Question 1

Which graphic display of data illustrates the results of a process over time?

Accepted Answer

A)  statistical sampling chart 
B)  Pareto chart 
C)  Six Sigma chart 
D)  control chart 
A)  statistical sampling chart 
B)  Pareto chart 
C)  Six Sigma chart 
D)  control chart

Question 2

Describe the relationship between Six Sigma and statistics. What statistical concepts are involved in the Six Sigma philosophy?

Accepted Answer

An important concept in Six Sigma is imp

Question 3

Gantt charts cannot be used to aid project quality management.

Accepted Answer

A) True 
 B)False

Question 4

Which addresses how well a product or service performs the customer's intended use?

Accepted Answer

A)  reliability 
B)  performance 
C)  maintainability 
D)  functionality 
A)  reliability 
B)  performance 
C)  maintainability 
D)  functionality

Question 5

During which phase of the DMAIC process is the fishbone or Ishikawa diagram used?

Accepted Answer

A)  define 
B)  measure 
C)  analyze 
D)  improve 
A)  define 
B)  measure 
C)  analyze 
D)  improve

Question 6

Which process helps integrate traditionally separate organizational functions, set process improvement goals and priorities, provide guidance for quality processes, and provide a point of reference for appraising current processes?

Accepted Answer

A)  SQFD 
B)  MTBI 
C)  OPM3 
D)  CMMI 
A)  SQFD 
B)  MTBI 
C)  OPM3 
D)  CMMI

Question 7

A run chart is a bar graph that depicts data points and their order of occurrence.

Accepted Answer

A) True 
 B)False

Question 8

What cost is the price of evaluating processes and their outputs to ensure that a project is error-free or within an acceptable error range?

Accepted Answer

A)  prevention cost 
B)  appraisal cost 
C)  internal failure cost 
D)  external failure cost 
A)  prevention cost 
B)  appraisal cost 
C)  internal failure cost 
D)  external failure cost

Question 9

Integration testing involves testing of each individual component to ensure that it is as defect-free as possible.

Accepted Answer

A) True 
 B)False

Question 10

Which is a measure of quality control equal to one fault in one million opportunities problems?

Accepted Answer

A)  ISO 9000 
B)  six 9s of quality rule 
C)  seven run rule 
D)  Six Sigma rule 
A)  ISO 9000 
B)  six 9s of quality rule 
C)  seven run rule 
D)  Six Sigma rule

Question 11

What term is used for a bell-shaped curve that is symmetrical regarding the average value of the population (the data being analyzed)?

Accepted Answer

A)  skewed distribution 
B)  normal distribution 
C)  bimodal distribution 
D)  degenerate distribution 
A)  skewed distribution 
B)  normal distribution 
C)  bimodal distribution 
D)  degenerate distribution

Question 12

In the DMAIC process, the letter "C" stands for _____.

Accepted Answer

The answer of  In the DMAIC process, the letter "C"...

Question 13

_____ are groups of nonsupervisors and work leaders in a single company department who volunteer to conduct group studies on how to improve the effectiveness of work in their department.

Accepted Answer

The answer of  _____ are groups of nonsupervisors and work...

Question 14

List and briefly describe the three project quality management processes.

Accepted Answer

1. Planning quality management includes

Question 15

The _____ means taking responsibility for failures or not meeting quality expectations.

Accepted Answer

cost of no

Question 16

Which system involves a three-part, continuous cycle of planning, controlling, and documenting quality in an organization?

Accepted Answer

A)  Seven run rule 
B)  ISO 9000 
C)  Six Sigma 
D)  ASQ 
A)  Seven run rule 
B)  ISO 9000 
C)  Six Sigma 
D)  ASQ

Question 17

_____ diagrams trace complaints about quality problems back to the responsible production operations.

Accepted Answer

Cause-and-

Question 18

Customer requirements are an important aspect of the quality planning process.

Accepted Answer

A) True 
 B)False

Question 19

Which term is used when the project's processes and products meet written specifications?

Accepted Answer

A)  conformance to requirements 
B)  fitness for use 
C)  project feasibility 
D)  benchmarking 
A)  conformance to requirements 
B)  fitness for use 
C)  project feasibility 
D)  benchmarking

Question 20

Which statement is one of Juran's ten steps to quality improvement?

