Exam 15: Positive Discipline

Because individuals do not always agree on what are acceptable standards of conduct,top-level managers must rely on employees to use their better judgement.

Which of the following helps supervisors take effective disciplinary action?

In the case of insubordination,a supervisor might have a good reason to publicly discipline an employee.

Regardless of the severity of the offense,a supervisor must maintain self-control when disciplining employees.

It is best for upper management to create ethical codes and policies without input from employees and supervisors.

A written warning is a formal document that becomes a permanent part of the employee's record.

In addition to the employee involved,the supervisor's investigation of an alleged infraction may require questioning other employees who may have relevant information.

A supervisor should maintain self-control unless the employee's actions are severe.

A supervisor does not need to have "just cause" to take disciplinary action against an employee.

All employees who commit the same or a similar offense should be penalized.

_____ is one of the elements of the hot stove rule of disciplinary action.

Employees at the departmental level will take most of their cues for self-discipline from their supervisors and managers.

The supervisor should always take quick action in disciplinary situations in order to make an example of the offender.

If an employee is transferred to another department as part of a disciplinary action,the employee's new supervisor should not be told of the circumstances surrounding the transfer so as not to unfairly bias the supervisor against the employee.

Infractions of rules concerning time schedules,rest periods,procedures and safety are among some of the most common situations requiring supervisory action.

A _____ is a person who reports allegedwrongdoing.

Positive self-discipline is when employees regulate their behavior out of self-interest.

According to the hot stove rule,which of the following practices should a supervisor follow to make a disciplinary action effective?

Under the _____unscheduled absencesand tardiness are countedas occurrences and theiraccumulation is used inprogressive discipline.

When disciplining employees for mild infractions,Rita begins with an informal discussion with the employee about the infraction.However,if the problem continues,Rita resorts to more serious forms of discipline such as oral or written warnings.In serious cases or for serious repeat offenders,Rita utilizes disciplinary layoff or discharge.The discipline process that Rita follows is referred to as: