Question 1

Hugo Munsterberg suggested that psychological tests could be helpful in ________ for an organization.

Accepted Answer

A) finding customers 
B) selecting employees 
C) firing employees 
D) selecting advertisements 
A) finding customers 
B) selecting employees 
C) firing employees 
D) selecting advertisements

Question 2

Frank and Lillian Gilbreth's best-known contribution to scientific management concerned selecting the best worker for a particular job.

Accepted Answer

A) True 
 B)False

Question 3

Fayol's principle of ________ refers to how extensively employees participate in decision making.

Accepted Answer

A) discipline 
B) remuneration 
C) initiative 
D) authority 
A) discipline 
B) remuneration 
C) initiative 
D) authority

Question 4

In a short essay, discuss the impact that the Industrial Revolution had on management.

Accepted Answer

During the Industrial Revolution, which

Question 5

The contingency approach to management states that there is a single best way to manage all organizations.

Accepted Answer

A) True 
 B)False

Question 6

The behavioral approach to management began in the 1960s with organizational behavior (OB).

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is most closely associated with making the workplace more humane?

Accepted Answer

A) the classical approaches 
B) the human relations movement 
C) the Hawthorne studies 
D) the general administrative theory 
A) the classical approaches 
B) the human relations movement 
C) the Hawthorne studies 
D) the general administrative theory

Question 8

Job specialization entails breaking down a complex job into ________.

Accepted Answer

A) five key components 
B) broad general categories 
C) simple, narrow repetitive tasks 
D) nonrepeating tasks 
A) five key components 
B) broad general categories 
C) simple, narrow repetitive tasks 
D) nonrepeating tasks

Question 9

Which of the following is a key element of total quality management (TQM)?

Accepted Answer

A) responding to customer needs 
B) responding to employee needs 
C) anticipating moves of competitors 
D) anticipating employee needs 
A) responding to customer needs 
B) responding to employee needs 
C) anticipating moves of competitors 
D) anticipating employee needs

Question 10

Which of the following is NOT included as part of the quantitative approach to management?

Accepted Answer

A) statistics 
B) optimization models 
C) organizational behavior 
D) computer simulations 
A) statistics 
B) optimization models 
C) organizational behavior 
D) computer simulations

Question 11

Frank and Lillian Gilbreth got their ideas for management from the book Cheaper by the Dozen.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is NOT a contingency variable?

Accepted Answer

A) routineness of tasks performed 
B) organizational size 
C) environmental uncertainty 
D) organizational history 
A) routineness of tasks performed 
B) organizational size 
C) environmental uncertainty 
D) organizational history

Question 13

Henry Gantt's contribution to management theory was to develop efficient ways to schedule.

Accepted Answer

A) True 
 B)False

Question 14

Henry Ford's statement that "History is more or less bunk" is best refuted by which of the following statements?

Accepted Answer

A) History has been shown to be 100 percent accurate. 
B) History can put current activities in perspective. 
C) Historical facts are seldom proven to be wrong. 
D) People who write history always have an agenda. 
A) History has been shown to be 100 percent accurate. 
B) History can put current activities in perspective. 
C) Historical facts are seldom proven to be wrong. 
D) People who write history always have an agenda.

Question 15

Managers began to look at how systems theory related to organizations in this decade.

Accepted Answer

A) 1940s 
B) 1950s 
C) 1960s 
D) 1980s 
A) 1940s 
B) 1950s 
C) 1960s 
D) 1980s

Question 16

The size and scope of Industrial Revolution factories made such things as ________ necessary for companies.

Accepted Answer

A) materials 
B) hierarchical organization 
C) supplies 
D) revenues and costs 
A) materials 
B) hierarchical organization 
C) supplies 
D) revenues and costs

Question 17

In today's organization, almost all employees have access to the mainframe computers that make up the company's computing resources.

Accepted Answer

A) True 
 B)False

Question 18

Cheaper by the Dozen is a book about this topic.

Accepted Answer

A) efficiency in bulk buying 
B) life in a large family 
C) the rise of Japanese manufacturing 
D) the theory of pricing 
A) efficiency in bulk buying 
B) life in a large family 
C) the rise of Japanese manufacturing 
D) the theory of pricing

Question 19

A typical organization can be characterized as ________.

Accepted Answer

A) a one-way system 
B) a closed system 
C) an open system 
D) a virtual system 
A) a one-way system 
B) a closed system 
C) an open system 
D) a virtual system

Question 20

The idea of an organization as a system was borrowed from psychological concepts.

Accepted Answer

A) True 
 B)False

Hugo Munsterberg suggested that psychological tests could be helpful in ________ for an organization.

Frank and Lillian Gilbreth's best-known contribution to scientific management concerned selecting the best worker for a particular job.

Fayol's principle of ________ refers to how extensively employees participate in decision making.

In a short essay, discuss the impact that the Industrial Revolution had on management.

The contingency approach to management states that there is a single best way to manage all organizations.

The behavioral approach to management began in the 1960s with organizational behavior (OB).

Which of the following is most closely associated with making the workplace more humane?

Job specialization entails breaking down a complex job into ________.

Which of the following is a key element of total quality management (TQM)?

Which of the following is NOT included as part of the quantitative approach to management?

Frank and Lillian Gilbreth got their ideas for management from the book Cheaper by the Dozen.

Which of the following is NOT a contingency variable?

Henry Gantt's contribution to management theory was to develop efficient ways to schedule.

Henry Ford's statement that "History is more or less bunk" is best refuted by which of the following statements?

Managers began to look at how systems theory related to organizations in this decade.

The size and scope of Industrial Revolution factories made such things as ________ necessary for companies.

In today's organization, almost all employees have access to the mainframe computers that make up the company's computing resources.

Cheaper by the Dozen is a book about this topic.

A typical organization can be characterized as ________.

The idea of an organization as a system was borrowed from psychological concepts.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

Appendix: Entrepreneurship Module

Appendix: Quantitative Module

Appendix: Career Module

Filters

Exam 16: Appendix: History Module

Hugo Munsterberg suggested that psychological tests could be helpful in ________ for an organization.

Frank and Lillian Gilbreth's best-known contribution to scientific management concerned selecting the best worker for a particular job.

Fayol's principle of ________ refers to how extensively employees participate in decision making.

In a short essay, discuss the impact that the Industrial Revolution had on management.

The contingency approach to management states that there is a single best way to manage all organizations.

The behavioral approach to management began in the 1960s with organizational behavior (OB).

Which of the following is most closely associated with making the workplace more humane?

Job specialization entails breaking down a complex job into ________.

Which of the following is a key element of total quality management (TQM)?

Which of the following is NOT included as part of the quantitative approach to management?

Frank and Lillian Gilbreth got their ideas for management from the book Cheaper by the Dozen.

Which of the following is NOT a contingency variable?

Henry Gantt's contribution to management theory was to develop efficient ways to schedule.

Henry Ford's statement that "History is more or less bunk" is best refuted by which of the following statements?

Managers began to look at how systems theory related to organizations in this decade.

The size and scope of Industrial Revolution factories made such things as ________ necessary for companies.

In today's organization, almost all employees have access to the mainframe computers that make up the company's computing resources.

Cheaper by the Dozen is a book about this topic.

A typical organization can be characterized as ________.

The idea of an organization as a system was borrowed from psychological concepts.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

Appendix: Entrepreneurship Module

Appendix: Quantitative Module

Appendix: Career Module

Filters