Exam 2: The Management Functions

Venus Inc.has recently implemented a new work process for its finance department.To check whether the new system is delivering the required results or not,the managers at Venus are conducting surveys and random checks.Which of the following managerial functions is illustrated in the scenario?

A(n)_____ is someone who is selected by the union and managementto render a final and binding decision concerning a grievance when theunion and management cannot settle the grievance themselves.

_____ pertain to the savvy to ascertain the hidden rules of the organizationalgame and to recognize the roles various people play in getting things doneoutside of formal organizational channels.

Planning can best be defined as preparation for the future.

An accounting supervisor typically meets with supervisors from production,sales,and shipping to coordinate cost accounting,inventory records and billing.This is using the process of cooperation.

_____ is also known as directing,motivating,or influencing because it plays a major role in employee morale,job satisfaction,productivity,and communication.

The growing diversity among employees has contributed to the increased use of teams in the workplace.

During a labor dispute,XMY organization and its labor union selected and hired someone to help render a final and binding decision to resolve the dispute.Such an individual is referred to as a(n):

The staffing function is nothing more than selecting the right employees to complete the task.

One difference between the manager and the leader is that:

_____ includes the tasks of recruiting,selecting,orienting,training,appraising,promoting,andcompensating employees.

Delegation is the process of entrusting duties and related authority to subordinates.

A(n)_____ is a complaint that the union has formally presented to management and that alleges a violation of the labor agreement.

Jonathan is a manager who always threatens people with termination in order to gain compliance.In this case,Jonathan uses which type of power?

Many companies use the terms "associate" or "team member" in place of the term "supervisor."

Managers innovate; leaders administer.

Which managerial function should be done first? What does it consist of?

A person who does the things necessary to allow employees to do the best possible job is known as a(n)_____.

Which of the following is NOT a limitation to authority?

Which of the following statements about the manager and the leader is NOT generally considered to be true?