Question 1

In a short essay, explain the concepts of authority, responsibility and unity of command.

Accepted Answer

Authority refers to the rights inherent

Question 2

The three production categories that Joan Woodward divided organisations into in order to uncover relationships between organisational structure and technology are ________.

Accepted Answer

A) unit, mass and process 
B) unit, product and cost 
C) product, cost and customer 
D) mass, process and cost 
E) process, unit and product 
A) unit, mass and process 
B) unit, product and cost 
C) product, cost and customer 
D) mass, process and cost 
E) process, unit and product

Question 3

In a short essay, list and explain the six key elements in designing an organisation's structure.

Accepted Answer

1. Work specialisation - This concept de

Question 4

According to your textbook, a virtual organisation would be defined as ________.

Accepted Answer

A) a small core organisation that outsources major business functions 
B) an organisation that consists of a small core of full-time employees and that temporarily hires outside specialists to work on opportunities that arise 
C) a manufacturing organisation that uses outside suppliers to provide product components or modules that are then assembled into final products 
D) an organisation that has developed the capacity to learn, adapt and change continuously 
E) an organisation whose design is not defined by, or limited to, the horizontal, vertical or external boundaries imposed by a predefined structure 
A) a small core organisation that outsources major business functions 
B) an organisation that consists of a small core of full-time employees and that temporarily hires outside specialists to work on opportunities that arise 
C) a manufacturing organisation that uses outside suppliers to provide product components or modules that are then assembled into final products 
D) an organisation that has developed the capacity to learn, adapt and change continuously 
E) an organisation whose design is not defined by, or limited to, the horizontal, vertical or external boundaries imposed by a predefined structure

Question 5

Consultants R Us
Beth Ann has been hired as a consultant for XYZ Consulting and her first assignment is to apply the work of Joan Woodward to her client, Custom Leather, Ltd.Custom Leather makes expensive leather furniture.
-Refer to Consultants R Us (Scenario).If Custom Leather produces in large batches, this is termed ________ production.

Accepted Answer

A) mass 
B) process 
C) unit 
D) environmental 
E) procedural 
A) mass 
B) process 
C) unit 
D) environmental 
E) procedural

Question 6

Departmentalisation known as functional is based on groups located in the same territory or region.

Accepted Answer

A) True 
 B)False

Question 7

Woodward's findings support that there is 'one best way' to organise a manufacturing firm.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following factors describes an environment in which a high degree of decentralisation is desired?

Accepted Answer

A) The environment is complex and uncertain. 
B) Lower-level managers do not want to have a say in decisions. 
C) Decisions are significant. 
D) The company is large. 
E) The organisation is facing a crisis or the risk of company failure. 
A) The environment is complex and uncertain. 
B) Lower-level managers do not want to have a say in decisions. 
C) Decisions are significant. 
D) The company is large. 
E) The organisation is facing a crisis or the risk of company failure.

Question 9

What type of departmentalisation expects that each department will specialise in one specific phase of the process or product production?

Accepted Answer

A) product 
B) geographic 
C) process 
D) outcome 
E) customer 
A) product 
B) geographic 
C) process 
D) outcome 
E) customer

Question 10

Consultants R Us
Beth Ann has been hired as a consultant for XYZ Consulting and her first assignment is to apply the work of Joan Woodward to her client, Custom Leather, Ltd.Custom Leather makes expensive leather furniture.
-Refer to Consultants R Us (Scenario).Woodward felt that the effectiveness of the organisation would be related to the ________ fit.

Accepted Answer

A) employee/product 
B) technology/structure 
C) environment/process 
D) process/employee 
E) employee/environment 
A) employee/product 
B) technology/structure 
C) environment/process 
D) process/employee 
E) employee/environment

Question 11

To whom a worker reports concerns which aspect of organisational structure?

Accepted Answer

A) chain of command 
B) departmentalisation 
C) pay structure 
D) line of command 
E) authority framework 
A) chain of command 
B) departmentalisation 
C) pay structure 
D) line of command 
E) authority framework

Question 12

In general, span of control is ________ for managers.

Accepted Answer

A) increasing 
B) decreasing 
C) staying the same 
D) significantly decreasing 
E) no longer important 
A) increasing 
B) decreasing 
C) staying the same 
D) significantly decreasing 
E) no longer important

Question 13

It is critical for members in a virtual organisation to collaborate on work activities throughout the entire organisation.

Accepted Answer

A) True 
 B)False

Question 14

A matrix design creates a dual chain of demand.

Accepted Answer

A) True 
 B)False

Question 15

The term ________ is used to describe the degree to which tasks in an organisation are divided into separate jobs.

Accepted Answer

A) work ethics 
B) managerial capitalism 
C) social responsibility 
D) work specialisation 
E) functional design 
A) work ethics 
B) managerial capitalism 
C) social responsibility 
D) work specialisation 
E) functional design

Question 16

Grouping activities on the basis of customer flow is ________.

