods used to schedule operations?

The __________ certifies firms that meet set quality standards.

Scheduling is the process of listing activities that must be performed to accomplish an objective.

Inventory control is the process of managing raw materials,work-in-process,finished goods,and in-transit goods.

Routing is the continuing evaluation and reordering of the sequence in which products will be produced.

Which of the following quality gurus led the movement in TQM?

A capital-intensive,repetitive continuous process operation uses a __________ layout.

Haircuts,dry cleaning,and legal advice are __________ products.

Management and Entrepreneurship

The Global Environment, Culture, Ethics, Social Responsibility, and Sustainability

Creative Problem Solving and Decision Making

Strategic and Operational Planning

Organizing and Delegating Work

Managing Change: Innovation and Diversity

Human Resources Management

Organizational Behavior: Power, politics, conflict, and Stress

Leading With Influence

Communicating and Information Technology

Motivating for High Performance

Team Leadership

Control Systems: Financial and Human

A Brief History of Management

Time Management

Career Management and Networking

Written Communication

Filters

Exam 14: Operations,quality,and Productivity

Process layout is associated with all of the following EXCEPT:

Which of the following types of facility layouts would W.H.Painting and College Pro Painters use?

Operations is the function that monitors and controls the financial part of producing a product or service.

Fixed-position layout is associated with all of the following EXCEPT:

Which of the following is NOT one of the four major TQM principles?

The same amount of outputs produced with less inputs is a(n):

Computer-assisted manufacturing includes computer-aided design (CAD),computer-integrated design (CID),and computer-aided manufacturing (CAM).

The balanced scorecard measures all of the following EXCEPT:

Six Sigma's goal is only 1.4 defects or mistakes per million operations.

Armand V.Feigenbaum said that maintaining quality is expensive and focusing on improving quality will not lower costs.

Explain the relationship among inventory control,just-in-time (JIT)inventory,and materials requirement planning (MRP).

Which of the following scheduling tools would an automobile company most likely use when designing an automobile engine?

Which of the following is NOT one of the methods used to schedule operations?

The __________ certifies firms that meet set quality standards.

Scheduling is the process of listing activities that must be performed to accomplish an objective.

Inventory control is the process of managing raw materials,work-in-process,finished goods,and in-transit goods.

Routing is the continuing evaluation and reordering of the sequence in which products will be produced.

Which of the following quality gurus led the movement in TQM?

A capital-intensive,repetitive continuous process operation uses a __________ layout.

Haircuts,dry cleaning,and legal advice are __________ products.

Management and Entrepreneurship

The Global Environment, Culture, Ethics, Social Responsibility, and Sustainability

Creative Problem Solving and Decision Making

Strategic and Operational Planning

Organizing and Delegating Work

Managing Change: Innovation and Diversity

Human Resources Management

Organizational Behavior: Power, politics, conflict, and Stress

Leading With Influence

Communicating and Information Technology

Motivating for High Performance

Team Leadership

Control Systems: Financial and Human

A Brief History of Management

Time Management

Career Management and Networking

Written Communication

Filters