Question 1

In a short essay, explain how global companies compare to domestic companies with respect to controlling workers.

Accepted Answer

In general, in a global company, the gre

Question 2

When should a manager's course of action be to do nothing?

Accepted Answer

A) when the cause of the variation has been identified 
B) when the standard is acceptable 
C) when the standard is not acceptable 
D) when the variance is acceptable 
A) when the cause of the variation has been identified 
B) when the standard is acceptable 
C) when the standard is not acceptable 
D) when the variance is acceptable

Question 3

What fraction of U.S.employees do personal website surfing every day?

Accepted Answer

A) less than one-quarter 
B) slightly less than half 
C) more than half 
D) almost all 
A) less than one-quarter 
B) slightly less than half 
C) more than half 
D) almost all

Question 4

In a short essay, describe workplace privacy concerns for managers today.What are managers doing to control this issue?

Accepted Answer

Employers can (and do), among other thin

Question 5

Direct supervision of employees is a form of ________ control.

Accepted Answer

A) concurrent 
B) ineffective 
C) feedback 
D) feedforward 
A) concurrent 
B) ineffective 
C) feedback 
D) feedforward

Question 6

In a short essay, define and describe the management function of control.

Accepted Answer

Control is the process of monitoring org

Question 7

What managers choose to measure largely determines an organization's ________.

Accepted Answer

A) goals 
B) structure 
C) image 
D) leaders and leadership style 
A) goals 
B) structure 
C) image 
D) leaders and leadership style

Question 8

In a short essay, describe concurrent control and give an example of its use.

Accepted Answer

Concurrent control, as its name implies,

Question 9

Employee theft amounts to less than $450 annually per worker in the United States.

Accepted Answer

A) True 
 B)False

Question 10

A management information system (MIS)provides managers with ________ data.

Accepted Answer

A) analyzed and processed 
B) raw 
C) unanalyzed 
D) numerical 
A) analyzed and processed 
B) raw 
C) unanalyzed 
D) numerical

Question 11

A spell-checker that corrects words as you type in a word processing program is an example of feedforward control.

Accepted Answer

A) True 
 B)False

Question 12

For addressing unemployment, this is an example of basic corrective action.

Accepted Answer

A) a task force to see why jobs were lost 
B) food stamps 
C) unemployment compensation 
D) a job training program 
A) a task force to see why jobs were lost 
B) food stamps 
C) unemployment compensation 
D) a job training program

Question 13

When a company's scorecard is not balanced, it usually tends to overemphasize the area that ________.

Accepted Answer

A) involves customers 
B) has to do with productivity 
C) best matches its organizational style and philosophy 
D) contrasts most with its organizational style and philosophy 
A) involves customers 
B) has to do with productivity 
C) best matches its organizational style and philosophy 
D) contrasts most with its organizational style and philosophy

Question 14

Effective controlling can help managers who are afraid to delegate authority ________.

Accepted Answer

A) empower their employees 
B) set their goals 
C) maximize risk 
D) minimize employee empowerment 
A) empower their employees 
B) set their goals 
C) maximize risk 
D) minimize employee empowerment

Question 15

The third step in the control process is to ________.

Accepted Answer

A) measure actual performance 
B) compare a standard against an ideal 
C) take action 
D) compare performance to a standard 
A) measure actual performance 
B) compare a standard against an ideal 
C) take action 
D) compare performance to a standard

Question 16

Henry Ford basing his assembly line on practices he viewed in Chicago slaughterhouses is an example of benchmarking.

Accepted Answer

A) True 
 B)False

Question 17

A comedy show producer has a read-through of a half-written show in which actors, writers, producers, and the director are free to make comments and changes as the show progresses.What kind of control is being used?

Accepted Answer

A) feedback control 
B) concurrent control 
C) spontaneous control 
D) feedforward control 
A) feedback control 
B) concurrent control 
C) spontaneous control 
D) feedforward control

Question 18

This is the most informal form of performance measurement.

Accepted Answer

A) oral reports 
B) written reports 
C) statistical reports 
D) personal observation 
A) oral reports 
B) written reports 
C) statistical reports 
D) personal observation

Question 19

In which country would highly centralized decision making be more likely to be prevalent?

Accepted Answer

A) Mexico 
B) Scotland 
C) Japan 
D) Australia 
A) Mexico 
B) Scotland 
C) Japan 
D) Australia

Question 20

A law firm manager finds that one lawyer constitutes a significant deviation because she consistently outperforms other lawyers at the firm.Which immediate corrective action should the manager take?

Accepted Answer

A) none 
B) make a compensation change 
C) disciplinary action 
D) a study to see why she outperforms others 
A) none 
B) make a compensation change 
C) disciplinary action 
D) a study to see why she outperforms others

In a short essay, explain how global companies compare to domestic companies with respect to controlling workers.

When should a manager's course of action be to do nothing?

What fraction of U.S.employees do personal website surfing every day?

In a short essay, describe workplace privacy concerns for managers today.What are managers doing to control this issue?

Direct supervision of employees is a form of ________ control.

In a short essay, define and describe the management function of control.

What managers choose to measure largely determines an organization's ________.

In a short essay, describe concurrent control and give an example of its use.

Employee theft amounts to less than $450 annually per worker in the United States.

A management information system (MIS)provides managers with ________ data.

A spell-checker that corrects words as you type in a word processing program is an example of feedforward control.

For addressing unemployment, this is an example of basic corrective action.

When a company's scorecard is not balanced, it usually tends to overemphasize the area that ________.

Effective controlling can help managers who are afraid to delegate authority ________.

The third step in the control process is to ________.

Henry Ford basing his assembly line on practices he viewed in Chicago slaughterhouses is an example of benchmarking.

A comedy show producer has a read-through of a half-written show in which actors, writers, producers, and the director are free to make comments and changes as the show progresses.What kind of control is being used?

This is the most informal form of performance measurement.

In which country would highly centralized decision making be more likely to be prevalent?

A law firm manager finds that one lawyer constitutes a significant deviation because she consistently outperforms other lawyers at the firm.Which immediate corrective action should the manager take?

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Communication and Information

Operations Management

Appendix: History Module

Appendix: Entrepreneurship Module

Appendix: Quantitative Module

Appendix: Career Module

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Exam 14: Foundations of Control

In a short essay, explain how global companies compare to domestic companies with respect to controlling workers.

When should a manager's course of action be to do nothing?

What fraction of U.S.employees do personal website surfing every day?

In a short essay, describe workplace privacy concerns for managers today.What are managers doing to control this issue?

Direct supervision of employees is a form of ________ control.

In a short essay, define and describe the management function of control.

What managers choose to measure largely determines an organization's ________.

In a short essay, describe concurrent control and give an example of its use.

Employee theft amounts to less than $450 annually per worker in the United States.

A management information system (MIS)provides managers with ________ data.

A spell-checker that corrects words as you type in a word processing program is an example of feedforward control.

For addressing unemployment, this is an example of basic corrective action.

When a company's scorecard is not balanced, it usually tends to overemphasize the area that ________.

Effective controlling can help managers who are afraid to delegate authority ________.

The third step in the control process is to ________.

Henry Ford basing his assembly line on practices he viewed in Chicago slaughterhouses is an example of benchmarking.

A comedy show producer has a read-through of a half-written show in which actors, writers, producers, and the director are free to make comments and changes as the show progresses.What kind of control is being used?

This is the most informal form of performance measurement.

In which country would highly centralized decision making be more likely to be prevalent?

A law firm manager finds that one lawyer constitutes a significant deviation because she consistently outperforms other lawyers at the firm.Which immediate corrective action should the manager take?

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Communication and Information

Operations Management

Appendix: History Module

Appendix: Entrepreneurship Module

Appendix: Quantitative Module

Appendix: Career Module

Filters