Question 1

Sketch the product-process matrix and discuss the placement of each process choice.

Accepted Answer

The product process matrix relates outpu

Question 2

Define the term service package and describe management's focus for each activity.

Accepted Answer

A service package includes all the value

Question 3

What is a cellular layout and what are its advantages?

Accepted Answer

A cellular layout is a type of layout ty

Question 4

The product process matrix uses a scale of ________ and ________.

Accepted Answer

volume;sta

Question 5

Service operations compete and position themselves in the marketplace based on the three dimensions - ________,________,and ________.

Accepted Answer

degree of customizat

Question 6

These three tables show the floor layout of 5 departments in an office building,the average number of daily trips between each pair of offices,and the distance between each pair of offices.What is the total cost of this layout if there is a $0.50 per foot transportation cost?

Accepted Answer

A) $460.00 
B) $2300.00 
C) $3037.50 
D) $4785.50 
A) $460.00 
B) $2300.00 
C) $3037.50 
D) $4785.50

Question 7

The shorter the required takt time,the more workstations that will be required to balance a production line.

Accepted Answer

A) True 
 B)False

Question 8

No manufacturing process can be best at everything.

Accepted Answer

A) True 
 B)False

Question 9

Products that use standard components but the final configuration of those components is customer-specific are known as:

Accepted Answer

A) make-to-stock. 
B) assemble-to-order. 
C) make-to-order. 
D) engineer-to-order. 
A) make-to-stock. 
B) assemble-to-order. 
C) make-to-order. 
D) engineer-to-order.

Question 10

A manufacturer needs to produce 300 coffee pots per 8 hour day.The discrete tasks required to produce a coffee pot have been identified,timed in seconds,and ordered as indicated in the table.Sketch the precedence diagram and then assign tasks to workstations on the production line to achieve the required level of output.Break ties by assigning the longest task first.Determine the efficiency delay of your line balance.

Accepted Answer

The precedence diagram is shown below. @#IMG-DLM&

Question 11

Products that use standard components,but the final configuration of those components is customer-specific,are called make-to-order products.

Accepted Answer

A) True 
 B)False

Question 12

A collection of different departments must be visited by every new student on campus to take care of registration,housing,books,and other campus services.The placement of these departments within the university center is an example of a(n)________ layout.

Accepted Answer

The answer of A collection of different departments must be...

Question 13

A manager deciding where 6 departments could be located in a six room office building has over 500 possible arrangements.

Accepted Answer

A) True 
 B)False

Question 14

What are the two types of product-based layouts? What are their similarities and differences and their advantages and disadvantages compared with other types of layouts and processes?

Accepted Answer

A production line is a type of manufactu

Question 15

What are the four levels of customization and at what place does each occur in the supply chain?

Accepted Answer

The four levels ranked from least to gre

Question 16

Capability variety is the difference in how customers view an identical service outcome.What some customers might view as economical and thrifty others might view as cheap and poor value.

Accepted Answer

A) True 
 B)False

Question 17

A product-based layout arranges resources sequentially according to the steps required to make a product.

Accepted Answer

A) True 
 B)False

Question 18

In a service blueprint,the line of internal interaction falls between the customer and the onstage service provider.

Accepted Answer

A) True 
 B)False

Question 19

The process design team at a manufacturer has broken an assembly process into eight basic steps,each with a required time,and predecessor as shown in the table.They work a 7 hour day and want to produce at a rate of 360 units per day.What should their takt time be?

Accepted Answer

A) 70 seconds 
B) 65 seconds 
C) 52 seconds 
D) 25 seconds 
A) 70 seconds 
B) 65 seconds 
C) 52 seconds 
D) 25 seconds

Question 20

As the degree of customer contact decreases,more of the service package is provided by the ________.

Accepted Answer

The answer of As the degree of customer contact decreases,more...

Sketch the product-process matrix and discuss the placement of each process choice.

Define the term service package and describe management's focus for each activity.

What is a cellular layout and what are its advantages?

The product process matrix uses a scale of and .

Service operations compete and position themselves in the marketplace based on the three dimensions - ,,and .

