Question 1

An analytical tool used in six-sigma quality improvement programs is which of the following?

Accepted Answer

A) Leadership 
B) Continuous improvement 
C) Quick response 
D) Partnership diagrams 
E) Checksheets 
A) Leadership 
B) Continuous improvement 
C) Quick response 
D) Partnership diagrams 
E) Checksheets

Question 2

One of the definitions for the cost of quality is that it represents the costs attributable to the production of quality that is not 100 percent perfect.

Accepted Answer

A) True 
 B)False

Question 3

One SPC tool used in total quality management is the Pareto chart.

Accepted Answer

A) True 
 B)False

Question 4

You want to determine the upper control line for a "p" chart for quality control purposes.You take several samples of a size of 100 items in your production process.From the samples you determine the fraction defective is 0.05 and the standard deviation is 0.01.If the desired confidence level is 99.7 percent,which of the following is the resulting UCL value for the line?

Accepted Answer

A) 0.39 
B) 0.08 
C) 0.06 
D) 0.05 
E) None of these 
A) 0.39 
B) 0.08 
C) 0.06 
D) 0.05 
E) None of these

Question 5

An example of assignable variation in a production system may be that workers are not identically trained.

Accepted Answer

A) True 
 B)False

Question 6

The producer's risk associated with rejecting a high quality lot is denoted in acceptance sampling with the Greek letter beta.

Accepted Answer

A) True 
 B)False

Question 7

Design quality in products refers to the degree to which a product or service design specifications are met.

Accepted Answer

A) True 
 B)False

Question 8

If you are going to develop an "R" chart based on range statistics and you are using a sample size of 9 for your charting purposes,which of the following is the lower control limit D3 factor for the chart?

Accepted Answer

A) 0.08 
B) 0.14 
C) 0.18 
D) 0.22 
E) 0.29 
A) 0.08 
B) 0.14 
C) 0.18 
D) 0.22 
E) 0.29

Question 9

ISO 9000 is primarily concerned with environmental management.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is an analytical tool used in six-sigma quality improvement programs?

Accepted Answer

A) Leadership 
B) Pareto Charts 
C) Management by fact 
D) Continuous improvement 
E) Kaizen 
A) Leadership 
B) Pareto Charts 
C) Management by fact 
D) Continuous improvement 
E) Kaizen

Question 11

The philosophical leaders of the quality movement,Philip Crosby,W.Edwards Deming,and Joseph M.Juran,had the same general message about what it took to achieve outstanding quality.Which of the following was not part of that message?

Accepted Answer

A) Quality is free 
B) Leadership from senior management 
C) Customer focus 
D) Total involvement of the workforce 
E) Continuous improvement 
A) Quality is free 
B) Leadership from senior management 
C) Customer focus 
D) Total involvement of the workforce 
E) Continuous improvement

Question 12

Standard practice in statistical process control for variables is to set control limits so that 95 percent of the sample means will fall within the UCL and the LCL.

Accepted Answer

A) True 
 B)False

Question 13

The probability associated with rejecting a high quality lot is denoted in acceptance sampling with the Greek letter alpha.

Accepted Answer

A) True 
 B)False

Question 14

Conformance quality is a strategic decision for a firm.

Accepted Answer

A) True 
 B)False

Question 15

You have just used the capability index (Cpk)formulas to compute the two values "min [1.5,1]." Which of the following is the interpretation of these numbers?

Accepted Answer

A) The true capability index value is 1 
B) The mean of the production process has shifted to the left of the design limits 
C) The mean of the production process has shifted to the right of the design limits 
D) The mean has not shifted at all 
E) The true capability index value is between 1.5 and 1 
A) The true capability index value is 1 
B) The mean of the production process has shifted to the left of the design limits 
C) The mean of the production process has shifted to the right of the design limits 
D) The mean has not shifted at all 
E) The true capability index value is between 1.5 and 1

Question 16

In variables sampling the actual measurements of the variable observed are used regardless of whether the unit is good or bad.

Accepted Answer

A) True 
 B)False

Question 17

Pareto chart as part of a six-sigma quality improvement process might be found in which DMAIC category?

Accepted Answer

A) Define 
B) Measure 
C) Analyze 
D) Improve 
E) Control 
A) Define 
B) Measure 
C) Analyze 
D) Improve 
E) Control

Question 18

If the fraction defective is 0.12 based on a sample size of 16,the standard deviation used in the "p" chart is about 0.08.

Accepted Answer

A) True 
 B)False

Question 19

In monitoring process quality we might use which of the following statistics?

