Question 1

Briefly discuss the impact of downsizing on employee morale.

Accepted Answer

Downsizing has created a great deal of fear among employees,with about half of all workers expressing concerns about being laid off and/or about the future of their companies.An increasing number of workers also believe that employers do not value long-term employees.Downsizing has also broken up many workplace friendships.Finally,many employees are working harder now than ever before because managers need to "squeeze" the most work out of the surviving employees.All of these factors tend to deflate employee morale.

Question 2

Which of the following is another term for organizational development (OD)?

Accepted Answer

A) Collaboration management 
B) Orientation 
C) Process consultation 
D) Onboarding 
A) Collaboration management 
B) Orientation 
C) Process consultation 
D) Onboarding C

Question 3

Kenyon is a supervisor at Rhombus Inc.Maggie has been the top performing employee last year,but her performance has sharply declined over the last two months and her tardiness is becoming an issue.In this scenario,Kenyon should:

Accepted Answer

A) encourage Maggie to become involved in the company's wellness program. 
B) issue a warning to Maggie and find her replacement soon. 
C) refer Maggie to the company's employee assistance program. 
D) advise Maggie to become a member of a command group. 
A) encourage Maggie to become involved in the company's wellness program. 
B) issue a warning to Maggie and find her replacement soon. 
C) refer Maggie to the company's employee assistance program. 
D) advise Maggie to become a member of a command group. C

Question 4

Carla is upset about a recent action taken by a top manager at her company that was against the interest of the employees in the lower levels of management.Carla knows that others employees also feel the same way.If she wanted to form a group to look into the matter more closely,which type of group would be recommended?

Accepted Answer

A) Command group 
B) Cross-functional group 
C) Friendship group 
D) Special-interest group 
A) Command group 
B) Cross-functional group 
C) Friendship group 
D) Special-interest group

Question 5

Workplace downsizing has not negatively influenced employee morale because only the "bad apples" have been let go; companies always retain positive-thinking employees.

Accepted Answer

A) True 
 B)False

Question 6

Specific and realistic objectives make individual employees more effective,but hinder the performance of work teams.

Accepted Answer

A) True 
 B)False

Question 7

What is synergistic effect?

Accepted Answer

Synergistic effect takes place

Question 8

Members of a cohesive work group enjoy their group affiliation.

Accepted Answer

A) True 
 B)False

Question 9

The Hawthorne Studies is comprehensive research focused on:

Accepted Answer

A) work group dynamics. 
B) individual behavior. 
C) subordinate-superior relationships. 
D) effective supervision. 
A) work group dynamics. 
B) individual behavior. 
C) subordinate-superior relationships. 
D) effective supervision.

Question 10

A group that organizes a company softball tournament is an example of a special-interest group.

Accepted Answer

A) True 
 B)False

Question 11

Supervisors can sometimes easily fix complaints that come to light in employee attitude surveys.

Accepted Answer

A) True 
 B)False

Question 12

Aside from referring an employee to some source of assistance there is nothing else the supervisor can do to cope with the factors affecting an employee's morale.

Accepted Answer

A) True 
 B)False

Question 13

Workplace accidents have nothing to do with possible employee morale problems.

Accepted Answer

A) True 
 B)False

Question 14

An organized effort by a firm to help employees get and stay healthy to remain productive is known as _____.

Accepted Answer

A) a counseling program 
B) a wellness program 
C) mentorship 
D) orientation 
A) a counseling program 
B) a wellness program 
C) mentorship 
D) orientation

Question 15

Highly effective teams are always supporting and encouraging of one another.

Accepted Answer

A) True 
 B)False

Question 16

Studies of workplace violence have shown that the victims usually do not know their assailants.

Accepted Answer

A) True 
 B)False

Question 17

The transition team at Zape Inc.votes to move their operations from Ames,Iowa to Orem,Utah.Tina,a junior team member,feels that Peru is a better option.Tina however remains silent and the Utah move proves unsuccessful.This is an example of:

Accepted Answer

A) favoritsm. 
B) nepotism. 
C) groupthink. 
D) onboarding. 
A) favoritsm. 
B) nepotism. 
C) groupthink. 
D) onboarding.

Question 18

What can a supervisor do to influence employee morale?

