Question 1

One of the tools common to all quality efforts is leadership.

Accepted Answer

A) True 
 B)False

Question 2

The dimension of design quality that concerns the consistency of performance over time or the probability of failing is which of the following?

Accepted Answer

A) Response 
B) Serviceability 
C) Reliability 
D) Reputation 
E) Perceived quality 
A) Response 
B) Serviceability 
C) Reliability 
D) Reputation 
E) Perceived quality

Question 3

Variation in production systems that is caused by factors that can be clearly identified and possibly even managed is called assignable variation.

Accepted Answer

A) True 
 B)False

Question 4

TQM is an acronym meaning "total quality measurement."

Accepted Answer

A) True 
 B)False

Question 5

Design of experiments is a statistical methodology often used in six-sigma projects.It aims to accomplish which of the following?

Accepted Answer

A) Keep careful track of the occurrences of each possible defect 
B) Determine the cause and effect relationships between process variables and output 
C) Report defects to management on a Pareto chart 
D) Carefully change each individual process variable until the cause of a defect is found 
E) Eliminate defects by finding out whom or what is causing them 
A) Keep careful track of the occurrences of each possible defect 
B) Determine the cause and effect relationships between process variables and output 
C) Report defects to management on a Pareto chart 
D) Carefully change each individual process variable until the cause of a defect is found 
E) Eliminate defects by finding out whom or what is causing them

Question 6

Looking outside the organization to examine what industry competitors and excellent performers outside of your industry are doing in a particular process is called:

Accepted Answer

A) Industrial espionage 
B) Unethical 
C) External benchmarking 
D) Hiring an outside expert 
E) Reverse engineering 
A) Industrial espionage 
B) Unethical 
C) External benchmarking 
D) Hiring an outside expert 
E) Reverse engineering

Question 7

The capability index is:

Accepted Answer

A) The ratio of the range of values produced by a process divided by the range of values allowed by the design specification. 
B) The ratio of the range of values allowed by the design specifications divided by the range of values produced by the process. 
C) The ratio of the capacity of a process (in units)divided by the annual unit demand 
D) The overhead generated by a piece of equipment divided by the overhead absorbed by that piece of equipment 
E) The number of minutes in a machining cycle that a piece of equipment can capably operate without human intervention. 
A) The ratio of the range of values produced by a process divided by the range of values allowed by the design specification. 
B) The ratio of the range of values allowed by the design specifications divided by the range of values produced by the process. 
C) The ratio of the capacity of a process (in units)divided by the annual unit demand 
D) The overhead generated by a piece of equipment divided by the overhead absorbed by that piece of equipment 
E) The number of minutes in a machining cycle that a piece of equipment can capably operate without human intervention.

Question 8

Variation that is inherent in a production process itself is called assignable variation.

Accepted Answer

A) True 
 B)False

Question 9

If there are 400 total defects from 8 samples,each sample consisting of 20 individual items in a production process,which of the following is the fraction defective that can be used in a "p" chart for quality control purposes?

Accepted Answer

A) 400 
B) 160 
C) 2.5 
D) 1.0 
E) 0.4 
A) 400 
B) 160 
C) 2.5 
D) 1.0 
E) 0.4

One of the tools common to all quality efforts is leadership.

The dimension of design quality that concerns the consistency of performance over time or the probability of failing is which of the following?

Variation in production systems that is caused by factors that can be clearly identified and possibly even managed is called assignable variation.

TQM is an acronym meaning "total quality measurement."

Design of experiments is a statistical methodology often used in six-sigma projects.It aims to accomplish which of the following?

Looking outside the organization to examine what industry competitors and excellent performers outside of your industry are doing in a particular process is called:

The capability index is:

Variation that is inherent in a production process itself is called assignable variation.

If there are 400 total defects from 8 samples,each sample consisting of 20 individual items in a production process,which of the following is the fraction defective that can be used in a "p" chart for quality control purposes?

Operations and Supply Chain Management

Strategy and Sustainability

Forecasting

Strategic Capacity Management

PART-A: Learning Curves

Projects Manufacturing and Service Processes

Manufacturing Processes

PART-A: Break-Even Analysis

Service Processes

Sales and Operations Planning

Material Requirements Planning

Inventory Management

Lean Supply Chains

Global Sourcing and Procurement

Location, Logistics and Distribution

Filters

Exam 10: Quality Management and Six-Sigma Supply Chain Processes and Analytics

One of the tools common to all quality efforts is leadership.

The dimension of design quality that concerns the consistency of performance over time or the probability of failing is which of the following?

Variation in production systems that is caused by factors that can be clearly identified and possibly even managed is called assignable variation.

TQM is an acronym meaning "total quality measurement."

Design of experiments is a statistical methodology often used in six-sigma projects.It aims to accomplish which of the following?

Looking outside the organization to examine what industry competitors and excellent performers outside of your industry are doing in a particular process is called:

The capability index is:

Variation that is inherent in a production process itself is called assignable variation.

If there are 400 total defects from 8 samples,each sample consisting of 20 individual items in a production process,which of the following is the fraction defective that can be used in a "p" chart for quality control purposes?

Operations and Supply Chain Management

Strategy and Sustainability

Forecasting

Strategic Capacity Management

PART-A: Learning Curves

Projects Manufacturing and Service Processes

Manufacturing Processes

PART-A: Break-Even Analysis

Service Processes

Sales and Operations Planning

Material Requirements Planning

Inventory Management

Lean Supply Chains

Global Sourcing and Procurement

Location, Logistics and Distribution

Filters