Exam 6: Completing Business Messages
Exam 1: Achieving Success Through Effective Business Communication98 Questions
Exam 2: Communicating in Teams and Mastering Listening and Nonverbal Communication104 Questions
Exam 3: Communicating Interculturally89 Questions
Exam 4: Planning Business Messages111 Questions
Exam 5: Writing Business Messages79 Questions
Exam 6: Completing Business Messages85 Questions
Exam 7: Crafting Messages for Electronic Media95 Questions
Exam 8: Writing Routine and Positive Messages87 Questions
Exam 9: Writing Negative Messages91 Questions
Exam 10: Writing Persuasive Messages90 Questions
Exam 11: Planning Reports and Proposals105 Questions
Exam 12: Writing Reports and Proposals74 Questions
Exam 13: Completing Reports and Proposals84 Questions
Exam 14: Designing and Delivering Oral and Online Presentations91 Questions
Exam 15: Building Careers and Writing Résumés85 Questions
Exam 16: Applying and Interviewing for Employment118 Questions
Exam 17: Format and Layout of Business Documents25 Questions
Exam 18: Documentation of Report Sources30 Questions
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Using __________________,you can customize your documents to meet the individual information needs of your readers-just as you can on a webpage.
(Multiple Choice)
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Serif typefaces are preferable to sans serif faces for _____________
(Multiple Choice)
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Rewrite the following sentence to eliminate the unnecessary phrases: "In view of the fact that the customer service department is closed,we do not have the capability of offering refunds until such a time as they reopen."
(Essay)
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The most common readability formulas measure the number of letters in all the words of a sample paragraph to give you a rough idea of the level of your material.
(True/False)
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To add interest to your message,it is a good idea to vary the margins,typeface,type size,and spacing.
(True/False)
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Word combinations that are needlessly repetitive are called __________.
(Short Answer)
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Using a(n)__________ is a wonderful way to weed out major typos,but you can't use it to replace good spelling skills.
(Short Answer)
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It is a good idea to set aside a first draft for a day or two before beginning the revision process.
(True/False)
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Most information transmitted by internal memo is now sent via email.
(True/False)
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To avoid making a judgment in your business messages,you should use as many hedging words (such as may or seems)as possible.
(True/False)
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Briefly describe at least three advantages of using lists in business documents.
(Essay)
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A camouflaged verb is a verb that has been turned into a noun or an adjective.
(True/False)
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Space on a page that is free of text or artwork is called __________ space.
(Short Answer)
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Describe what is meant by,"For effective design,pay attention to: consistency,balance,restraint,and detail."
(Essay)
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__________ verbs are those that have been changed into nouns or adjectives.
(Short Answer)
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