Exam 8: Organizational Behavior: Power, politics, conflict, and Stress

Think of someone who really expected you to perform well (or poorly)and treated you as if you would do well (or poorly),which strongly affected your success (or failure).Explain how the Pygmalion effect influenced your performance.

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Question 1

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I can think of a time when my high school basketball coach really expected me to perform well. He always treated me as if I would do well and constantly pushed me to improve. His high expectations for me strongly influenced my success on the court. I found myself working harder, practicing more, and pushing myself to meet his expectations. As a result, I became a better player and had a successful season.

This experience is a perfect example of the Pygmalion effect, which is the phenomenon where higher expectations lead to an increase in performance. My coach's belief in my abilities and his positive reinforcement motivated me to work harder and ultimately perform better. It's amazing how much of an impact someone's belief in you can have on your own belief in yourself and your ability to succeed. This experience taught me the power of high expectations and how they can positively influence performance.

One of the guidelines for developing political skills is to learn the power players in your organization.

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Question 2

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Which of the following is NOT one of the objectives you should set during the planning steps of the negotiation process?

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Question 3

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How much stress do you have in your life? When do you tend to have more stress,and what is (are)the major cause(s)of the stress?

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Question 4

A(n)__________ is a neutral third party who resolves a conflict by making a binding decision.

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Question 5

Explain what networking,reciprocity,and coalitions have in common.

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Question 6

The avoiding conflict style is appropriate to use when you don't have time to resolve the conflict.

(True/False)

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Question 7

Sally likes to utilize her position as manager to get employees to do their jobs.She simply tells them what to do and expects the job to be done.Which of the following types of power is being used by Sally?

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Question 8

Describe how money and politics have a similar use.

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Question 9

__________ is the belief in your own capability to perform in a specific situation.

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Question 10

Describe the interrelationship among personality,perception,and attitudes,and explain the contribution of each to a manager's behavior.

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Question 11

What are the determinants of job satisfaction? Are they of equal importance to everyone?

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Question 12

Sue wants her employees to like her first and then she figures the employees will work hard to do their job.Which of the following types of power is being used by Sue?

(Multiple Choice)

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Question 13

__________ involves the mutual exchange of favors and privileges to accomplish objectives.

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Question 14

Organizational behavior is the study of actions that affect performance in the workplace.

(True/False)

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Question 15

The Pygmalion effect is the theory that managers' attitudes toward and expectations and treatment of employees largely determine their performance.

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Question 16

One of the reasons why the psychological contract is broken is because:

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Question 17

What are the seven types of power?

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Question 18

Charisma is the ability to influence others' behavior.

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Question 19

Write the first step in the collaborative conflict resolution model, followed by what you plan to say to Chris as your BCF statement. Be sure to label the B, C, and F parts of the statement. Then, list steps 2 to 4 without any statement following the steps. -Initiating Conflict Resolution.You have been bringing in snack food and drinks and putting them in the refrigerator at work.Your coworker,Chris,has been taking them without asking.You don't think it's fair for Chris to take your food and drinks.

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Question 20

Showing 1 - 20 of 166

Think of someone who really expected you to perform well (or poorly)and treated you as if you would do well (or poorly),which strongly affected your success (or failure).Explain how the Pygmalion effect influenced your performance.

One of the guidelines for developing political skills is to learn the power players in your organization.

Which of the following is NOT one of the objectives you should set during the planning steps of the negotiation process?

How much stress do you have in your life? When do you tend to have more stress,and what is (are)the major cause(s)of the stress?

A(n)__________ is a neutral third party who resolves a conflict by making a binding decision.

Explain what networking,reciprocity,and coalitions have in common.

The avoiding conflict style is appropriate to use when you don't have time to resolve the conflict.

Sally likes to utilize her position as manager to get employees to do their jobs.She simply tells them what to do and expects the job to be done.Which of the following types of power is being used by Sally?

Describe how money and politics have a similar use.

__________ is the belief in your own capability to perform in a specific situation.

Describe the interrelationship among personality,perception,and attitudes,and explain the contribution of each to a manager's behavior.

What are the determinants of job satisfaction? Are they of equal importance to everyone?

Sue wants her employees to like her first and then she figures the employees will work hard to do their job.Which of the following types of power is being used by Sue?

__________ involves the mutual exchange of favors and privileges to accomplish objectives.

Organizational behavior is the study of actions that affect performance in the workplace.

The Pygmalion effect is the theory that managers' attitudes toward and expectations and treatment of employees largely determine their performance.

One of the reasons why the psychological contract is broken is because:

What are the seven types of power?

Charisma is the ability to influence others' behavior.

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