Question 1

Members of low-context cultures place more emphasis on nonverbal communication than on verbal communication.

Accepted Answer

A) True 
 B)False

Question 2

________ is the tendency to judge all other groups according to your own group's standards,behaviors,and customs.

Accepted Answer

Ethnocentrism
Explanation: Ethnocentrism

Question 3

________ is the practice of assigning a wide range of generalized attributes to an individual on the basis of membership in a particular culture or social group.

Accepted Answer

Stereotyping
Explanation: Distorted view

Question 4

Provide at least one example of an idiomatic phrase that would be best to avoid in writing to an audience whose first language is not English.

Accepted Answer

One example of an idiomatic phrase to av

Question 5

In high-context cultures,

Accepted Answer

A)  people rely more on nonverbal circumstances and cues to convey meaning. 
B)  people rely less on the environmental setting to convey meaning. 
C)  the rules of everyday life are highly explicit. 
D)  aggressive negotiation is expected and common. 
E)  all of the above occur. 
A)  people rely more on nonverbal circumstances and cues to convey meaning. 
B)  people rely less on the environmental setting to convey meaning. 
C)  the rules of everyday life are highly explicit. 
D)  aggressive negotiation is expected and common. 
E)  all of the above occur.

Question 6

When ethnocentric people stereotype an entire group of people,they are usually justified in doing so.

Accepted Answer

A) True 
 B)False

Question 7

________ is a shared system of symbols,beliefs,attitudes,values,expectations,and norms for behavior.

Accepted Answer

Culture
Explanation: Culture is a shared

Question 8

Cultural context refers to the pattern of physical cues,environmental stimuli,and implicit understanding that conveys meaning between members of the same culture.

Accepted Answer

A) True 
 B)False

Question 9

Xenophobia is the fear of

Accepted Answer

A)  crises. 
B)  working in unfamiliar environments. 
C)  strangers and foreigners. 
D)  change. 
E)  large cities. 
A)  crises. 
B)  working in unfamiliar environments. 
C)  strangers and foreigners. 
D)  change. 
E)  large cities.

Question 10

Cultural differences appear in a number of important areas,including

Accepted Answer

A)  nonverbal signals. 
B)  gender. 
C)  religion. 
D)  attitudes toward work and success. 
E)  all of the above. 
A)  nonverbal signals. 
B)  gender. 
C)  religion. 
D)  attitudes toward work and success. 
E)  all of the above.

Question 11

Culture is inborn,not learned.

Accepted Answer

A) True 
 B)False

Question 12

Although U.S.business is becoming more international and more culturally diverse,intercultural skills are still low on the list of companies' employee requirements.

Accepted Answer

A) True 
 B)False

Question 13

The practice of accepting multiple cultures on their own terms is known as

Accepted Answer

A)  ethnocentrism. 
B)  cultural pluralism. 
C)  ethnography. 
D)  stereotyping. 
E)  dynamics. 
A)  ethnocentrism. 
B)  cultural pluralism. 
C)  ethnography. 
D)  stereotyping. 
E)  dynamics.

Question 14

When speaking with someone from another culture,avoid

Accepted Answer

A)  talking down to the other person. 
B)  using any foreign phrases. 
C)  paying any attention to the person's body language. 
D)  asking for clarification-it might offend them. 
E)  doing all of the above. 
A)  talking down to the other person. 
B)  using any foreign phrases. 
C)  paying any attention to the person's body language. 
D)  asking for clarification-it might offend them. 
E)  doing all of the above.

Question 15

How can cultural differences affect communication styles? What general approach should Americans take when writing intercultural correspondence?

Accepted Answer

Audiences in various cultures often have

Question 16

In low-context cultures,businesspeople tend to focus on the results of the decisions they face.

Accepted Answer

A) True 
 B)False

Question 17

Ethnocentrism is the tendency to have an equally unbiased view of all ethnic groups.

Accepted Answer

A) True 
 B)False

Question 18

When writing letters to businesspeople in other countries,you should

Accepted Answer

A)  use an informal, friendly tone. 
B)  keep your sentences and paragraphs long. 
C)  be vague and general in your wording. 
D)  make generous use of transitional words and phrases. 
E)  use the passive voice exclusively. 
A)  use an informal, friendly tone. 
B)  keep your sentences and paragraphs long. 
C)  be vague and general in your wording. 
D)  make generous use of transitional words and phrases. 
E)  use the passive voice exclusively.

