Exam 6: Completing Business Messages

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Using __________________,you can customize your documents to meet the individual information needs of your readers-just as you can on a webpage.

(Multiple Choice)
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Serif typefaces are preferable to sans serif faces for _____________

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List four characteristics of effective document design.

(Essay)
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Rewrite the following sentence to eliminate the unnecessary phrases: "In view of the fact that the customer service department is closed,we do not have the capability of offering refunds until such a time as they reopen."

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The most common readability formulas measure the number of letters in all the words of a sample paragraph to give you a rough idea of the level of your material.

(True/False)
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To add interest to your message,it is a good idea to vary the margins,typeface,type size,and spacing.

(True/False)
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Word combinations that are needlessly repetitive are called __________.

(Short Answer)
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"The above-mentioned book" is an example of _____________

(Multiple Choice)
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Conclusions should accomplish what two tasks?

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Using a(n)__________ is a wonderful way to weed out major typos,but you can't use it to replace good spelling skills.

(Short Answer)
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It is a good idea to set aside a first draft for a day or two before beginning the revision process.

(True/False)
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Most information transmitted by internal memo is now sent via email.

(True/False)
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To avoid making a judgment in your business messages,you should use as many hedging words (such as may or seems)as possible.

(True/False)
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Justified type will _____________

(Multiple Choice)
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Briefly describe at least three advantages of using lists in business documents.

(Essay)
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A camouflaged verb is a verb that has been turned into a noun or an adjective.

(True/False)
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Space on a page that is free of text or artwork is called __________ space.

(Short Answer)
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Describe what is meant by,"For effective design,pay attention to: consistency,balance,restraint,and detail."

(Essay)
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__________ verbs are those that have been changed into nouns or adjectives.

(Short Answer)
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Starting a sentence with "It" or "There" is _____________

(Multiple Choice)
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