Question 1

The use of work teams creates the potential for an organization to generate ________.

Accepted Answer

A) greater outputs with greater inputs 
B) fewer outputs with fewer inputs 
C) greater outputs with fewer inputs 
D) fewer outputs with greater inputs 
A) greater outputs with greater inputs 
B) fewer outputs with fewer inputs 
C) greater outputs with fewer inputs 
D) fewer outputs with greater inputs

Question 2

Which statement is true of Fortune 500 companies?

Accepted Answer

A) Half have 100 percent of their employees on teams. 
B) 100 percent have half of their employees on teams. 
C) 80 percent have half of their employees on teams. 
D) Half have 80 percent of their employees on teams. 
A) Half have 100 percent of their employees on teams. 
B) 100 percent have half of their employees on teams. 
C) 80 percent have half of their employees on teams. 
D) Half have 80 percent of their employees on teams.

Question 3

Formal groups tend to form around friendships and common interests.

Accepted Answer

A) True 
 B)False

Question 4

The only effective way to guard against social loafing is for managers to make special efforts to do this.

Accepted Answer

A) be fair to all group members 
B) treat all group members equally 
C) assess individual contributions of group members 
D) assess the group as a whole exclusively 
A) be fair to all group members 
B) treat all group members equally 
C) assess individual contributions of group members 
D) assess the group as a whole exclusively

Question 5

Which statement is true?

Accepted Answer

A) The main goal of work teams is to share information. 
B) The main goal of work groups is collective performance. 
C) The main goal of work teams is collective performance. 
D) The main goal of work groups is synergy. 
A) The main goal of work teams is to share information. 
B) The main goal of work groups is collective performance. 
C) The main goal of work teams is collective performance. 
D) The main goal of work groups is synergy.

Question 6

Most workers learn what is expected from them on the job from group ________.

Accepted Answer

A) roles 
B) size 
C) cohesiveness 
D) norms 
A) roles 
B) size 
C) cohesiveness 
D) norms

Question 7

The studies by Solomon Asch show that group norms are a powerful force.

Accepted Answer

A) True 
 B)False

Question 8

Specific goals are a ________ factor that contributes to overall team effectiveness.

Accepted Answer

A) context 
B) work design 
C) process 
D) composition 
A) context 
B) work design 
C) process 
D) composition

Question 9

High cohesiveness combined with a strong alignment between group goals and organizational goals typically results in this.

Accepted Answer

A) strong productivity increase 
B) strong productivity decrease 
C) small productivity decrease 
D) no productivity change 
A) strong productivity increase 
B) strong productivity decrease 
C) small productivity decrease 
D) no productivity change

Question 10

The team role of linker initiates creative ideas in a team.

Accepted Answer

A) True 
 B)False

Question 11

In an electronics company, a cross-functional team is likely to have an engineer, a designer, a software specialist, and a marketing specialist all working on the same project.

Accepted Answer

A) True 
 B)False

Question 12

An organization that is composed predominantly of teams should reward employees primarily for ________.

Accepted Answer

A) individual efforts 
B) competitive efforts 
C) being team leaders 
D) cooperative efforts 
A) individual efforts 
B) competitive efforts 
C) being team leaders 
D) cooperative efforts

Question 13

The team that meets each week in room 201 has a goal of creating a new cell phone model.The team consists of an engineer, a designer, a computer software specialist, and a marketing specialist.The team has full authority to make and implement its own decisions.This is likely to be a ________.

Accepted Answer

A) cross-functional team 
B) problem-solving team 
C) virtual team 
D) work group 
A) cross-functional team 
B) problem-solving team 
C) virtual team 
D) work group

Question 14

Which of the following should a team try to completely eliminate, if possible?

Accepted Answer

A) conflict 
B) disagreement 
C) social loafing 
D) individual accountability 
A) conflict 
B) disagreement 
C) social loafing 
D) individual accountability

Question 15

A global team member from Israel would be ________ to engage in social loafing as a team member from Canada.

Accepted Answer

A) somewhat more likely 
B) less likely 
C) equally likely 
D) much more likely 
A) somewhat more likely 
B) less likely 
C) equally likely 
D) much more likely

Question 16

Members of an organization typically ________ the status of other organizational members.

Accepted Answer

A) agree about 
B) disagree about 
C) cannot recognize 
D) refuse to recognize 
A) agree about 
B) disagree about 
C) cannot recognize 
D) refuse to recognize

Question 17

In a short essay, describe the characteristics of virtual teams.