Question 19

Ability differences among employees and customers

Accepted Answer

A)  have led many companies to make websites more accommodating to persons with disabilities. 
B)  disappear when those individuals enter workplaces. 
C)  sometimes cause problems when individuals access the Internet, but only in rare cases. 
D)  are important, but not related to culture. 
E)  are impossible to accommodate when it comes to web accessibility. 
A)  have led many companies to make websites more accommodating to persons with disabilities. 
B)  disappear when those individuals enter workplaces. 
C)  sometimes cause problems when individuals access the Internet, but only in rare cases. 
D)  are important, but not related to culture. 
E)  are impossible to accommodate when it comes to web accessibility.

Question 20

International business communication has been hampered by tightening trade barriers throughout the world.

Accepted Answer

A) True 
 B)False

Members of low-context cultures place more emphasis on nonverbal communication than on verbal communication.

________ is the tendency to judge all other groups according to your own group's standards,behaviors,and customs.

________ is the practice of assigning a wide range of generalized attributes to an individual on the basis of membership in a particular culture or social group.

Provide at least one example of an idiomatic phrase that would be best to avoid in writing to an audience whose first language is not English.

In high-context cultures,

When ethnocentric people stereotype an entire group of people,they are usually justified in doing so.

________ is a shared system of symbols,beliefs,attitudes,values,expectations,and norms for behavior.

Cultural context refers to the pattern of physical cues,environmental stimuli,and implicit understanding that conveys meaning between members of the same culture.

Xenophobia is the fear of

Cultural differences appear in a number of important areas,including

Culture is inborn,not learned.

Although U.S.business is becoming more international and more culturally diverse,intercultural skills are still low on the list of companies' employee requirements.

The practice of accepting multiple cultures on their own terms is known as

When speaking with someone from another culture,avoid

How can cultural differences affect communication styles? What general approach should Americans take when writing intercultural correspondence?

In low-context cultures,businesspeople tend to focus on the results of the decisions they face.

Ethnocentrism is the tendency to have an equally unbiased view of all ethnic groups.

When writing letters to businesspeople in other countries,you should

Ability differences among employees and customers

International business communication has been hampered by tightening trade barriers throughout the world.

Achieving Success Through Effective Business Communication

Mastering Team Skills and Interpersonal Communication

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Designing and Delivering Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Handbook of Grammar, Mechanics, and Usage

Filters

Exam 3: Communicating in a World of Diversity

Members of low-context cultures place more emphasis on nonverbal communication than on verbal communication.

________ is the tendency to judge all other groups according to your own group's standards,behaviors,and customs.

________ is the practice of assigning a wide range of generalized attributes to an individual on the basis of membership in a particular culture or social group.

Provide at least one example of an idiomatic phrase that would be best to avoid in writing to an audience whose first language is not English.

In high-context cultures,

When ethnocentric people stereotype an entire group of people,they are usually justified in doing so.

________ is a shared system of symbols,beliefs,attitudes,values,expectations,and norms for behavior.

Cultural context refers to the pattern of physical cues,environmental stimuli,and implicit understanding that conveys meaning between members of the same culture.

Xenophobia is the fear of

Cultural differences appear in a number of important areas,including

Culture is inborn,not learned.

Although U.S.business is becoming more international and more culturally diverse,intercultural skills are still low on the list of companies' employee requirements.

The practice of accepting multiple cultures on their own terms is known as

When speaking with someone from another culture,avoid

How can cultural differences affect communication styles? What general approach should Americans take when writing intercultural correspondence?

In low-context cultures,businesspeople tend to focus on the results of the decisions they face.

Ethnocentrism is the tendency to have an equally unbiased view of all ethnic groups.

When writing letters to businesspeople in other countries,you should

Ability differences among employees and customers

International business communication has been hampered by tightening trade barriers throughout the world.

Achieving Success Through Effective Business Communication

Mastering Team Skills and Interpersonal Communication

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Designing and Delivering Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Handbook of Grammar, Mechanics, and Usage

Filters