Accepted Answer

A) functional departmentalisation 
B) product departmentalisation 
C) geographical departmentalisation 
D) process departmentalisation 
E) technological departmentalisation 
A) functional departmentalisation 
B) product departmentalisation 
C) geographical departmentalisation 
D) process departmentalisation 
E) technological departmentalisation

Question 17

Bringing together the company's legal counsel, research engineer and marketing specialist for a project is an example of a(n)________.

Accepted Answer

A) empowered team 
B) process departmentalisation 
C) product departmentalisation 
D) cross-functional team 
E) continuous improvement team 
A) empowered team 
B) process departmentalisation 
C) product departmentalisation 
D) cross-functional team 
E) continuous improvement team

Question 18

Food for Thought
Howard owned Caselots, a store that sold food and non-food items in a warehouse environment.He employed 350 people and had them work in specialised areas.Some people only unloaded the pallets from the trucks or drove the pallets onto the floor, and still others unloaded the pallets in their specific area of responsibility.He had managers controlling each specific area.For example, the automotive manager was in charge of all functions (accounting, purchasing, sales, etc.)related to the automotive area.This arrangement had generally worked well, but recently, he noticed that employees seemed bored, and turnover and absenteeism had risen.In addition, he found that attempting to get special projects completed, such as creating their new 'First-Class Customer' card, had turned into a nightmare due to the lack of cooperation and misunderstanding between the groups.
-Refer to Food for Thought (Scenario).If Caselots decided to reorganise their departmentalisation so that one manager was in charge of accounting, one manager in charge of food stuffs, one manager in charge of non-food items, etc., this would be described as ________ departmentalisation.

Accepted Answer

A) product 
B) function 
C) customer 
D) geographic 
E) process 
A) product 
B) function 
C) customer 
D) geographic 
E) process

Question 19

The relationship between organisational size and structure tends to be linear.

Accepted Answer

A) True 
 B)False

Question 20

________ describes the degree to which decision making is concentrated at a single point in the organisation.

Accepted Answer

A) Decentralisation 
B) Centralisation 
C) Transnationalism 
D) Formalisation 
E) Cross-sectional analysis 
A) Decentralisation 
B) Centralisation 
C) Transnationalism 
D) Formalisation 
E) Cross-sectional analysis

In a short essay, explain the concepts of authority, responsibility and unity of command.

The three production categories that Joan Woodward divided organisations into in order to uncover relationships between organisational structure and technology are ________.

In a short essay, list and explain the six key elements in designing an organisation's structure.

According to your textbook, a virtual organisation would be defined as ________.

Departmentalisation known as functional is based on groups located in the same territory or region.

Woodward's findings support that there is 'one best way' to organise a manufacturing firm.

Which of the following factors describes an environment in which a high degree of decentralisation is desired?

What type of departmentalisation expects that each department will specialise in one specific phase of the process or product production?

To whom a worker reports concerns which aspect of organisational structure?

In general, span of control is ________ for managers.

It is critical for members in a virtual organisation to collaborate on work activities throughout the entire organisation.

A matrix design creates a dual chain of demand.

The term ________ is used to describe the degree to which tasks in an organisation are divided into separate jobs.

Grouping activities on the basis of customer flow is ________.

Bringing together the company's legal counsel, research engineer and marketing specialist for a project is an example of a(n)________.

The relationship between organisational size and structure tends to be linear.

________ describes the degree to which decision making is concentrated at a single point in the organisation.

Managers in the Workplace

Management History

Managing the External Environment and Organisational Culture

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Managing Operations

Managing Teams

Managing Human Resources

Understanding and Managing Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 12: Organisational Structure and Design

In a short essay, explain the concepts of authority, responsibility and unity of command.

The three production categories that Joan Woodward divided organisations into in order to uncover relationships between organisational structure and technology are ________.

In a short essay, list and explain the six key elements in designing an organisation's structure.

According to your textbook, a virtual organisation would be defined as ________.

Departmentalisation known as functional is based on groups located in the same territory or region.

Woodward's findings support that there is 'one best way' to organise a manufacturing firm.

Which of the following factors describes an environment in which a high degree of decentralisation is desired?

What type of departmentalisation expects that each department will specialise in one specific phase of the process or product production?

To whom a worker reports concerns which aspect of organisational structure?

In general, span of control is ________ for managers.

It is critical for members in a virtual organisation to collaborate on work activities throughout the entire organisation.

A matrix design creates a dual chain of demand.

The term ________ is used to describe the degree to which tasks in an organisation are divided into separate jobs.

Grouping activities on the basis of customer flow is ________.

Bringing together the company's legal counsel, research engineer and marketing specialist for a project is an example of a(n)________.

The relationship between organisational size and structure tends to be linear.

________ describes the degree to which decision making is concentrated at a single point in the organisation.

Managers in the Workplace

Management History

Managing the External Environment and Organisational Culture

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Managing Operations

Managing Teams

Managing Human Resources

Understanding and Managing Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Filters