Exam 10: Communicating and Information Technology
Exam 1: Management and Entrepreneurship143 Questions
Exam 2: The Global Environment, Culture, Ethics, Social Responsibility, and Sustainability195 Questions
Exam 3: Creative Problem Solving and Decision Making142 Questions
Exam 4: Strategic and Operational Planning165 Questions
Exam 5: Organizing and Delegating Work172 Questions
Exam 6: Managing Change: Innovation and Diversity130 Questions
Exam 7: Human Resources Management172 Questions
Exam 8: Organizational Behavior: Power, politics, conflict, and Stress166 Questions
Exam 9: Leading With Influence138 Questions
Exam 10: Communicating and Information Technology159 Questions
Exam 11: Motivating for High Performance131 Questions
Exam 12: Team Leadership133 Questions
Exam 13: Control Systems: Financial and Human144 Questions
Exam 14: Operations,quality,and Productivity166 Questions
Exam 15: A Brief History of Management21 Questions
Exam 16: Time Management23 Questions
Exam 17: Career Management and Networking38 Questions
Exam 18: Written Communication32 Questions
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Encoding is the sender's process of putting the message into a form that the receiver will understand.
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(True/False)
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True
As a general guide,use oral channels for transmitting simple and routine messages and written channels for sending difficult and unusual messages.
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(True/False)
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Correct Answer:
False
What takes place during the information systems process?
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(Essay)
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Correct Answer:
Through the information systems process,input data is transformed or processed into output information to help employees do their jobs and make decisions.
How would you rate yourself on your ability to accept criticism without getting emotional and defensive?
How could you improve your ability to accept criticism?
(Essay)
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What is the difference among vertical,horizontal,and grapevine communication?
(Essay)
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__________ is the process of transmitting information and meaning.
(Multiple Choice)
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Discuss what should and should not be done to calm an emotional person.
(Essay)
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Give an example of a message that might be transmitted in a work setting.Be sure to illustrate the four steps in the communication process,state the channel,and note if feedback was given.
(Essay)
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Executive information systems focus more on development and revision of nonroutine strategy,whereas management information systems focus more on strategy implementation.
(True/False)
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The three primary types of information systems are transaction processing systems,management information systems,and decision support systems.
(True/False)
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During Gene's meeting with his manager,his manager emphasized the great work Gene was doing while briefly mentioning areas of improvement.Which of the following types of communication barriers does this situation represent?
(Multiple Choice)
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Before sending a message,you should answer all of the following questions EXCEPT:
(Multiple Choice)
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Karen receives so many e-mails each day,sometimes she is unable to respond promptly.Which of the following types of communication barriers does this situation represent?
(Multiple Choice)
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Which e-commerce methods have you used?
Which one do you use most often?
(Short Answer)
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Horizontal communication is the flow of information between colleagues and peers.
(True/False)
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E-commerce consists of the buying and selling of products and services over electronic systems,typically the Internet.
(True/False)
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