Exam 8: Attitude Change and Interactive Communications
Exam 1: An Introduction to Consumer Behaviour122 Questions
Exam 2: Perception132 Questions
Exam 3: Learning and Memory124 Questions
Exam 4: Motivation and Affect122 Questions
Exam 5: The Self119 Questions
Exam 6: Personality, Lifestyles, and Values123 Questions
Exam 7: Attitudes122 Questions
Exam 8: Attitude Change and Interactive Communications118 Questions
Exam 9: Individual Decision Making129 Questions
Exam 10: Buying and Disposing130 Questions
Exam 11: Group Influence and Social Media125 Questions
Exam 12: Income, Social Class, and Family Structure121 Questions
Exam 13: Subcultures113 Questions
Exam 14: Cultural Influences on Consumer Behaviour125 Questions
Exam 15: The Creation and Diffusion of Culture117 Questions
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Fear can be a powerful tool to use for attitude change if done carefully. LaRoyce was thinking of using fear to convey a drug prevention message to her teen target audience. To ensure success the message needs to be:
(Multiple Choice)
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An advertisement for Canadian Club whiskey playfully compares trying one's first whiskey to a man growing his first chest hair. This is an example of a ________ appeal.
(Multiple Choice)
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The elaboration likelihood model (ELM)assumes that once a consumer receives a message,he or she begins to process it. Depending on the personal relevance of the information,one of two routes to persuasion will be followed. Briefly describe them.
(Essay)
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After studying the IKEA catalogue,Lee phoned and placed an order for a new table. This is an example of a first-order response.
(True/False)
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Discuss the important elements that influence the persuasiveness of the message.
(Essay)
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One of the key elements of using avatars over flesh-and-blood models is:
(Multiple Choice)
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You have been hired by the Government of Canada as a consultant to inform their tobacco labelling campaign. In particular,they are concerned that some of the anti-smoking labels on cigarette packaging are too graphic and upsetting for consumers. Given what you know about fear appeals,what would you advise?
(Essay)
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Careful consideration of message content,generation of cognitive responses to ad arguments,and a rational evaluation of an ad's persuasive element are all typical of messages processed via the ________ route to persuasion.
(Multiple Choice)
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The ________ is said to have occurred when consumers appear to "forget" that they had disliked a message source,yet over time the message got across,effectively changing their attitudes toward a product.
(Multiple Choice)
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Recall of "thinking" ads is higher than that for "feeling" ads because conventional measures of advertising effectiveness (such as "day-after-recall tests")are oriented toward cognitive responses and do not adequately assess the cumulative effects of emotional ads.
(True/False)
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According to the elaboration likelihood model (ELM),the primary determinant of which route a consumer will follow in processing a message depends upon the:
(Multiple Choice)
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Research shows that people have been shown to be more giving after they have received something.
(True/False)
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________ is a type of literary device that combines a play on words with a relevant picture.
(Multiple Choice)
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Jason wanted to finely tune the company's message to suit various small groups of consumers. He was looking to:
(Multiple Choice)
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Source ________ relates to consumers' beliefs that a communicator is both competent and willing to provide the information necessary for them to make an adequate evaluation of competing products.
(Multiple Choice)
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