Exam 16: Appendix: History Module

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The division of labor is also referred to by the term job specification.

(True/False)
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________ was a strong proponent of division of labor.

(Multiple Choice)
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Abraham Maslow's hierarchy of five needs theory suggested once a need was satisfied, it stopped motivating behavior.

(True/False)
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Job specialization continues to be a popular way to increase productivity today.

(True/False)
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Prior to the Hawthorne studies, managers paid little attention to the role of ________ in making decisions.

(Multiple Choice)
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The Industrial Revolution marked the birth of management.

(True/False)
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According to Henri Fayol, the principle of ________ gives managers the right to give orders.

(Multiple Choice)
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Fayol's principle of ________ refers to how extensively employees participate in decision making in an organization.

(Multiple Choice)
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Contingency approaches to management contend that ________.

(Multiple Choice)
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The Hawthorne studies suggested that groups could influence the productivity of an individual.

(True/False)
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W.Edwards Deming's ideas about quality and management were first embraced by Japanese companies.

(True/False)
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The Industrial Revolution made ________ necessary for manufacturing organization's success for the first time in history.

(Multiple Choice)
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The "Whiz Kids" used statistical methods to improve decision making at the Ford Motor Company in the mid-1940s.

(True/False)
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Robert Owen was greatly concerned with how workers were treated in factories of the Industrial Revolution.

(True/False)
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The only item that serves as both an input and an output in an open system organization is ________.

(Multiple Choice)
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Henri Fayol and Max Weber developed the idea of the five basic management functions.

(True/False)
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Fayol thought that allowing employees to originate their own plans would increase motivation.

(True/False)
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Organizational behavior (OB)uses ________ experiments to find out how and why people behave in certain ways.

(Multiple Choice)
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Mary Parker Follett's work was devoted to identifying differences in the way individuals behaved when they were ________.

(Multiple Choice)
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Max Weber felt this was an ideal form of organization.

(Multiple Choice)
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