Exam 3: Communicating in a World of Diversity

A new employee who speaks English as a second language has just joined the design team you lead.You notice that she often looks confused during conversations.Describe at least three useful strategies for this situation.

Distinguish between "formal" and "informal" cultural rules,then briefly describe three areas in which differing informal rules can become evident during intercultural communication.

To convey meaning in a low-context culture such as the one existing in Germany,people rely more on

Briefly explain the concept of cultural context.

"All the characteristics and experiences that define each of us as individuals" is the definition of

Most people belong to

Describe at least three common business activities affected by contextual differences across cultures.

Applied to nonwhite U.S.residents,the term minority is

During conversations with non-native English speakers,you should

There are no differences between English as it is written in the U.S.and English as it is written in the United Kingdom.

Define cultural pluralism.

When communicating with people from other cultures,it is best to apologize when you make a mistake.

If you are preparing to conduct business with others from a different culture,

When writing for multicultural audiences,it is often helpful to

Briefly describe how cultures can differ when it comes to future orientation.

When adapting to business cultures,a sense of humor

A group of men and women of various ages working together is an example of cultural diversity.

When writing to audiences whose first language is not English,using plenty of transitions

In general,business correspondence in other countries is often ________ ________ than that written by U.S.businesspeople.

In conversations with a nonnative English speaker with whom you have a longstanding business relationship,you notice that he consistently makes language mistakes that could hurt his credibility.In response,you should