Accepted Answer

A) Absolute values 
B) Percentage deviation from tolerance centers 
C) "k" values for the sample mean 
D) Logarithmic control intervals 
E) Difference between the highest and lowest value in a sample 
A) Absolute values 
B) Percentage deviation from tolerance centers 
C) "k" values for the sample mean 
D) Logarithmic control intervals 
E) Difference between the highest and lowest value in a sample

Question 20

AQL stands for accepting questionable lots in production quality management.

Accepted Answer

A) True 
 B)False

An analytical tool used in six-sigma quality improvement programs is which of the following?

One of the definitions for the cost of quality is that it represents the costs attributable to the production of quality that is not 100 percent perfect.

One SPC tool used in total quality management is the Pareto chart.

An example of assignable variation in a production system may be that workers are not identically trained.

The producer's risk associated with rejecting a high quality lot is denoted in acceptance sampling with the Greek letter beta.

Design quality in products refers to the degree to which a product or service design specifications are met.

If you are going to develop an "R" chart based on range statistics and you are using a sample size of 9 for your charting purposes,which of the following is the lower control limit D3 factor for the chart?

ISO 9000 is primarily concerned with environmental management.

Which of the following is an analytical tool used in six-sigma quality improvement programs?

The philosophical leaders of the quality movement,Philip Crosby,W.Edwards Deming,and Joseph M.Juran,had the same general message about what it took to achieve outstanding quality.Which of the following was not part of that message?

Standard practice in statistical process control for variables is to set control limits so that 95 percent of the sample means will fall within the UCL and the LCL.

The probability associated with rejecting a high quality lot is denoted in acceptance sampling with the Greek letter alpha.

Conformance quality is a strategic decision for a firm.

You have just used the capability index (Cpk)formulas to compute the two values "min [1.5,1]." Which of the following is the interpretation of these numbers?

In variables sampling the actual measurements of the variable observed are used regardless of whether the unit is good or bad.

Pareto chart as part of a six-sigma quality improvement process might be found in which DMAIC category?

If the fraction defective is 0.12 based on a sample size of 16,the standard deviation used in the "p" chart is about 0.08.

In monitoring process quality we might use which of the following statistics?

AQL stands for accepting questionable lots in production quality management.

Operations and Supply Chain Management

Strategy and Sustainability

Forecasting

Strategic Capacity Management

PART-A: Learning Curves

Projects Manufacturing and Service Processes

Manufacturing Processes

PART-A: Break-Even Analysis

Service Processes

Sales and Operations Planning

Material Requirements Planning

Inventory Management

Lean Supply Chains

Global Sourcing and Procurement

Location, Logistics and Distribution

Filters

Exam 10: Quality Management and Six-Sigma Supply Chain Processes and Analytics

An analytical tool used in six-sigma quality improvement programs is which of the following?

One of the definitions for the cost of quality is that it represents the costs attributable to the production of quality that is not 100 percent perfect.

One SPC tool used in total quality management is the Pareto chart.

An example of assignable variation in a production system may be that workers are not identically trained.

The producer's risk associated with rejecting a high quality lot is denoted in acceptance sampling with the Greek letter beta.

Design quality in products refers to the degree to which a product or service design specifications are met.

If you are going to develop an "R" chart based on range statistics and you are using a sample size of 9 for your charting purposes,which of the following is the lower control limit D3 factor for the chart?

ISO 9000 is primarily concerned with environmental management.

Which of the following is an analytical tool used in six-sigma quality improvement programs?

The philosophical leaders of the quality movement,Philip Crosby,W.Edwards Deming,and Joseph M.Juran,had the same general message about what it took to achieve outstanding quality.Which of the following was not part of that message?

Standard practice in statistical process control for variables is to set control limits so that 95 percent of the sample means will fall within the UCL and the LCL.

The probability associated with rejecting a high quality lot is denoted in acceptance sampling with the Greek letter alpha.

Conformance quality is a strategic decision for a firm.

You have just used the capability index (Cpk)formulas to compute the two values "min [1.5,1]." Which of the following is the interpretation of these numbers?

In variables sampling the actual measurements of the variable observed are used regardless of whether the unit is good or bad.

Pareto chart as part of a six-sigma quality improvement process might be found in which DMAIC category?

If the fraction defective is 0.12 based on a sample size of 16,the standard deviation used in the "p" chart is about 0.08.

In monitoring process quality we might use which of the following statistics?

AQL stands for accepting questionable lots in production quality management.

Operations and Supply Chain Management

Strategy and Sustainability

Forecasting

Strategic Capacity Management

PART-A: Learning Curves

Projects Manufacturing and Service Processes

Manufacturing Processes

PART-A: Break-Even Analysis

Service Processes

Sales and Operations Planning

Material Requirements Planning

Inventory Management

Lean Supply Chains

Global Sourcing and Procurement

Location, Logistics and Distribution

Filters