Accepted Answer

A)  An organization should minimize top management involvement in the achievement of individual employee goals. 
B)  An organization should entrust improvement to individual employees rather than appointing teams or facilitators. 
C)  An organization should build awareness of the need and opportunity for improvement. 
D)  An organization should avoid "keeping score" in order to achieve an overall atmosphere of quality improvement. 
A)  An organization should minimize top management involvement in the achievement of individual employee goals. 
B)  An organization should entrust improvement to individual employees rather than appointing teams or facilitators. 
C)  An organization should build awareness of the need and opportunity for improvement. 
D)  An organization should avoid "keeping score" in order to achieve an overall atmosphere of quality improvement.

Which graphic display of data illustrates the results of a process over time?

Describe the relationship between Six Sigma and statistics. What statistical concepts are involved in the Six Sigma philosophy?

Gantt charts cannot be used to aid project quality management.

Which addresses how well a product or service performs the customer's intended use?

During which phase of the DMAIC process is the fishbone or Ishikawa diagram used?

Which process helps integrate traditionally separate organizational functions, set process improvement goals and priorities, provide guidance for quality processes, and provide a point of reference for appraising current processes?

A run chart is a bar graph that depicts data points and their order of occurrence.

What cost is the price of evaluating processes and their outputs to ensure that a project is error-free or within an acceptable error range?

Integration testing involves testing of each individual component to ensure that it is as defect-free as possible.

Which is a measure of quality control equal to one fault in one million opportunities problems?

What term is used for a bell-shaped curve that is symmetrical regarding the average value of the population (the data being analyzed)?

In the DMAIC process, the letter "C" stands for _____.

_____ are groups of nonsupervisors and work leaders in a single company department who volunteer to conduct group studies on how to improve the effectiveness of work in their department.

List and briefly describe the three project quality management processes.

The _____ means taking responsibility for failures or not meeting quality expectations.

Which system involves a three-part, continuous cycle of planning, controlling, and documenting quality in an organization?

_____ diagrams trace complaints about quality problems back to the responsible production operations.

Customer requirements are an important aspect of the quality planning process.

Which term is used when the project's processes and products meet written specifications?

Which statement is one of Juran's ten steps to quality improvement?

Introduction to Project Management

The Project Management Information Technology Context

The Project Management Process Groups

Project Integration Management

Project Scope Management

Project Schedule Management

Project Cost Management

Project Resource Management

Project Communications Management

Project Risk Management

Project Procurement Management

Project Stakeholder Management

Filters

Exam 8: Project Quality Management

Which graphic display of data illustrates the results of a process over time?

Describe the relationship between Six Sigma and statistics. What statistical concepts are involved in the Six Sigma philosophy?

Gantt charts cannot be used to aid project quality management.

Which addresses how well a product or service performs the customer's intended use?

During which phase of the DMAIC process is the fishbone or Ishikawa diagram used?

Which process helps integrate traditionally separate organizational functions, set process improvement goals and priorities, provide guidance for quality processes, and provide a point of reference for appraising current processes?

A run chart is a bar graph that depicts data points and their order of occurrence.

What cost is the price of evaluating processes and their outputs to ensure that a project is error-free or within an acceptable error range?

Integration testing involves testing of each individual component to ensure that it is as defect-free as possible.

Which is a measure of quality control equal to one fault in one million opportunities problems?

What term is used for a bell-shaped curve that is symmetrical regarding the average value of the population (the data being analyzed)?

In the DMAIC process, the letter "C" stands for _____.

_____ are groups of nonsupervisors and work leaders in a single company department who volunteer to conduct group studies on how to improve the effectiveness of work in their department.

List and briefly describe the three project quality management processes.

The _____ means taking responsibility for failures or not meeting quality expectations.

Which system involves a three-part, continuous cycle of planning, controlling, and documenting quality in an organization?

_____ diagrams trace complaints about quality problems back to the responsible production operations.

Customer requirements are an important aspect of the quality planning process.

Which term is used when the project's processes and products meet written specifications?

Which statement is one of Juran's ten steps to quality improvement?

Introduction to Project Management

The Project Management Information Technology Context

The Project Management Process Groups

Project Integration Management

Project Scope Management

Project Schedule Management

Project Cost Management

Project Resource Management

Project Communications Management

Project Risk Management

Project Procurement Management

Project Stakeholder Management

Filters