Question 1

Outsourcing carries the risk of less control over outside suppliers than producing internally.

Accepted Answer

A) True 
 B)False  True

Question 2

For large orders of standard products or services,price negotiation is more common than competitive bidding.

Accepted Answer

A) True 
 B)False  False

Question 3

Which of the following is not typically used as a performance attribute/metric commonly used to measure supply chain performance?

Accepted Answer

A)  Inventory turnover 
B)  Cost 
C)  Variety/flexibility (e.g. speed of product changes) 
D)  Item fill rate 
E)  Product quality 
A)  Inventory turnover 
B)  Cost 
C)  Variety/flexibility (e.g. speed of product changes) 
D)  Item fill rate 
E)  Product quality E

Question 4

Price is the primary determining factor in choosing a supplier.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is not associated with quick response (QR)replenishment methods?

Accepted Answer

A)  Sales information made available to vendors 
B)  Regular, periodic orders by retailers 
C)  Frequent small-lot shipments 
D)  Reduced dependence on forecasts 
E)  Closer match between supply and demand 
A)  Sales information made available to vendors 
B)  Regular, periodic orders by retailers 
C)  Frequent small-lot shipments 
D)  Reduced dependence on forecasts 
E)  Closer match between supply and demand

Question 6

Decentralized purchasing means buying the same item from multiple suppliers.

Accepted Answer

A) True 
 B)False

Question 7

Quick response (QR)results in frequent small-lot shipments and has the benefit of reduced reliance on forecasts.

Accepted Answer

A) True 
 B)False

Question 8

An important advantage of decentralized purchasing is the opportunity to obtain lower prices than with centralized purchasing.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is an advantage of e-commerce?
I.Reduction of transaction costs
II.Shortened supply chain response times
III.Greater customer loyalty

Accepted Answer

A)  I only 
B)  II only 
C)  I and II only 
D)  II and III only 
E)  I, II, and III 
A)  I only 
B)  II only 
C)  I and II only 
D)  II and III only 
E)  I, II, and III

Question 10

Value analysis has the greatest potential for savings for items which have:

Accepted Answer

A)  low cost per unit. 
B)  low annual cost-volume. 
C)  high cost per unit. 
D)  high annual usage. 
E)  high annual dollar-volume. 
A)  low cost per unit. 
B)  low annual cost-volume. 
C)  high cost per unit. 
D)  high annual usage. 
E)  high annual dollar-volume.

Question 11

Decentralized purchasing can usually offer quicker response than centralized purchasing.

Accepted Answer

A) True 
 B)False

Question 12

The item fill rate is categorized as which type of supply chain performance metric?

Accepted Answer

A)  Flexibility 
B)  Cost 
C)  Variety 
D)  Delivery 
E)  Customer service 
A)  Flexibility 
B)  Cost 
C)  Variety 
D)  Delivery 
E)  Customer service

Question 13

Logistics refers to:
I.the movement of materials within a production facility.
II.incoming and outgoing deliveries.
III.the use of information to control the movement of goods.

Accepted Answer

A)  I only 
B)  II only 
C)  III only 
D)  I and II only 
E)  I, II, and III 
A)  I only 
B)  II only 
C)  III only 
D)  I and II only 
E)  I, II, and III

Question 14

EDI is the direct transmission of inter-organizational transactions from computer to computer,including purchase orders,shipping notices,and more.
Discuss three techniques used in supply chain management.

Accepted Answer

A) True 
 B)False

Question 15

Disintermediation involves terminating the relationship with a supplier as a result of repeated failures to meet performance expectations.

Accepted Answer

A) True 
 B)False

Question 16

Distribution requirements planning (DRP)is a pull system based on the same logic of time-phased planning as material requirements planning (MRP).

Accepted Answer

A) True 
 B)False

Question 17

Overseeing the shipment of incoming and outgoing goods is the function of:

Accepted Answer

A)  traffic management. 
B)  distribution management. 
C)  production management. 
D)  inventory management. 
E)  purchasing. 
A)  traffic management. 
B)  distribution management. 
C)  production management. 
D)  inventory management. 
E)  purchasing.

Question 18

Efficient consumer response (ECR)is an extension of quick response,initially developed in the retail clothing industry.

Accepted Answer

A) True 
 B)False

Question 19

An advantage of the use of e-commerce for supply chain management is that companies can collect more detailed information about clients' choices.

Accepted Answer

A) True 
 B)False

Question 20

The closer an organization is to the final customer,the __________ is the demand side of the supply chain and the __________ is the supply side.

Accepted Answer

A)  shorter; longer 
B)  shorter; shorter 
C)  longer; shorter 
D)  longer; longer 
E)  slower; faster 
A)  shorter; longer 
B)  shorter; shorter 
C)  longer; shorter 
D)  longer; longer 
E)  slower; faster

Exam 11: Supply Chain Management

Outsourcing carries the risk of less control over outside suppliers than producing internally.

For large orders of standard products or services,price negotiation is more common than competitive bidding.

Which of the following is not typically used as a performance attribute/metric commonly used to measure supply chain performance?

Price is the primary determining factor in choosing a supplier.

Which of the following is not associated with quick response (QR)replenishment methods?

Decentralized purchasing means buying the same item from multiple suppliers.

Quick response (QR)results in frequent small-lot shipments and has the benefit of reduced reliance on forecasts.

An important advantage of decentralized purchasing is the opportunity to obtain lower prices than with centralized purchasing.

Which of the following is an advantage of e-commerce? I.Reduction of transaction costs II.Shortened supply chain response times III.Greater customer loyalty

Value analysis has the greatest potential for savings for items which have:

Decentralized purchasing can usually offer quicker response than centralized purchasing.

The item fill rate is categorized as which type of supply chain performance metric?

Logistics refers to: I.the movement of materials within a production facility. II.incoming and outgoing deliveries. III.the use of information to control the movement of goods.

EDI is the direct transmission of inter-organizational transactions from computer to computer,including purchase orders,shipping notices,and more. Discuss three techniques used in supply chain management.

Disintermediation involves terminating the relationship with a supplier as a result of repeated failures to meet performance expectations.

Distribution requirements planning (DRP)is a pull system based on the same logic of time-phased planning as material requirements planning (MRP).

Overseeing the shipment of incoming and outgoing goods is the function of:

Efficient consumer response (ECR)is an extension of quick response,initially developed in the retail clothing industry.

An advantage of the use of e-commerce for supply chain management is that companies can collect more detailed information about clients' choices.

The closer an organization is to the final customer,the __________ is the demand side of the supply chain and the __________ is the supply side.

Introduction to Operations Management

Competitiveness, Strategic Planning, and Productivity

Demand Forecasting

A: Product Design

B: Product Design

A: Strategic Capacity Planning

B: Strategic Capacity Planning

A: Process Design and Facility Layout

B: Process Design and Facility Layout

A: Design of Work Systems

B: Design of Work Systems

A: Location Planning and Analysis

B: Location Planning and Analysis

Management of Quality

A: Statistical Quality Control

B: Statistical Quality Control

Inventory Management

Aggregate Operations Planning

Material Requirements Planning and Enterprise Resource Planning

A: Just-In-Time and Lean Production

B: Just-In-Time and Lean Production

Job and Staff Scheduling

Project Management

A: Waiting-Line Analysis

B: Waiting-Line Analysis

Filters

The closer an organization is to the final customer,the is the demand side of the supply chain and the is the supply side.