Question 1

A job shop manufacturing process is better suited to make a variety of products than a continuous flow process.

Accepted Answer

A) True 
 B)False

Question 2

In a service blueprint,the two layers the customer sees are the ________ and the ________.

Accepted Answer

customer a

Question 3

The greater the emphasis on intangible activities,the more management's attention will be directed to:

Accepted Answer

A) buildings and property. 
B) training employees. 
C) truck fleets. 
D) material costs. 
A) buildings and property. 
B) training employees. 
C) truck fleets. 
D) material costs.

Question 4

According to the law of variability,the ________ the random variability either demanded of the process or inherent in the process itself or in the items processed,the ________ productive the process is.

Accepted Answer

greater,le

Question 5

Products that are customized only at the very end of the manufacturing process are known as:

Accepted Answer

A) make-to-stock. 
B) assemble-to-order. 
C) make-to-order. 
D) engineer-to-order. 
A) make-to-stock. 
B) assemble-to-order. 
C) make-to-order. 
D) engineer-to-order.

Question 6

Activities that take place prior to the point of customization are called upstream activities.

Accepted Answer

A) True 
 B)False

Question 7

As the degree of service customization decreases,managers have more opportunity to focus on cost and productivity.

Accepted Answer

A) True 
 B)False

A job shop manufacturing process is better suited to make a variety of products than a continuous flow process.

In a service blueprint,the two layers the customer sees are the and the .

The greater the emphasis on intangible activities,the more management's attention will be directed to:

According to the law of variability,the the random variability either demanded of the process or inherent in the process itself or in the items processed,the productive the process is.

Products that are customized only at the very end of the manufacturing process are known as:

Activities that take place prior to the point of customization are called upstream activities.

As the degree of service customization decreases,managers have more opportunity to focus on cost and productivity.

Introduction to Operations and Supply Chain Management

Operations and Supply Chain Strategies

Business Processes

Managing Quality

Managing Capacity

S Advanced Waiting Line Theory and Simulation Modeling

Supply Management

Logistics

Forecasting

Sales and Operations Planning Aggregate Planning

Managing Inventory Throughout the Supply Chain

Managing Production Across the Supply Chain

S Supply Chain Information Systems

Jitlean Production

Managing Projects

Developing Products and Services

Filters

Exam 3: Process Choice and Layout Decisions in Manufacturing and Services

A job shop manufacturing process is better suited to make a variety of products than a continuous flow process.

In a service blueprint,the two layers the customer sees are the ________ and the ________.

The greater the emphasis on intangible activities,the more management's attention will be directed to:

According to the law of variability,the ________ the random variability either demanded of the process or inherent in the process itself or in the items processed,the ________ productive the process is.

Products that are customized only at the very end of the manufacturing process are known as:

Activities that take place prior to the point of customization are called upstream activities.

As the degree of service customization decreases,managers have more opportunity to focus on cost and productivity.

Introduction to Operations and Supply Chain Management

Operations and Supply Chain Strategies

Business Processes

Managing Quality

Managing Capacity

S Advanced Waiting Line Theory and Simulation Modeling

Supply Management

Logistics

Forecasting

Sales and Operations Planning Aggregate Planning

Managing Inventory Throughout the Supply Chain

Managing Production Across the Supply Chain

S Supply Chain Information Systems

Jitlean Production

Managing Projects

Developing Products and Services

Filters

In a service blueprint,the two layers the customer sees are the and the .

According to the law of variability,the the random variability either demanded of the process or inherent in the process itself or in the items processed,the productive the process is.