Exam 4: Supervising a Diverse Workforce
Exam 1: The Supervisory Challenge83 Questions
Exam 2: The Management Functions80 Questions
Exam 3: Supervisory Planning85 Questions
Exam 4: Supervising a Diverse Workforce88 Questions
Exam 5: Leadership and Followership76 Questions
Exam 6: Communicating in a Noisy World77 Questions
Exam 7: Principles of Motivating Followers82 Questions
Exam 8: Solving Problems, Making Decisions and Managing Change85 Questions
Exam 9: The Principles of Organizing80 Questions
Exam 10: Empowering Employees for Success86 Questions
Exam 11: Building Effective Teams83 Questions
Exam 12: Performance Management101 Questions
Exam 13: Fundamentals of Controlling88 Questions
Exam 14: Resolving Conflicts78 Questions
Exam 15: Positive Discipline83 Questions
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Describe who is protected by the ADA.What must employers do to comply with the ADA?
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(Essay)
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Correct Answer:
The Americans with Disabilities Act covers individuals with mental or physical impairments.It requires that employers with 15 or more employees be able to provide access to public spaces for individuals with disabilities,and to make necessary alterations to public accommodations and commercial facilities for accessibility by people with disabilities.
Diversity management has become an area of vital importance to a firm's long-term success.
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(True/False)
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Correct Answer:
True
The Age Discrimination In Employment Act prohibits discrimination in employment for individuals younger than 25 and older than 50.
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(True/False)
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Correct Answer:
False
"Reasonable accommodation" simply means making buildings more accessible by building ramps.
(True/False)
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Supervisors normally should refer workforce compliance questions to a _____.
(Multiple Choice)
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Protected group employees are classes of employees who have been afforded protection by supervisory management.
(True/False)
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Which of the following situations would probably NOT be a case of sexual harassment?
(Multiple Choice)
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A qualified disabled individual under the Americans with Disabilities Act is someone with a disability who can perform the essential components of a job with reasonable accommodation.
(True/False)
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When A2B Inc.hired its first disabled employee who is confined to a wheelchair,the company installed ramps and railings at all entrances.A2B is _____ to help the disabled employee.
(Multiple Choice)
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Manuel is a supervisor at a quick-service restaurant where employees exhibit excessive tardiness.If workers are tardy three times in one month,they receive a disciplinary written warning.Manuel gives the same warning to every employee who is late three times in one month,regardless of whether the employee is in a protected group category.This example demonstrates that Manuel is using _____.
(Multiple Choice)
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Comparable worth is the concept that jobs should be paid at the same level if they require similar skills and/or abilities.
(True/False)
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Differences in ethnic/cultural backgrounds do not contribute to prejudicial attitudes and treatment of minority employees.
(True/False)
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Which of the following situations would a court or enforcement agency MOST likely consider illegal discrimination against non-English-speaking individuals?
(Multiple Choice)
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What is the best way for supervisors to manage all employees in their departments?
(Short Answer)
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Supervisors of integrated racial groups may be reluctant to discipline anyone to avoid charges of discrimination.
(True/False)
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Describe some of the barriers that minorities face in terms of workforce integration.
(Essay)
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When an employee is nearing retirement,the supervisor should be all of the following EXCEPT _____.
(Multiple Choice)
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The Americans with Disabilities Act excludes people with _____ from its list of people with physical impairments who shall receive protection from employment discrimination.
(Multiple Choice)
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The philosophy behind affirmative-action plans is to overcome the impact of past discrimination and to provide greater opportunities for underrepresented groups to participate in the workforce at large.
(True/False)
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