Exam 10: Understanding Groups and Managing Work Teams

In a short essay, discuss the first stage of group development.

Team diversity generally leads to ________ in overall team performance.

On successful teams, individuals rarely play more than one role.

Asch was surprised most by finding that in some conditions, group members would provide information that they knew to be ________.

When team members complain that they aren't being paid enough, the team has this kind of contextual problem.

This is one thing that global teams usually fail to attain.

The primary reason for why social loafing occurs is that output contributions from ________ easily be measured.

Of the following, which is NOT thought to be an advantage of teams within an organization?

Solomon Asch carried out pioneering studies in understanding ________.

Accountability for a work team is strictly on an individual basis.

The group is likely to work on its primary task during the adjourning stage of group development.

An effective team must have a whole and identifiable task.

Conscientiousness seems to be a key ingredient in successful teams.

The Retreat (Scenario) The first-line managers of ELH Inc. were sent on a retreat to Silver Falls for their inaugural strategic planning meeting. Few people knew each other, but their task was clear: design a new performance appraisal system for subordinates that would be effective and usable. The first day, little was accomplished except for the jockeying to see who would be the official leader. Finally, Jim seemed to wrangle control and helped provide the first real direction for the group. By the second day, the group seemed to begin working well. They spent the morning determining group standards with respect to how they would make decisions within the group and how to manage the idea-generation process. On the third and fourth days, the managers got down to work and moved amazingly quickly, with ideas flowing freely. By the end of the fourth day, they had a workable system developed, and they felt satisfied. That night they all signed off on a new document to be presented to the regional manager the next day. They all felt a twinge of regret at having to break up the group and return to normal work life. -The group was in the ________ stage when it was competing to see who would lead the group.

Diversity within a group typically makes reaching consensus easier.

Which of the following is NOT generally thought to be an advantage of teams over traditional work arrangements?

In a short essay, discuss how the work of Solomon Asch might affect managerial behavior.

Teams composed of individuals who have never actually met one another in person are called ________.

The "two-pizza" rule holds that work teams should ________.

Groups tend to go through five stages as they develop.