Exam 16: Appendix: History Module

Getting 100,000 workers to work together to build an enormous pyramid is evidence of which management function?

One of the key components of total quality management (TQM)is a focus on ________ improvement.

"Employee motivation" is the phrase most associated with scientific management.

Evidence that managers in the fifteenth-century Venetian shipbuilding facility were interested in keeping track of materials is best shown by which of the following?

From the Hawthorne studies' results, you might predict that the performance of a poor performing individual might ________ when he or she joins a high performing group.

A manager might turn to organizational behavior research when he or she has problems ________.

A problem with the theories of both Maslow and McGregor is that they ________.

Classical approaches to management include the work of Taylor, Fayol, and Weber.

Henry Gantt developed graphical methods to help managers with ________ problems.

Frank and Lillian Gilbreth were best known in management circles for ________.

Mary Parker Follett felt that an organization functioned best when employees had a strong sense of this.

This was one of the conclusions of the Hawthorne studies engineers.

In a short essay, describe the contingency approach to management.

Industrial Revolution factories needed accurate demand forecasts to avoid making ________ products.

In a short essay, describe how the contingency variable of environmental uncertainty might affect management style.

The idea of an organization being an open system was borrowed from this discipline.

What inspired Robert Owen to devote efforts into creating an idealistic workplace?

The Egyptian pyramids are an example of a project that was completed without the aid of managers.

The Industrial Revolution is largely credited with ushering in the birth of ________.

Material outputs in an open system organization include ________.