Accepted Answer

A supervisor should lead by ex

Question 19

Describe some of the characteristics that increase the cohesiveness of work groups.

Accepted Answer

A work group is more cohesive when membe

Question 20

The effectiveness of work groups is tied directly to the amount of diversity among the members' personal characteristics.

Accepted Answer

A) True 
 B)False

Briefly discuss the impact of downsizing on employee morale.

Which of the following is another term for organizational development (OD)?

Kenyon is a supervisor at Rhombus Inc.Maggie has been the top performing employee last year,but her performance has sharply declined over the last two months and her tardiness is becoming an issue.In this scenario,Kenyon should:

Workplace downsizing has not negatively influenced employee morale because only the "bad apples" have been let go; companies always retain positive-thinking employees.

Specific and realistic objectives make individual employees more effective,but hinder the performance of work teams.

What is synergistic effect?

Members of a cohesive work group enjoy their group affiliation.

The Hawthorne Studies is comprehensive research focused on:

A group that organizes a company softball tournament is an example of a special-interest group.

Supervisors can sometimes easily fix complaints that come to light in employee attitude surveys.

Aside from referring an employee to some source of assistance there is nothing else the supervisor can do to cope with the factors affecting an employee's morale.

Workplace accidents have nothing to do with possible employee morale problems.

An organized effort by a firm to help employees get and stay healthy to remain productive is known as _____.

Highly effective teams are always supporting and encouraging of one another.

Studies of workplace violence have shown that the victims usually do not know their assailants.

The transition team at Zape Inc.votes to move their operations from Ames,Iowa to Orem,Utah.Tina,a junior team member,feels that Peru is a better option.Tina however remains silent and the Utah move proves unsuccessful.This is an example of:

What can a supervisor do to influence employee morale?

Describe some of the characteristics that increase the cohesiveness of work groups.

The effectiveness of work groups is tied directly to the amount of diversity among the members' personal characteristics.

The Supervisory Challenge

The Management Functions

Supervisory Planning

Supervising a Diverse Workforce

Leadership and Followership

Communicating in a Noisy World

Principles of Motivating Followers

Solving Problems, Making Decisions and Managing Change

The Principles of Organizing

Empowering Employees for Success

Performance Management

Fundamentals of Controlling

Resolving Conflicts

Positive Discipline

Filters

Exam 11: Building Effective Teams

Briefly discuss the impact of downsizing on employee morale.

Which of the following is another term for organizational development (OD)?

Kenyon is a supervisor at Rhombus Inc.Maggie has been the top performing employee last year,but her performance has sharply declined over the last two months and her tardiness is becoming an issue.In this scenario,Kenyon should:

Workplace downsizing has not negatively influenced employee morale because only the "bad apples" have been let go; companies always retain positive-thinking employees.

Specific and realistic objectives make individual employees more effective,but hinder the performance of work teams.

What is synergistic effect?

Members of a cohesive work group enjoy their group affiliation.

The Hawthorne Studies is comprehensive research focused on:

A group that organizes a company softball tournament is an example of a special-interest group.

Supervisors can sometimes easily fix complaints that come to light in employee attitude surveys.

Aside from referring an employee to some source of assistance there is nothing else the supervisor can do to cope with the factors affecting an employee's morale.

Workplace accidents have nothing to do with possible employee morale problems.

An organized effort by a firm to help employees get and stay healthy to remain productive is known as _____.

Highly effective teams are always supporting and encouraging of one another.

Studies of workplace violence have shown that the victims usually do not know their assailants.

The transition team at Zape Inc.votes to move their operations from Ames,Iowa to Orem,Utah.Tina,a junior team member,feels that Peru is a better option.Tina however remains silent and the Utah move proves unsuccessful.This is an example of:

What can a supervisor do to influence employee morale?

Describe some of the characteristics that increase the cohesiveness of work groups.

The effectiveness of work groups is tied directly to the amount of diversity among the members' personal characteristics.

The Supervisory Challenge

The Management Functions

Supervisory Planning

Supervising a Diverse Workforce

Leadership and Followership

Communicating in a Noisy World

Principles of Motivating Followers

Solving Problems, Making Decisions and Managing Change

The Principles of Organizing

Empowering Employees for Success

Performance Management

Fundamentals of Controlling

Resolving Conflicts

Positive Discipline

Filters