Exam 6: Managers As Decision Makers

Managing Your Career Michelle has a new job and is learning to perform the tasks assigned to her.Different situations demand different decision-making processes. -Refer to Managing Your Career (Scenario).Michelle finds a situation that instructs her in specific, interrelated, sequential steps to respond to a problem.This is referred to as a ________.

The use of programmed decision making is based on readily available information.

The first step in the decision-making process is identifying a problem.

According to the text, a manager who desires to minimise his or her maximim 'regret' will opt for a ________ choice.

The First Job Upon graduation, you search for a job with the university's job placement centre.Although you have studied and prepared to work in an advertising agency, the first job that you are offered is a supervisor in a manufacturing company working the afternoon shift from 3:00 pm until 11:00 pm. -Refer to The First Job (Scenario).If you use a shortened process of searching for a job, it is likely that you ________ rather than maximised in your decision process.

Many managers use ________ or rules of thumb to simplify their decision making.

Which of the following is NOT a decision made during the 'controlling' process?

In a short essay, discuss the differences between a procedure, a rule and a policy.Include specific examples of each to support your answer.

A decision criterion defines what is relevant in a decision.

Managing Your Career Michelle has a new job and is learning to perform the tasks assigned to her.Different situations demand different decision-making processes. -Refer to Managing Your Career (Scenario).Michelle finds a company directive that specifically restricts her from taking certain actions.This is a ________.

Which of the following is NOT a valid assumption about rationality?

Managerial decision making is assumed to be rational.

Lower-level managers typically confront what type of decision making?

In a short essay, discuss the psychological orientation (optimist, pessimist, etc.)of the decision-maker as it relates to decision making under conditions of uncertainty (minimax, maximin and maximax).

In step five of the decision-making process, each alternative is evaluated by appraising it against the ________.

Managing Your Career Michelle has a new job and is learning to perform the tasks assigned to her.Different situations demand different decision-making processes. -Refer to Managing Your Career (Scenario).As she learns the general guidelines of the job, Michelle is given more decision-making authority.The guidelines establish parameters for decision making and are referred as a ________.

Is the Picture Clear? Sharon was the state manager of a pay television company.Daily, she faced many problems and decisions such as how to price different advertising time slots, who to hire, how to prepare for the advent of new technology and how she should handle increasing viewer and sponsor complaints.She needed some help sorting these issues out. -Refer to Is the Picture Clear? (Scenario).Sometimes, Sharon instructs her middle managers to follow ________ when confronted with problem situations.These establish parameters for the manager making the decision rather than specifically stating what should or should not be done.

Decision-making Conditions Helen is the manager for TrucksRUs, a medium-sized hauling service located in Victoria.She is responsible for scheduling trucks, initiating new routes and staffing both existing and new routes.She is currently struggling with existing information about the profitability of existing and future truck routes. -Refer to Decision-making Conditions (Scenario).Helen wishes to minimise her regret and will probably opt for a ________ strategy.

________ is a situation in which a manager can make accurate decisions because the outcome of every alternative is known.

When a decision maker chooses an alternative under perfect rationality, she chooses a ________ decision, whereas under bounded rationality, she chooses a ________ decision.