Accepted Answer

Virtual teams use computer and electroni

Question 18

Asch's subjects were seen to give incorrect answers that they knew were incorrect in ________ of his studies.

Accepted Answer

A) about half 
B) more than half 
C) about 35 percent 
D) about 90 percent 
A) about half 
B) more than half 
C) about 35 percent 
D) about 90 percent

Question 19

This kind of work group is brought together to accomplish a specific job or single activity, such as the development of a new product.

Accepted Answer

A) command group 
B) formal group 
C) informal group 
D) task group 
A) command group 
B) formal group 
C) informal group 
D) task group

Question 20

A team that is suffering attacks by managers from another division needs someone to fulfill this team role.

Accepted Answer

A) reporter-adviser 
B) controller-inspector 
C) thruster-organizer 
D) upholder-maintainer 
A) reporter-adviser 
B) controller-inspector 
C) thruster-organizer 
D) upholder-maintainer

The use of work teams creates the potential for an organization to generate ________.

Which statement is true of Fortune 500 companies?

Formal groups tend to form around friendships and common interests.

The only effective way to guard against social loafing is for managers to make special efforts to do this.

Which statement is true?

Most workers learn what is expected from them on the job from group ________.

The studies by Solomon Asch show that group norms are a powerful force.

Specific goals are a ________ factor that contributes to overall team effectiveness.

High cohesiveness combined with a strong alignment between group goals and organizational goals typically results in this.

The team role of linker initiates creative ideas in a team.

In an electronics company, a cross-functional team is likely to have an engineer, a designer, a software specialist, and a marketing specialist all working on the same project.

An organization that is composed predominantly of teams should reward employees primarily for ________.

The team that meets each week in room 201 has a goal of creating a new cell phone model.The team consists of an engineer, a designer, a computer software specialist, and a marketing specialist.The team has full authority to make and implement its own decisions.This is likely to be a ________.

Which of the following should a team try to completely eliminate, if possible?

A global team member from Israel would be ________ to engage in social loafing as a team member from Canada.

Members of an organization typically ________ the status of other organizational members.

In a short essay, describe the characteristics of virtual teams.

Asch's subjects were seen to give incorrect answers that they knew were incorrect in ________ of his studies.

This kind of work group is brought together to accomplish a specific job or single activity, such as the development of a new product.

A team that is suffering attacks by managers from another division needs someone to fulfill this team role.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Motivating and Rewarding Employees

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

Appendix: History Module

Appendix: Entrepreneurship Module

Appendix: Quantitative Module

Appendix: Career Module

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Exam 10: Understanding Groups and Managing Work Teams

The use of work teams creates the potential for an organization to generate ________.

Which statement is true of Fortune 500 companies?

Formal groups tend to form around friendships and common interests.

The only effective way to guard against social loafing is for managers to make special efforts to do this.

Which statement is true?

Most workers learn what is expected from them on the job from group ________.

The studies by Solomon Asch show that group norms are a powerful force.

Specific goals are a ________ factor that contributes to overall team effectiveness.

High cohesiveness combined with a strong alignment between group goals and organizational goals typically results in this.

The team role of linker initiates creative ideas in a team.

In an electronics company, a cross-functional team is likely to have an engineer, a designer, a software specialist, and a marketing specialist all working on the same project.

An organization that is composed predominantly of teams should reward employees primarily for ________.

The team that meets each week in room 201 has a goal of creating a new cell phone model.The team consists of an engineer, a designer, a computer software specialist, and a marketing specialist.The team has full authority to make and implement its own decisions.This is likely to be a ________.

Which of the following should a team try to completely eliminate, if possible?

A global team member from Israel would be ________ to engage in social loafing as a team member from Canada.

Members of an organization typically ________ the status of other organizational members.

In a short essay, describe the characteristics of virtual teams.

Asch's subjects were seen to give incorrect answers that they knew were incorrect in ________ of his studies.

This kind of work group is brought together to accomplish a specific job or single activity, such as the development of a new product.

A team that is suffering attacks by managers from another division needs someone to fulfill this team role.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Motivating and Rewarding Employees

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

Appendix: History Module

Appendix: Entrepreneurship Module

Appendix: Quantitative Module

Appendix: Career Module

Filters