These three tables show the floor layout of 5 departments in an office building,the average number of daily trips between each pair of offices,and the distance between each pair of offices.What is the total cost of this layout if there is a $0.50 per foot transportation cost?

The shorter the required takt time,the more workstations that will be required to balance a production line.

No manufacturing process can be best at everything.

Products that use standard components but the final configuration of those components is customer-specific are known as:

Products that use standard components,but the final configuration of those components is customer-specific,are called make-to-order products.

A collection of different departments must be visited by every new student on campus to take care of registration,housing,books,and other campus services.The placement of these departments within the university center is an example of a(n)________ layout.

A manager deciding where 6 departments could be located in a six room office building has over 500 possible arrangements.

What are the two types of product-based layouts? What are their similarities and differences and their advantages and disadvantages compared with other types of layouts and processes?

What are the four levels of customization and at what place does each occur in the supply chain?

Capability variety is the difference in how customers view an identical service outcome.What some customers might view as economical and thrifty others might view as cheap and poor value.

A product-based layout arranges resources sequentially according to the steps required to make a product.

In a service blueprint,the line of internal interaction falls between the customer and the onstage service provider.

The process design team at a manufacturer has broken an assembly process into eight basic steps,each with a required time,and predecessor as shown in the table.They work a 7 hour day and want to produce at a rate of 360 units per day.What should their takt time be?

As the degree of customer contact decreases,more of the service package is provided by the ________.

Introduction to Operations and Supply Chain Management

Operations and Supply Chain Strategies

Business Processes

Managing Quality

Managing Capacity

S Advanced Waiting Line Theory and Simulation Modeling

Supply Management

Logistics

Forecasting

Sales and Operations Planning Aggregate Planning

Managing Inventory Throughout the Supply Chain

Managing Production Across the Supply Chain

S Supply Chain Information Systems

Jitlean Production

Managing Projects

Developing Products and Services

Filters

Exam 3: Process Choice and Layout Decisions in Manufacturing and Services

Sketch the product-process matrix and discuss the placement of each process choice.

Define the term service package and describe management's focus for each activity.

What is a cellular layout and what are its advantages?

The product process matrix uses a scale of ________ and ________.

Service operations compete and position themselves in the marketplace based on the three dimensions - ________,________,and ________.

These three tables show the floor layout of 5 departments in an office building,the average number of daily trips between each pair of offices,and the distance between each pair of offices.What is the total cost of this layout if there is a $0.50 per foot transportation cost?

The shorter the required takt time,the more workstations that will be required to balance a production line.

No manufacturing process can be best at everything.

Products that use standard components but the final configuration of those components is customer-specific are known as:

Products that use standard components,but the final configuration of those components is customer-specific,are called make-to-order products.

A collection of different departments must be visited by every new student on campus to take care of registration,housing,books,and other campus services.The placement of these departments within the university center is an example of a(n)________ layout.

A manager deciding where 6 departments could be located in a six room office building has over 500 possible arrangements.

What are the two types of product-based layouts? What are their similarities and differences and their advantages and disadvantages compared with other types of layouts and processes?

What are the four levels of customization and at what place does each occur in the supply chain?

Capability variety is the difference in how customers view an identical service outcome.What some customers might view as economical and thrifty others might view as cheap and poor value.

A product-based layout arranges resources sequentially according to the steps required to make a product.

In a service blueprint,the line of internal interaction falls between the customer and the onstage service provider.

The process design team at a manufacturer has broken an assembly process into eight basic steps,each with a required time,and predecessor as shown in the table.They work a 7 hour day and want to produce at a rate of 360 units per day.What should their takt time be?

As the degree of customer contact decreases,more of the service package is provided by the ________.

Introduction to Operations and Supply Chain Management

Operations and Supply Chain Strategies

Business Processes

Managing Quality

Managing Capacity

S Advanced Waiting Line Theory and Simulation Modeling

Supply Management

Logistics

Forecasting

Sales and Operations Planning Aggregate Planning

Managing Inventory Throughout the Supply Chain

Managing Production Across the Supply Chain

S Supply Chain Information Systems

Jitlean Production

Managing Projects

Developing Products and Services

Filters

The product process matrix uses a scale of and .

Service operations compete and position themselves in the marketplace based on the three dimensions - ,,and .